"We had planned to return to Kardrite after a wonderful visit several years ago. I was expecting the place to be worn down from the years of use but they’ve kept the rooms and water park in tip top shape. The food options are far more limited but I can understand the economics of that. If it’s even possible, the staff is more friendly and accommodating than they were years ago and that is saying a lot! They must put serious effort into being customer facing. Oh, and in the waterpark there are lifeguards every few feet. It’s crazy how safe they make this place. And almost everyone of them has a “how can I help you” attitude like the folks at reception, the shop etc. Susan R, the food hostess was a standout for us. We were not sure about taking our group of eight to the fancy upstairs restaurant on a Friday night. She was the reason we went and why we felt felt secure ordering not just entrees but a slew of appetizers and drinks - they should give her a big bonus. We knew she had her eyes on our party. And she was the host for brunch the next morning and made sure we were in great hands. Jason M in the water park saw my son had a bruise (he got it before we visited). He asked if I needed an ice pack. Told me where I could get one. And kept checking in to see how he was doing. The rooms are brilliantly laid out for families. The outdoor space is chill with great features (play area, fire pit, etc). You will have a blast."
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