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Ulasan untuk Suites by Watermark Hotel and Spa Bali

4.5 out of 5
Suites by Watermark Hotel and Spa Bali
Jalan Uluwatu 88, Kedonganan, Bali

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 29 dari 72 ulasan" "
Penilaian 8 - Bagus. 33 dari 72 ulasan" "
Penilaian 6 - Cukup Baik. 6 dari 72 ulasan" "
Penilaian 4 - Buruk. 4 dari 72 ulasan" "
Penilaian 2 - Sangat Buruk. 0 dari 72 ulasan" "

8,4/10

Kebersihan

8,8/10

Staf & layanan

8,0/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

7,6/10

Ramah lingkungan

Ulasan

4/10 Buruk

suzie

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Was a little run down.
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Susan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean property.and helpful staff.
Menginap 3 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Michael

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely property with very nice rooms. Very nice breakfasts. Super friendly staff as expected in Bali...such nice people. Short walk to beach and cafes etc. Really good option if you dont want to spend on being on the beachfront.
Menginap 3 malam pada bulan Juli 2023

8/10 Bagus

Prachi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location if you need stay close to the airport or if you are arriving late in Bali.
Menginap 1 malam pada bulan Juni 2023

8/10 Bagus

Akihiko

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Juni 2023

8/10 Bagus

Tatsuya

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
ちょっと古い感じですが、部屋は広く居心地が良い。ただし壁が若干薄く、隣の音が聞こえる事があった。 周辺は日本の40年前の感じですが、ローカルな雰囲気は楽しめます。
Menginap 4 malam pada bulan Mei 2023

10/10 Sangat Bagus

Alexandre

Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Satoshi Hayasaka pada tanggal 14 Okt 2022
Dear Alexandre, Thank you very much for giving us a stunning review. It's a pleasure to acknowledge your amazing stay experience while staying with us. Your compliment words have been shared with the entire team, as we believe it will motivate us to always give the best service to all guests. We look forward to seeing you again on your next holiday.Keep in touch and stay healthy always.Yours sincerely,Satoshi HayasakaGeneral Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 5 malam pada bulan Desember 2019
Tanggapan dari Satoshi Hayasaka pada tanggal 9 Jan 2020
Dear Valued guest, Many thanks for staying with us and it is a great pleasure to receive your lovely stay experience.We are grateful to receive the stunning star review. Look forward to welcoming you back again on your next holiday, stay in touch. Yours sincerely, Satoshi Hayasaka Director

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Desember 2019
Tanggapan dari Satoshi Hayasaka pada tanggal 6 Jan 2020
Dear Valued Guest, Thank you so much for choosing Watermark Hotel & Spa Bali as the start of your Bali getaway. We are very glad to read that you had such a wonderful time during your holiday with us. Keep in touch and see you again! Yours sincerely, Satoshi Hayasaka, Director

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Satoshi Hayasaka pada tanggal 24 Des 2019
Dear Valued Guest, Thank you so much for choosing Watermark Hotel & Spa Bali as the start of your Bali getaway. We are very glad to read that you had such a wonderful time during your holiday with us. Keep in touch and see you again! Yours sincerely, Satoshi Hayasaka, Director

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Desember 2019
Tanggapan dari SATOSHI HAYASAKA pada tanggal 16 Des 2019
Dear Valued Guest, Thank you so much for choosing Watermark Hotel & Spa Bali as the start of your Bali getaway. We are very glad to read that you had such a wonderful time during your holiday with us. Keep in touch and see you again! Yours sincerely, Satoshi Hayasaka, Director

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All good. Perfect for family if like to stay in quiet locality
Menginap 7 malam pada bulan November 2019
Tanggapan dari Satoshi Hayasaka pada tanggal 12 Des 2019
Dear Valued Guest, Thank you so much for choosing Watermark Hotel & Spa Bali as the start of your Bali getaway. We are very glad to read that you had such a wonderful time during your holiday with us. Keep in touch and see you again! Yours sincerely, Satoshi Hayasaka, Director

