Hotel Keluarga di Koscielisko

"Probably our worst stay in poland (we went to krakow and warsaw), the most triggering part was the water, it always has a rusty smell. No body wash, toothbrush, toothpaste provided. Pillow at its worst shape and not comfort at all. However, despite all these the staff are amazing, approachable and friendly. Really wanna recognise the amazing staff for being hospitable despite the condition of the hotel. The breakfast was not bad too. The area is pretty near to everywhere we wanted to go so...

"meget støj fra andre værelser samt nabohuse ødelage en del af hyggen. vi havde 8 dag, de lovede efter 4 dage at gøre rent mm men kom aldrig kunne ikke kommunikere med personalet. rigtig flot udsigt som vi nød meget. for dyrt til prisen"

"This was one of the true highlights of our vacation. I can’t recommend this place more highly. Comfortable room, delicious food, and fantastic family care. We needed some extra help, and they were super helpful. I especially loved the breakfast. Be sure to get it. Cute architecture. Highland aesthetic. Convenient to everything. Great little restaurant behind. Book it now."

"Favorite stay so far, the views were amazing. Had so much to offer (hot tub, sauna, kitchen, and more)! As well the receptionist was very helpful and friendly, showing us around when needed but also provided great spots to eat or see."

"(1) Completely no English-language TV channel available, such as BBC or CNN. (2) The soundproofing is poor. Late at nights or early in the mornings, people are often dragging furniture around and making noise. (3) There are also groups of dogs outside that bark intermittently. (4) For any inquiries or questions, please leave a message and wait for a reply. Response times may vary! Personally I consider it is slow. (5) All the trash in the room must be cleaned up by guests ourselves."

"We were asked to pay a deposit of 500 PLN upon check-in, which we did. At check-out, we were told that the deposit would be transferred as soon as they had checked the room. When I tried messaging them after 2 days, we heard nothing back. It is now more than a month since we checked out, and we have neither received a response nor our money back."