Hotel Best Western di Killeen

"We were there for 4 days and the elevator was out of service the entire time of our stay. The ice machine on our floor didnt work either. Carpets in hallways were stained and the entire hotel looked like it was in need of an update/maintenance. Requested a late check out, but that wasn't possible and was asked to leave immediately at checkout time. It looked like it was a nice hotel at one time, but hasn't really been taken care of."

"Staff was friendly. Breakfast selections were normal hotel items. Nothing special."

"The room smelled old and moist if you ever been in a old house that’s closed in that’s what it smells like mold and maybe they’ve tried to clean over it instead of getting new curtains and carpet just keep the air on nobody will know is my take the bed was not comfortable at all springs coming out the side of the mattress sofa extremely old you don’t even see that pattern anymore that’s how you know it’s old if I had to stay again I wouldn’t the staff was nice but no it definitely needs to be...