10/10 Sangat Bagus

YT, 東京

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
取引先の紹介で滞在しました。出張のため、全ての施設を使えなかったですが、次回はプライベートでも滞在したいと思います。
Menginap 1 malam pada bulan November 2019
Tanggapan dari Hayasaka pada tanggal 25 Nov 2019
YT様 この度はウォーターマーク ホテル ＆ スパ バリにご宿泊いただき誠にありがとうございます。 是非、次回プライベートでバリ島旅行にいらっしゃる際は当ホテルをご検討くださいませ。 またのご利用を心よりお待ち申し上げます。 Yours Sincerely, Satoshi Hayasaka, Director

8/10 Bagus

Buen, Valencia

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel con habitaciones muy grandes y cómodas y buenos servicios. La ubicación no era la mejor aunque no estaba lejos de la playa. La zona no es de las mas bonitas de Bali.
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Hayasaka pada tanggal 26 Nov 2019
Dear Buen, Thank you for having chosen the Watermark Hotel & Spa Bali as your home in Bali during your recent holidays. We are delighted to hear you have enjoyed staying at our spacious and comfortable room. Furthermore, we truly appreciate your insight about the hotel location as it is not beach front and near airport. For your information, we also provide complimentary shuttle service to Kuta and Seminyak area for our guests. Hopefully, there will be another chance to provide with this complimentary shuttle service on your next holiday. Please feel free to contact us whenever you wish to visit Bali again. We do hope to welcoming you back again in the future. See you soon. Yours sincerely, Satoshi Hayasaka Director

8/10 Bagus

ken, ジャカルタ

Disukai: Staf & layanan
少し古さが目立ってきてますが全般的には問題ないです
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Hayasaka pada tanggal 17 Okt 2019
Dear Ken様 この度はウォーターマーク ホテル & スパ バリ にご宿泊いただき誠にありがとうございます。 ご指摘いただきました件ですが、現在、一部客室のいたみ等のメンテナンスを行っております。 次回ご利用いただく際にはより快適にお過ごしいただけますようスタッフ一同努めてまいります。 またのご利用をお待ちしております。 Your Sincerely, Satoshi Hayasaka, Director

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
空港から近かった為、大変便利でした。宿泊者特典でスパを安くやってもらえたのはとてもよかったです！ また、スパを予約しようとした時にお目当てのスパが空いていなかったのですが、スタッフさんがオススメを教えてくれて予約してくれたり等、ホテルスタッフの対応も丁寧でした。 お部屋も広く、清潔に保たれていました。少しシャワーの強さが均一でなかったり、急に冷たくなったり等はありましたが、そこまで問題には思いませんでした。
Menginap 5 malam pada bulan September 2019
Tanggapan dari Hayasaka pada tanggal 1 Okt 2019
Dear Valued Partner, この度はウォーターマーク ホテル ＆ スパ バリにご宿泊いただき誠にありがとうございます。 シャワーの水温、強さにつきましてご不便をお掛けし申し訳ございませんでした。 ホテルで可能な限りの最高温度に設定しておりますが、他のお客様の使用度によって変化してしまいます。ご理解いただけますと幸いでございます。 快適に過ごしていただけたとのこと、スタッフ一同大変嬉しく思います。 またのご利用をお待ち申し上げております。 Yours sincerely, Satoshi Hayasaka, General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Menginap 5 malam pada bulan Agustus 2019
Tanggapan dari Hayasaka pada tanggal 4 Sep 2019
Dear Valued Partner, Thank you so much for choosing Watermark Hotel & Spa Bali as the start of your Bali getaway. We are very glad to read that you had such a wonderful time during your holiday with us. Keep in touch and see you again! Yours sincerely, Satoshi Hayasaka, General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Hayasaka pada tanggal 26 Agu 2019
Dear Valued Partner, Thank you so much for choosing Watermark Hotel & Spa Bali as the start of your Bali getaway. We are very glad to read that you had such a wonderful time during your holiday with us. Keep in touch and see you again! Yours sincerely, Satoshi Hayasaka, General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
日本人には最高です 受付で日本人の方がいます 24時間ではありませんが~安心です クタへのシャトルバス滞在中１度使用可 スパ フットのみ 無料 これらは 時間が合わず 使用してない。 朝食良いです！歩いてクドカナンビーチに行けますが夜は怖いです 周りはローカルです 朝 6時頃寺院から大音量お祈りが始まります 目覚ましがわりかな ウォーターボムから50000ルピアでブルーバードタクシー利用時
Menginap 3 malam pada bulan Agustus 2019
Tanggapan dari Hayasaka pada tanggal 20 Agu 2019
Dear Valued Guest, この度はウォーターマーク ホテル ＆ スパ バリにご宿泊いただき誠にありがとうございます。 はい、ケドンガナンビーチまでは徒歩15分ほどですが、日が暮れてからは道が悪いため、徒歩はお勧めしておりません。当ホテルで提供しているバギーサービスや、夕食をとられたシーフードレストランのシャトルサービスをご利用頂くことをお勧めいたします。 朝6時、正午、夕方6時にお祈りの放送がございますが、バリ島どこでも行っている習慣ですのでご理解頂きますと幸いです。 またのご利用をお待ちしております！ Yours sincerely, Satoshi Hayasaka

