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Ulasan untuk McInnes House Hotel

3 out of 5
McInnes House Hotel
Newtonmore Road, Kingussie, Scotland

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 62 dari 139 ulasan" "
Penilaian 8 - Bagus. 40 dari 139 ulasan" "
Penilaian 6 - Cukup Baik. 20 dari 139 ulasan" "
Penilaian 4 - Buruk. 16 dari 139 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 139 ulasan" "

8,4/10

Kebersihan

8,6/10

Staf & layanan

8,0/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

ANDREW

Bepergian bersama teman
We were warmly welcomed and the friendliness and efficiency of the staff was memorable. Requests for variations from standard provision were met with encouragement and organised without delay.
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

celine

Menginap 1 malam pada bulan September 2023

6/10 Cukup Baik

Anne

Bepergian bersama teman
This stay was a little disappointing compared to other stays we have had (same price point or less) on our current trip across England and Scotland. Check-in was a little disorganized. Staff were friendly, but seemed a little flustered/confused. Same to be said for the restaurant and dinner. The room was decent and had much that you would need. The shower was a little dirty, there was a handle broken off in the shower, and the plug was broken and laying on the sink. There was a kettle, tea, coffee etc, but only plastic cups to have anything in, which made it a little hard to drink.
Menginap 1 malam pada bulan September 2023

4/10 Buruk

David

Bepergian bersama teman, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Meh…. Facilities are middling at best plastic cups, tv didn’t work and the staff were not happy to be there. Stay away at all costs!
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Krystal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Super cute place. Had a nice stay.
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Caroline

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely inn, spacious and comfortable family suite, excellent restaurant

10/10 Sangat Bagus

David, Sturgis

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Dragging luggage up three flights was fun.
Menginap 1 malam pada bulan Agustus 2023

4/10 Buruk

LISA

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff that was there was kind and helpful but there just was not enough staff. The rooms are much shabbier and smaller than the pictures. We stayed 4 nights and there was no maid service until we finally said something on day 3. The same dirty pair of socks was in the common hallway the entire stay.
Menginap 4 malam pada bulan Agustus 2023

6/10 Cukup Baik

Paul

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Coffee with breakfast was dreadful and service untrained and poor. Food not much better. Two mistakes with the bill !! Bed was comfortable but shower not great. Wash basin not flowing away properly. All of these things would be easily remedied.
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Margaret

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel was clean and comfortable, staff very pleasant. Stairs to rooms not for anyone who is unfit!
Menginap 1 malam pada bulan Juli 2023

6/10 Cukup Baik

STACEY, SALINE

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
The staff were very friendly and the room was clean. We appreciated the in-room tea making set up and biscuits. On the other hand, the bathroom was particularly small and the mattress was old and uncomfortable. We did not try the breakfast because we thought the price sounded high. Overall the hotel seemed expensive relative to its condition (and compared to our other lodgings in Scotland).

10/10 Sangat Bagus

Duncan

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were most helpful and the quality of the food and the presentation was everything that I was hoping for.
Menginap 1 malam pada bulan Februari 2023

10/10 Sangat Bagus

MAVIS

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent service, friendly and helpful staff.
Menginap 2 malam pada bulan Februari 2023

6/10 Cukup Baik

Stefanie

Menginap 1 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Leigh

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2022

8/10 Bagus

Bruno

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
great all round
Menginap 2 malam pada bulan Agustus 2021

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Liked the location of the property and food was good. We were very disappointed with the broken toilet seat, which clearly frightened the kids and us using the toilet. This was very unsafe to use. Would have liked if the reception staff was a bit more welcoming and smiley like the catering staff who was friendly and welcoming.
Menginap 1 malam pada bulan Juli 2021

10/10 Sangat Bagus

Zara R.

