Hotel Keluarga di Kingscote

"Not really"

"From the moment we arrived the staff were attentive and friendly, after a 3 and half hour journey we had a lovely roast dinner and a beer which went down very well. We were then shown our room which was perfect, and matched the quaint pub, the bed was comfortable. tea, coffee, milk, biscuits, & water readily available, en-suite with shower and t.v. Breakfast was lovely all fresh and local produce. Final evening we had a lovely meal which coincided with my husbands birthday, the dessert came out...

"Had to change from an unsuitable hotel at 23:50; staff answered & told us we’d be welcomed. Saved our sleep issue. Thank you so much! Dates bathroom but comfortable bed & good sized room. Good value! "

"Unfortunately we were in the cottage which meant going up & down narrow stairs with suitcase. Nice clean bathroom & staff friendly."

" Public areas were good but hotel areas less so, the corridors were a bit dated but my room was very shabby, noisy, above public toilets with hand driers loud and constant, outside was the courtyard area with loud music and people talking loudly. Plus the fumes from cigarettes/vapes coming through the sash single glazed windows. After a long hard day it was not what I wanted or needed. Informed staff member on leaving but they took no details nor said they would inform the manager"

"Broken chair, headboard fell off the wall in the night landing on my head. Furniture cheap and dated. Wind whistles through gaps in the windows. Noisy especially on friday morning when the beer delivery lorry was unloading right outside"

"Alway a typical Hol-InnExpress. Staff helpful and breakfast everything we need for a busy day ahead."

"The rooms were nice and clean, hotel staff were polite and helpful. They have a new booking system which caused a minor delay but was only an extra couple of minutes. Noise wasn't an issue, neither was parking. The only down side was only 1 lift was working, which was an issue on Sunday morning. Would happily stay again. "