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice rooms; breakfast buffet needs to improve, staff at restaurant during the breakfast weren’t top professionals.
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Satoshi Hayasaka pada tanggal 7 Agu 2019
Dear Valued guest, Thank you for taking time to describe about your stay experience and it is a pleasure to receive your valuable feedback. We dully noted your insight about the breakfast menu as well as our food & beverage staffs, please be assured your feedback will be considered for our future improvement. It will inspire us to always improve the quality of service to all our guests. Look forward to welcoming you back again in the future. Yours sincerely, Satoshi Hayasaka

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari Satoshi Hayasaka pada tanggal 2 Jul 2019
Dear Anonymous, Thank you so much for the glowing star and it will be a pleasure to welcoming you back in the future. Keep in touch! Yours sincerely, Satoshi Hayasaka, General Manager

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
スイートのプライベートプール付きの部屋を利用しました。広くて清潔で雰囲気も良かったです。スイートは専用のラウンジがあって、コーヒーや紅茶、お菓子などが無料でした。施設の外は、観光には適していませんが、空港に近く、無料で送ってもらいました。スタッフも丁寧で感じが良かったです。
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari Satoshi Hayasaka pada tanggal 6 Jun 2019
Dear Anonymous, この度はウォーターマーク ホテル ＆ スパ バリ にご宿泊いただき誠に、ありがとうございます。 快適にご滞在頂けましたようで大変嬉しく思います。 無料の空港送迎サービスは全てのご予約に対してご提供しているものではなく、ご予約内容によって特典として提供しているものでございます。 またのお越しをスタッフ一同心よりお待ち申し上げております！ Yours sincerely, Satoshi Hayasaka, General Manager

10/10 Sangat Bagus

Vincenzo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel
Great Hotel, staff was excellent as well as the services provided including fee benefit which were not expected like a free foot massage in the nice SPA. The facilities are good, we got access to the Longe with free sweets and coffees, the roof top pool is great, the main pool is ok but not as nice as it faces the hotel rooms. The room facilities are also quite good with the distinctive biggest bed i have ever seen, really huge and was also very confortable. Cleaning was good. They offer a shuttle to the beach club winch we did not use and to kuta. The location is convenient close to the airport, to the beach it takes 10 min walking but the road is not the most pleasant (small walkways) although we did this every evening to the beach restaurants without any issues. The last day we spent the day in the hotel after check out as our flight was in the evening without problems, they also offer free shuttle to the airport, definitely recommended if you want to explore the area or need something close to the airport.
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari Satoshi Hayasaka pada tanggal 3 Jun 2019
Dear Vincenzo, Thank you so much for giving us a glowing review, we truly appreciate your time to share it with us and other travelers. Glad to acknowledge that your stay was memorable and wonderful stay. If you have a plan to visit the Island of Gods, please do not hesitate to contact us again. Stay in touch and have a good day. Yours sincerely, Satoshi Hayasaka, General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 4 malam pada bulan Mei 2019
Tanggapan dari Satoshi Hayasaka pada tanggal 17 Mei 2019
Dear Anonymous, Thank you so much for the glowing star and it will be a pleasure to welcoming you back in the future. Keep in touch! Yours sincerely, Satoshi Hayasaka, General Manager

