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"Staff and restaurant very good, especially smoked haddock for breakfast. Dinner menus but overpriced. My double standard room was far too small ( not for two people) lucky I was in my own. Furnishing very poor and cramped. Shower room even smaller and no shelf for soap / shampoo. Disappointed really."

"Dinner excellent, rooms acceptable but probably in need of some refreshing "

"This was the second time of staying at the Banff Springs Hotel. I found the whole experience very pleasing. The reception, bar and restaurant area is very clean and a comfortable place to chill. I booked single rooms for my Son and I and we both found them to be of a good size with a comfortable bed, which is all one needs after a long drive up from London. We ate in the restaurant in the evening and found that the choice of food was plentiful and a good variety of dishes. The food itself was well presented and tasty with good portion sizes. The staff were all very polite and extremely helpful. The only really minor faults I could find were that of no lift and as a disabled person who finds it difficult to walk I struggled with the three flights of stairs. The only other fault was that in the face of hygiene the TV remote was very dirty with a build up of grime around the buttons and failing batteries. I would absolutely recommend staying here if you are intending to work or holiday in this beautiful East coast part of Scotland."

"Breakfast was very delicious and fresh. Room can use some updating"

"Our family spent three nights in two suites at the outstanding Station Hotel. Excellence in four categories: Location: Rothes is a quiet town, very close to many distilleries, the Cairngorms mountains, and to Elgin and Aberlour. Facilities: The suites were luxurious, the bistro very comfortable for breakfast, lunch and dinner, and the whisky bar a very special place. Service/staff: The staff provide outstanding service. As with any hotel, small mistakes happen. The great hotels cover for those mistakes with grace and charm. That is true of the staff at the Station Hotel. Really outstanding, world-class staff: Carys Aspinall made our visit memorable before we even arrived. Contacted prior to our visit because I was having difficulty finding distilleries with openings for tours and tastings, she took the initiative to locate three places, sent me the information on their open time slots, and gave life to our ultimately very successful search. Those places she identified became the backbone of our touring (encouraged by the thoughtful notes she wrote about each one in a follow-up email). Once we arrived, Carys continued to provide the kind of service one dreams about: professional and efficient while also warm and welcoming. At reception, in the bistro, and in the whisky bar, we were helped by her repeatedly and in each case, felt a little bit like we had a very knowledgeable, local friend looking out for us."

"Lovely place comfortable and well kept"

"Beautiful exterior and garden area, close to town. Unfortunately the 2nd floor room was hot enough to melt my recently purchased chocolate that was on the desk. Was about 80 to 85 degrees and there is no air-conditioning. The staff brought up a fan after multiple requests which we propped in the window that could only open about 6 inches. Contributing factors may have been the full hotel (and heat rising on a 60 degree day) or the exposed HOT to the touch pipe at the baseboards that went into the radiator (which was turned off). Rough night sleep where we debated sleeping in the lobby or going elsewhere about 10:30 PM."

"1 night stay for work no problems clean room double bed and good shower"

"Staff was excellent. Food nice. "