Disukai: Kebersihan
Thanks
Very welcoming team and swift service at dinner and breakfast. Good food.
Menginap 1 malam pada bulan Juni 2021

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Juni 2021

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfortable Stay
We had a really comfortable and spacious room on the top floor of the hotel. Owner and staff in the restaurant were very welcoming and the food was excellent.
Menginap 1 malam pada bulan Juni 2021

4/10 Buruk

Vanessa

Bepergian bersama keluarga
Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Disappointing
We were allowed to check in early as the room was ready. When i went into the room there was pee all over the toilet seat. I reported it and it was promptly cleaned for us. The travel cot in our room was broken so they sourced a replacement for us. The reception area and stairway carpet were really dirty, why they have chosen a deep pile carpet for the stairs is baffling? The lack of cleanliness put us off eating there so cant comment on the food. The beds are really comfy and the shower was really good. They just need to pay more attention to their cleaning regime.
Menginap 1 malam pada bulan Juni 2021

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Walking with friends
Staff very friendly and the very minor issues we had were resolved very quickly. It was good to get away during these strange times and we felt very safe whilst there. Thank you!
Menginap 3 malam pada bulan April 2021

10/10 Sangat Bagus

Amanda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfortable and relaxed hotel in Kingussie
Staff went above and beyond to make my stay as comfortable and relaxed as possible. I found the room and beds very comfortable and the food was excellent. Would highly recommend and would stay again.
Menginap 3 malam pada bulan Oktober 2020

10/10 Sangat Bagus

Angus

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing staff
Amazing staff we were made to feel very welcome
Menginap 2 malam pada bulan Oktober 2020

10/10 Sangat Bagus

Peter

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good location, helpful staff, good food what more do you need??
Menginap 1 malam pada bulan September 2020

10/10 Sangat Bagus

Nick

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
great stay
Excellent
Menginap 1 malam pada bulan Agustus 2020

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Agustus 2020

10/10 Sangat Bagus

Steven

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Go for the steak!
Lovely, clean, newly-refurbished hotel ideally located for exploring the Highlands. Rump steak was one of the best we’ve had!
Menginap 1 malam pada bulan Agustus 2020

10/10 Sangat Bagus

Lucas, Banchory

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fantastic hotel, very good location, very nice rooms , great food , definitely We will be back soon
Menginap 1 malam pada bulan Juli 2020

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our stay was just a quick overnight visit, but we greatly enjoyed the restaurant (and got a high recommendation to do so from a local resident, who said it was the place to eat dinner and he gave us good advice). The location is convenient for activities in the area (hiking, Leault Sheepdogs, jumping off point for Speyside whisky trail).
Menginap 1 malam pada bulan Oktober 2019

8/10 Bagus

David

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel
Nice clean hotel
Menginap 1 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Joyce

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was excellent. Evening meal 10 out of 10.
Menginap 2 malam pada bulan September 2019

10/10 Sangat Bagus

Alan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2019

8/10 Bagus

Tuula

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Erittäin hyvä majapaikka, hyvä palvelu. Siisti, 2/4 sänkyä hyvät, kylpyhuoneen kuivausteline plussaa. Lähistöllä kahviloita aamupalan nauttimiseen. Menisin uudelleen.
Menginap 1 malam pada bulan September 2019

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
the bedroom was up a steep narrow stair there was no lock on the en suite bathroom lovely comfy beds excellent friendly staff clean
Menginap 2 malam pada bulan September 2019

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2019

6/10 Cukup Baik

Olivier

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Just average
The place is ok but we didn't understand why it has so good reviews. Service is basic, It really needs to be modernized and most of the things are pretty old.
Menginap 1 malam pada bulan Agustus 2019

4/10 Buruk

Traveler terverifikasi

Bepergian bersama teman
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
A country hotel where the focus seems to be on the restaurant and not the rooms. Inconsistent information on Expedia ie no confirmation required and we requested a double but hotel said we hadn’t confirmed and therefore we were in a twin, which they then changed. Rate didn’t include breakfast but this isn’t clear on Expedia. Room showed a lack of care in cleaning regime and inconsistent approach ie great bed and linens but coat hook to operate the shower, badly fitting curtains, hair in draws, non working lights. All over very disappointing and doesn’t live up to their own website.
Menginap 2 malam pada bulan Agustus 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great room, food and service. Choice of beers and wines was good.
Menginap 1 malam pada bulan Juli 2019