10/10 Sangat Bagus

mickael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari Satoshi Hayasaka pada tanggal 10 Mei 2019
Dear Mickael, Thank you so much for giving us a stunning star review and a great pleasure to acknowledge your lovely experience while staying with us. It is our personal, heartfelt joy to provide you with the service you need to relax in comfort. We are eager to have the chance to welcome you again in future! See you again. Yours sincerely, Satoshi Hayasaka, General Manager

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan
room's insulation is bad. Too many noisy guest from China
Menginap 1 malam pada bulan April 2019
Tanggapan dari Satoshi Hayasaka pada tanggal 10 Mei 2019
Dear Anonymous, Thank you for sharing your constructive feedback. We truly apologize that we could not reach your stay expectation, please be assured that your feedback has been shared to our entire team. We will try our best to minimize the noise in the future and hope there will be a second opportunity to welcoming and serving you better in the future. Again, thank you for your time to share your stay experience with us. Yours sincerely, Satoshi Hayasaka General Manager

6/10 Cukup Baik

RC, Taipei

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
The room's insulation is bad. Too many noisy guests from China.
Menginap 1 malam pada bulan April 2019
Tanggapan dari Satoshi Hayasaka pada tanggal 10 Mei 2019
Dear RC, Thank you for sharing your constructive feedback. We truly apologize that we could not reach your stay expectation, please be assured that your feedback has been shared to our entire team. We will try our best to minimize the noise in the future and hope there will be a second opportunity to welcoming and serving you better in the future. Again, thank you for your time to share your stay experience with us. Yours sincerely, Satoshi Hayasaka General Manager

8/10 Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Maret 2019
Tanggapan dari Satoshi Hayasaka pada tanggal 10 Apr 2019
Dear Michael, Thank you so much for choosing Watermark Hotel & Spa Bali as the start of your Bali getaway. We are very glad to read that you had such a wonderful time during your holiday with us. Keep in touch and see you again! Yours sincerely, Satoshi Hayasaka, General Manager

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Maret 2019
Tanggapan dari Satoshi Hayasaka pada tanggal 28 Mar 2019
Dear Michael, Thank you so much, it is our pleasure to receive your stunning review about your experience while staying with us and we are so glad to have a great opportunity to serve you. It will be a pleasure to host you again in the future should you return to the beautiful Island of Gods." Keep in touch always! Yours sincerely, Satoshi Hayasaka, General Manager

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
スタッフのいいホテル。
シャワーが壊れていて、お湯の出が悪く、バスタブにお湯をためるのもかなり時間がかかりました。スタッフはいい方たちばかりです。
Menginap 2 malam pada bulan Maret 2019
Tanggapan dari Satoshi Hayasaka pada tanggal 25 Mar 2019
Dear Anonymous, この度はウォーターマークホテル＆スパバリへご宿泊いただきありがとうございます。 シャワーが壊れていたとのこと、誠に申し訳ございません。 フロントまでお申し出頂きましたらすぐに修理をいたしますが、ご連絡いただきましたでしょうか。 スタッフにつきまして、あたたかいお言葉有難うございます。 またのご利用をスタッフ一同心よりお待ち申し上げております。 Yours sincerely, Satoshi Hayasaka, General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
対応もすごく良くて、日本語対応のスタッフの方もいるので安心でした。
Menginap 3 malam pada bulan Februari 2019
Tanggapan dari Satoshi Hayasaka pada tanggal 7 Mar 2019
Dear Anonymous, この度はウォーターマーク ホテル ＆ スパ バリにご宿泊いただき誠にありがとうございます。 安心してご利用頂けましたこと、スタッフ一同大変嬉しく思います。 またのご利用お待ち申し上げております。 Yours sincerely, Satoshi Hayasaka, General Manager

