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"This hotel was very well kept, clean, and recently refurbished. The staff downstairs were very friendly and helpful. They took care of my postage and delivery of postcards to canada. They provide some snacks and drinks in the room, which are refilled when the room is cleaned. The pool is beautiful and there is always staff on duty as a lifeguard. The sauna doesn't allow you in with clothes, which wasn't my jam. The beds were firm, the air con strong and it was a very pleasant stay. "

"Love this iconic hotel. The gym is old and underground. The room is nicely appointed. "

"Everything was great during our stay"

"We thoroughly enjoyed our stay at the Westgate Hotel in Ximending, Taipei. The location is unbeatable—just steps from the MRT/subway station, surrounded by endless dining options, massage parlours, and within easy walking distance to everything in Ximending. We booked the Executive Suite since we were traveling with four large suitcases, and the room was adequately spacious, clean, and comfortable. The standout, however, was the exceptional service—from the warm welcome at the front desk to the attentive staff in the restaurant, everyone was polite, friendly, and genuinely welcoming. Our room included daily complimentary breakfast, offering a great selection of both Western and local dishes. The food was fresh, delicious, and well-presented—though it can get crowded at peak times. Overall, Westgate Hotel exceeded our expectations, and we wouldn’t hesitate to stay here again on our next visit to Taipei. Highly recommended for both location and hospitality."

"I couldn’t be more pleased with my experience at this hotel! From the moment I arrived, the staff went above and beyond to make me feel welcome. Check-in was smooth and efficient, and the front desk team was friendly, professional, and incredibly helpful with my specific requests. The room was spotless and spacious with a great view of Taipei 101. The bed was super comfortable with high-quality linens. The housekeeping team did an excellent job each day, keeping everything fresh and tidy. One of the highlights was the breakfast – delicious, fresh, and with a great variety of options to suit all tastes. I highly recommend it whether you are traveling for pleasure or business! "

"Wish there was a gym on property. And more fruit options at breakfast. Otherwise a great hotel. "

"I will stay there if I have chance. Maybe I will not order breakfast, because there are many good food around."

"Great location near the metro.. Staff was great.. we enjoyed the surrounding area.."

"Unique - Underground subs. The Concord area may need more rest amenities like sofas. "