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Juli 2019

10/10 Sangat Bagus

Joanne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful hotel, wonderful staff and lovely food
This is a beautiful hotel. We had a stunning family room, spotlessly clean and very comfortable. The food was delightful, evening meal in particular. The staff were all very friendly and helpful. My daughter and I will be back. Very good value for money.
Menginap 1 malam pada bulan Juni 2019

10/10 Sangat Bagus

ChelseaB, Kiama

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hosts were welcoming and ever so helpful. The room was huge and the bathroom had a spa style bath tub. The bed was so comfortable I could have stayed much longer, intact I’m sorry we didn’t stay longer. The breakfast was amazing.
Menginap 1 malam pada bulan Juni 2019

8/10 Bagus

Julian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very pleasing hotel and very friendly staff very clean room and very accommodating for our needs
Menginap 1 malam pada bulan Januari 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely place to stay
The hotel is lovely and has everything you need to have an excellent stay. The food was amazing, both dinner and breakfast. The room was large and comfortable. The hosts are still decorating the hotel but what they have done is stunning and high quality. Overall myself and my son had a wonderful stay and would recommend to family and friends.
Menginap 1 malam pada bulan September 2018

10/10 Sangat Bagus

Dave, Fife Scotland

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent location for exploring Cairngorms.
The hotel it's self is small with a friendly atmosphere and attentive staff, the room we were allocated on the first floor rear was clean and tidy with plenty room around the large double bed. We ate three times in the hotel, on the first night we had three course meals, starters were excellent ( Fishcakes & Sweet chilli sauce, Garlic mushrooms) followed by delicious (Steak Pie with veg, & Chicken breast with mushroom sauce with veg), we just managed our sweet, which again was delicious (Eton Mess, Plain Ice cream). For breakfast it was help yourself to various cereals, fresh fruit, tea, coffee & fruit juices, followed by what ever cooked breakfast with toast you wished. Our third meal was the Sunday Carvery, Roast Turkey, Roast Beef, Roast Pork & Roast Ham all cooked to perfection and very tender, with plenty of assorted vegetables to help yourself. The staff were very pleasant and attentive throughout our one night stay. I would not hesitate to recommend this hotel for excellent value for money cared for by pleasant and helpful staff.
Menginap 1 malam pada bulan September 2018

6/10 Cukup Baik

Pudkin, Edinburgh

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Could be so much better
This hotel has so much potential, the location is good and all the staff we met seemed nice and helpful. Unfortunately the room and some other areas of the hotel are poorly laid out and require some investment. For example, there was a kettle in the room but there was no convenient place to plug it in, we either had to unplug the TV, put the kettle on the floor, or precariously balance it on a chest of drawers and stretch the cable across the room. None of these options are ideal when you have two small children in the room. Neither bedside lamp worked, though these were replace after we complained, we also had problems with the shower, and it was frustrating that in a family room with beds for four there was only one chair, so, nowhere to sit. The public areas of the hotel were also closed between breakfast and 5pm meaning there was nowhere to go to relax when the weather was bad. The food was acceptable, but there were more niggles like no plates or bowls so no-one could eat the cereals on offer and we just had to eat our other food off napkins on the tables All of this led to us leaving after just one night rather than staying for the two we had booked. It simply wasn't a place suitable for a family with two small children who wanted a safe and relaxing short break.
Menginap 2 malam pada bulan September 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very friendly hotel
Stayed 2 nights and no problem at all. Hosts done everything perfectly, and steak pie was out of this world.
Menginap 2 malam pada bulan September 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kenyamanan kamar
Hübsches Hotel im schottischem Stil.
Das Personal ist sehr freundlich und hilfsbereit. Das Frühstückservice ist sehr gut.
Menginap 2 malam pada bulan September 2018