10/10 Sangat Bagus

yachiu

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
飯店品質跟位置優
飯店或許並不在熱鬧的區域，但是這對於喜歡空間寬敞喜歡寧靜的住宿的人，這裡就很值得。自助早餐也多變化好吃，旁邊還有輕食可以享受，更有著日式料理可以享用，也不貴重點是衛生方便就值得了。 泳池跟健身房還有遊戲室很適合我們帶小孩的家庭，如果遇到下雨天可以在飯店玩上一天。也常常到飯店對面的便利商店買東西，飯店警衛會很貼心的幫忙指揮交通，大廳還能夠換匯，這就非常方便我們，不需要擔心被算錯錢。 或許是這裡住宿的日本人比較多，所有飯店的指示都有英日文版，這對會日文的朋友有相當程度的加分，整體性來說，有機會再去巴里島還會再選擇去住宿。
Menginap 8 malam pada bulan Februari 2019
Tanggapan dari Satoshi Hayasaka pada tanggal 12 Feb 2019
Dear Yachiu, Greetings from Watermark Hotel & Spa Bali. We sincerely appreciate your stunning review! Thank you very much, it is a great pleasure and we are very glad to read that you had such a wonderful time with us. We look forward to welcoming you back in the future and see you again and keep in touch! It will be a pleasure to host you again in the future should you return to the beautiful Island of Gods." Yours sincerely, Satoshi Hayasaka, General Manager

10/10 Sangat Bagus

Madhavee

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very pleasing and amazing
The staff were really great, daily housekeeping was very useful, Buffet breakfast was good and we really enjoyed our stay. Highly recommended for all.
Menginap 7 malam pada bulan Desember 2018
Tanggapan dari Satoshi Hayasaka, General Manager pada tanggal 2 Jan 2019
Dear Madhavee, Thank you so much for taking time to write a lovely feedback during your stay with us. It is a great pleasure and we are delighted to read that you have enjoyed staying with us and happy with our warm hospitality by our friendly staffs. Please feel free to contact us again, it will be a pleasure to host you again in the future should you return to the beautiful Island of Gods." Keep in touch. Yours sincerely, Satoshi Hayasaka, General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The hotel was in top condition, it was clean and our room was arranged in a luxurious and welcoming manner. The staffs were also very friendly and pro active in prompting us on our needs, they provided great service through showing hospitality. Ali(our chauffeur to the hotel on the first day we arrived) was a great staff, would help us with any difficulties we faced.
Menginap 5 malam pada bulan Desember 2018
Tanggapan dari Satoshi Hayasaka, General Manager pada tanggal 17 Des 2018
Dear Anonymous, Thank you very much, it is a great pleasure to receive your feedback about your experience while staying with us and we are so glad to have a great opportunity to serve you. We really appreciate your stunning review and it will be a pleasure to host you again in the future should you return to the beautiful Island of Gods." Keep in touch always! Yours sincerely, Satoshi Hayasaka, General Manager

10/10 Sangat Bagus

D

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel , spacious and comfortable bed. Suite with private pool. Room can fit 4-6 people. The toilet is big with bathtub and shower head.
Menginap 3 malam pada bulan Desember 2018
Tanggapan dari Satoshi Hayasaka, General Manager pada tanggal 17 Des 2018
Dear D, Thank you so much for having chosen the Watermark Hotel & Spa as your home in Bali during your recent holidays. We are delighted to hear you have enjoyed staying with us. It is our personal, heartfelt joy to provide you with the service you need to relax in comfort. We are looking forward to welcoming you back again in the future. Yours sincerely, Satoshi Hayasaka, General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
ホテルの方の対応も素晴らいし、ホテルの施設も大変綺麗でした！！バリに行く際はまた宿泊したいと考えております。
Menginap 3 malam pada bulan Desember 2018
Tanggapan dari Satoshi Hayasaka pada tanggal 24 Des 2018
Dear Anonymous, この度はウォーターマーク ホテル ＆ スパ バリ へのご宿泊並びに、 お褒めのお言葉をいただきまして誠に、ありがとうございます。 お客様からの温かいお言葉が私どもスタッフの励みとなります。 またのお越しをスタッフ一同心よりお待ち申し上げております。 Yours sincerely, Satoshi Hayasaka, General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Desember 2018
Tanggapan dari Satoshi Hayasaka, General Manager pada tanggal 17 Des 2018
Dear Anonymous, Thank you so much for giving us a stunning star review. We really appreciate your stunning star review and so glad to know your memorable experience while staying with us. If you have a plan to visit the Island of Gods, please do not hesitate to contact us again, Hope to seeing you again and keep in touch. We sincerely appreciate your 5 star review! Yours sincerely, Satoshi Hayasaka, General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
日本人スタッフの方が優しく対応してくれて、安心出来ました。
Menginap 1 malam pada bulan November 2018
Tanggapan dari Satoshi Hayasaka pada tanggal 13 Des 2018
Dear Anonymous, Thank you for taking the time to describe your recent stay at Watermark Hotel & Spa Bali. We truly appreciate your feedback in regards with friendly and helpful Japanese staffs, as it's our mission to make all guests feel comfortable while staying with us. Hope to welcoming you back in the future, see you again. Yours sincerely, Satoshi Hayasaka, General Manager

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Room was huge, bathroom mouldy. Breakfast terrible.
Menginap 1 malam pada bulan November 2018
Tanggapan dari Satoshi Hayasaka, General Manager pada tanggal 17 Des 2018
Dear Anonymous, Thank you for taking time to share your impression while staying with us. Please kindly allow us to express our sincere apologize for the inconvenience caused during your recent stay and honestly, I was distressed to know about this unfortunate experience. We regret that we would not be able to offer the best stay, however please be assured that we have informed our entire team about this.We will try our best solve it and hope this will never happen again in the future. Moreover, we truly understand your insight and truly appreciate your valuable feedback. Again and again, please accept our sincerely apologize and hope there will be a second opportunity to serve you better in the future. Hope to seeing you back again, looking forward to welcoming you back in the future. Thank you Yours sincerely, Satoshi Hayasaka, General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
マッサージがとても良い
Menginap 2 malam pada bulan November 2018
Tanggapan dari Satoshi Hayasaka pada tanggal 13 Des 2018
Dear Anonymous, Thank you for sharing your great massage experience at our Spa outlet, LiANG Spa. We are absolutely delighted to read your positive feedback and if you have a plan to visit the Island of Gods, please do not hesitate to contact us again. Hope to seeing you again and keep in touch. Yours sincerely, Satoshi Hayasaka, General Manager

10/10 Sangat Bagus

Sho, Tokyo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
快適に過ごすことができました。日本語が通じるスタッフも多くおり、とても丁寧に対応してくれます。 空港から近く、中心部まで車で10数分ほどで行けるのでアクセスも悪くありません。
Menginap 2 malam pada bulan November 2018
Tanggapan dari Satoshi Hayasaka pada tanggal 13 Des 2018
Dear Sho, We sincerely appreciate your awesome review and stunning star! Thank you very much, it is a great pleasure and we are very glad to read that you had such a wonderful time at our hotel. We look forward to welcoming you back in the future and see you again and keep in touch! Yours sincerely, Satoshi Hayasaka, General Manager

8/10 Bagus

Sandra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 9 malam pada bulan Oktober 2018
Tanggapan dari Satoshi Hayasaka pada tanggal 13 Des 2018
Dear Sandra, Thank you so much for the glowing star and it will be a pleasure to welcoming you back in the future. Keep in touch! Yours sincerely, Satoshi Hayasaka, General Manager

10/10 Sangat Bagus

nishida, 日本

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
プールが2つあって最高でした。ホテルの人もみんな親切。部屋の洗面台の流れが少し悪かった。ご飯は一度だけ食べましたが普通でした。DFSまでタクシーが無料だったので良かった。
Menginap 5 malam pada bulan Oktober 2018
Tanggapan dari Satoshi Hayasaka pada tanggal 13 Des 2018
Dear Nishida, Thank you very much for sharing your lovely experience during your stay with us. It is a great pleasure and we are delighted to read that you have enjoyed your stay and we truly apologize about the wash basin in the room, please be assured that our respective department has followed up for the better improvement. We sincerely appreciate your 5 star review! It will be a pleasure to host you again in the future should you return to the beautiful Island of Gods." Yours sincerely, Satoshi Hayasaka, General Manager

10/10 Sangat Bagus

KHG, Malaysia

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Excellent hotel overall. We have complementary taxi for airport to hotel and hotel to airport (arrangement made in advance). Nice breakfast at the Japanese restaurant. I come with 2 adults and 2 kids (10 yr old and 3 yr old). The room is very spacious for my family.
Menginap 3 malam pada bulan Agustus 2018
Tanggapan dari Hayasaka pada tanggal 10 Okt 2018
Dear KHG, Thank you very much for taking the time to describe your recent stay at Watermark Hotel & Spa Bali. I am absolutely delighted to read your positive feedback while staying with us. We really appreciate your stunning star review and if you have a plan to visit the Island of Gods, please do not hesitate to contact us again. Hope to seeing you again and keep in touch. We sincerely appreciate your 5 star review! Yours sincerely, Satoshi Hayasaka, General Manager

4/10 Buruk

Traveler terverifikasi

Disukai: Kenyamanan kamar
Tidak Disukai: Staf & layanan
Hotel con potenzialità non sfruttate!
Pro: Suite molto ampia e bella con grandissimo letto e bellissino bagno con vasca e doccia. Struttura moderna con 2 piscine, 3 ristoranti, negozietto di souvenir, spa, palestra e accesso gratuito per gli ospiti delle suite ad una lounge con caffe/the/snack. Contro: Colazione: scarsa. Pulizia del bagno scadente, anche dopo una segnalazione inerente la scadente pulizia del bagno, lo stesso non è stato adeguatamente pulito. Spiaggia privata dell’albergo: uno scherzo chiamarla tale, 3 lettini e 2 ombrelloni messi a caso davanti ad un ristorante dal quale provenivano odori di cibo e fogna. Reception: personale scortese e poco preparato. Nessuna spiegazione dei servizi messi a disposizione dall’albergo ci è stata fornita. In aggiunta sono servizi del tutto inutilizzabili: servizi navetta di sola andata per città limitrofe ad orari improponibili ( per cena partenza alle ore 21:00 unico orario con una durata del tragitto di almeno 40min). Nel complesso non suggerirei a nessuno questa struttura.
Menginap 4 malam pada bulan Agustus 2018
Tanggapan dari Hayasaka pada tanggal 10 Okt 2018
Dear Anonymous, Thank you for taking time to share your impression while staying with us. Please kindly allow us to express our sincere apologize for the inconvenience caused during your recent stay and honestly, I was distressed to know about this unfortunate experience. We regret that we would not be able to offer the best stay, however please be assured that we have shared your feedback about the room cleanliness to our respective department for further follow up. Furthermore, we dully noted your insight about our beach club as it's not a private beach however it's at Kedonganan Beach where guests could enjoy the seafood restaurant. We offer a complimentary transportation service which the information can be found at our front desk. We truly sorry as it probably did not match with your expectation and we are eager to improve our service and well communication with our guests. Moreover, we truly understand your insight and truly appreciate your valuable feedback. Again and again, please accept our sincerely apologize and hope there will be a second opportunity to serve you better in the future. Hope to seeing you back again. Thank you Yours sincerely, Satoshi Hayasaka, General Manager

10/10 Sangat Bagus

Tacky, TOKYO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
modern, friendly staff
I stayed with my friends for 3 nights, but it was an amazing experience. All staff are very kind and helped us. Hotel services are also great. For example: - Free airport transportation - Beautiful pool - Indonesian breakfast. (I like a noodle.) - If you reserve a sweet room, you can use the hotel lounge and get free drink, including alcohol beverages. - Rent a bike I'm sure we will stay this hotel next time :)
Menginap 3 malam pada bulan Juli 2018
Tanggapan dari Hayasaka pada tanggal 26 Sep 2018
Dear Tacky, Thank you so much for having chosen the Watermark Hotel & Spa as your home in Bali during your recent holidays. We are delighted to hear you have enjoyed staying with us. It is our personal, heartfelt joy to provide you with the service you need to relax in comfort. We are looking forward to welcoming you back again in the future. Keep in touch! Yours sincerely, Satoshi Hayasaka General Manager

8/10 Bagus

A, 東京

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
大満足
お部屋がとても広くてプールも付いていて、この値段でこのクオリティは大満足です！ 朝食もおいしかったです。
Menginap 2 malam pada bulan Juli 2018
Tanggapan dari Hayasaka pada tanggal 22 Agu 2018
Dear A, We sincerely appreciate your awesome review! Thank you very much, it is a great pleasure and we are very glad to read that you had such a wonderful time especially enjoying the Balinese Dance Performance at the hotel. We look forward to welcoming you back in the future and see you again and keep in touch! It will be a pleasure to host you again in the future should you return to the beautiful Island of Gods." Yours sincerely, Satoshi Hayasaka, General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
CP value is good and room Is big
We stayed in Suites and the room is big However, facilities are quite old and shower is not strong enough Staff are nice and pleasant. The roof top swimming pool though beautiful, is not good for swimming as only has 0.95 meter depth For the swimming pool near restaurant, I have not tried and do not like to swim with people eating nearby. Breakfast is bad, not many choices, tastes not good and refill is too slow Yet, the room price is really low. If you just need to stay for a while, it is s good choice. If you want to have more comfortable choice with good swimming pool, better to find another
Menginap 1 malam pada bulan Juli 2018
Tanggapan dari Hayasaka pada tanggal 22 Agu 2018
Dear Anonymous, Thank you for taking the time to describe your recent stay at Watermark Hotel & Spa Bali. We truly appreciate your feedback in regards with spacious room and our friendly staffs but at the same time, we regret to hear your unfortunate experience during your stay with us. I was distressed to know your insight about the hotel facilities as it's our full commitment to ensure our guests feel comfortable and happy while staying with us, please kindly accept our sincere apologies for the less than satisfactory service. Dully noted and please be assured that your valuable feedback about breakfast has been acknowledged by Food &Beverage outlet for further follow up. Hope, there will be a second chance to serve you better in the future. Yours sincerely, Satoshi Hayasaka, General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Worthwhile, cost effective stay for family
Worthwhile stay. Cost effective for my family. Stayed here 2 days as we were flying out early the next day and close to the airport.
Menginap 2 malam pada bulan Juni 2018
Tanggapan dari Hayasaka pada tanggal 20 Jul 2018
Dear Anonymous, Thank you so for writing a lovely review about your experience during your stay with us. We are delighted you were specially amazed by our hotel facilities as well as hotel location which near airport. Please feel free to contact us again for future reservation. It will be a pleasure to host you again in the future should you return to the beautiful Island of Gods. Keep in touch as always. Yours sincerely, Satoshi Hayasaka, General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful property!
Hotel was clean, rooms were very modern. Loved the layout of the sweet
Menginap 3 malam pada bulan Mei 2018
Tanggapan dari Hayasaka pada tanggal 5 Jul 2018
Dear Anonymous, Thank you very much for taking the time to describe your recent stay at Watermark Hotel & Spa Bali. I am absolutely delighted to read your positive feedback while staying with us. We really appreciate your stunning star review and if you have a plan to visit the Island of Gods, please do not hesitate to contact us again. Hope to seeing you again and keep in touch. We sincerely appreciate your 5 star review! Yours sincerely, Satoshi Hayasaka, General Manager