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Ulasan untuk Promenade Service Apartments

2 out of 5
Promenade Service Apartments
3-G-17, Lorong Api-Api 2, Api-Api Centre, Kota Kinabalu, Sabah

Ulasan

6,6
Penilaian 10 - Sangat Bagus. 63 dari 439 ulasan" "
Penilaian 8 - Bagus. 141 dari 439 ulasan" "
Penilaian 6 - Cukup Baik. 110 dari 439 ulasan" "
Penilaian 4 - Buruk. 77 dari 439 ulasan" "
Penilaian 2 - Sangat Buruk. 48 dari 439 ulasan" "

6,4/10

Kebersihan

7,0/10

Staf & layanan

7,2/10

Fasilitas

6,0/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

yanto, Pontianak Indonesia

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Layanan yang mengecewakan
Secara keseluruhan pelayanan hotel ini buruk karena tamu diminta mencari kamar hotel yg jauh dari ruang penerima tamu, disamping itu nomor kamar hotel berbeda dgn kunci yg diberikan sehingga butuh hampir 30 menit utk mencari kamar yg dimaksud. kondisi area hotel yg bisa dikatakan apartemen, jauh dari harapan hotel pada umumnya dan pada malam hari terkesan menyeramkan meskipun hotel ini dijaga oleh security dilantai bawah dekat lift. password Wifi mesti request secara khusus by phone dan tidak serta merta langsung diberikan karena harus menunggu beberapa saat baru diinfokan. Letak hotel cukup strategis karena terletak dipusat kota.

10/10 Sangat Bagus

Steve

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 13 malam pada bulan Maret 2024
Tanggapan dari The Management pada tanggal 21 Mar 2024
Thank you for your feedback. Looking forward to welcoming you back again.

10/10 Sangat Bagus

Nur Athirah Syazwana

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari The Management pada tanggal 20 Feb 2024
Thank you for giving us the feedback and looking forward to your continued patronage.

10/10 Sangat Bagus

KHAIRIL ANWAR BIN ISMAIL

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari The Management pada tanggal 5 Feb 2024
Thank you for taking the time to give your review. We hope to have the opportunity to serve you again.

10/10 Sangat Bagus

Mas

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Recommended place to stay, all staf here is very kind and friendly,good service.the housekeeping also so friendly..easy to find food
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari The Management pada tanggal 29 Jan 2024
We appreciate your feedback and are glad to know that we have met your expectations. Thank you for recommending our property and we hope to have the opportunity to serve you again soon.

8/10 Bagus

Kaharuddin

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari The Management. pada tanggal 12 Jan 2024
Thank you for taking the time to give your review. We look forward to your continued patronage.

8/10 Bagus

fok moi

Menginap 1 malam pada bulan November 2023
Tanggapan dari The Management pada tanggal 23 Nov 2023
Thank you for giving us your feedback and looking forward to your continued patronage.

10/10 Sangat Bagus

KHAIRIL ANWAR BIN ISMAIL

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari The Management pada tanggal 27 Sep 2023
Thank you for giving us the feedback. We hope to welcome you back again.

8/10 Bagus

maznah

Menginap 2 malam pada bulan September 2023
Tanggapan dari The Management pada tanggal 20 Sep 2023
Thank you for your valuable feedback. We shall look forward to having you on board again soon.

10/10 Sangat Bagus

KHAIRIL ANWAR BIN ISMAIL

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari The Management pada tanggal 24 Agu 2023
Thank you for your valuable feedback. We hope to have the opportunity to serve you better in the near future.

8/10 Bagus

soon hong

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari The Management. pada tanggal 7 Agu 2023
Thank you for taking the time to give your review. We hope to have the opportunity to serve you again.

6/10 Cukup Baik

RUSIDDY GANING ANAK SPORRAN

ok
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari The Management pada tanggal 7 Agu 2023
Thank you for taking the time to give your review. We hope to have the opportunity to serve you again.

8/10 Bagus

KENJI

Disukai: Kebersihan, staf & layanan, fasilitas
Menginap 15 malam pada bulan Januari 2023
Tanggapan dari The Management pada tanggal 9 Mar 2023
Thank you for staying with us.

8/10 Bagus

DG NOOR JAHIDAH

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Affordable & excellent services
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari The Management pada tanggal 17 Okt 2022
Glad to have your positive feed back and we look forward to your continued patronage.

10/10 Sangat Bagus

Dk Mastura

Menginap 1 malam pada bulan Juni 2022
Tanggapan dari The Management pada tanggal 22 Jun 2022
We appreciate your valuable feedback. Looking forward to serving you again.

8/10 Bagus

Paola

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Central and affordable
I stayed several nights at Promenade Service Apartment during my one-month roundtrip of Borneo. The apartment is spacious, the bed is confortable and there is a big fridge. There is even a small balcony facing the backyard to hang your laundry. Hot water, TV and Wi-Fi work fine. This is a basic apartment, so don't expect luxury, but if you are looking for a budget option, this is the right choice. The building looks a bit old from outside, but the apartments are new from inside. Be prepared to walk a bit upon check-in as there are many apartments and yours might not be near the reception (the apartments are on the 2nd and 3rd floor with elevator). Central location near the handycraft market and Waterfont restaurants, just behind the Promenade Hotel. Thank you and see you soon again!
Menginap 2 malam pada bulan Juni 2022
Tanggapan dari The Management pada tanggal 13 Jun 2022
Thank you for giving us a perfect rating and for recommending our hotel to other guests.

8/10 Bagus

Syarif Bush Luang

Menginap 2 malam pada bulan Maret 2022

10/10 Sangat Bagus

KHAIRIL ANWAR BIN ISMAIL

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2021
Tanggapan dari The Management pada tanggal 13 Jan 2022
Thank you for taking the time to provide us your valuable feedback. Hope to see you soon again.

10/10 Sangat Bagus

KHAIRIL ANWAR BIN ISMAIL

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2021
Tanggapan dari the management pada tanggal 27 Mei 2021
Thank you for your encouraging rating of our accommodation. Looking forward to welcoming you back soon.

10/10 Sangat Bagus

Tan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lucky to be here
At the cov19 now , this hotel is good , near by all the convenient and food
Menginap 3 malam pada bulan September 2020
Tanggapan dari the management pada tanggal 9 Okt 2020
Glad to know you have had a satisfying stay with us. Looking forward to your continued patronage.

10/10 Sangat Bagus

KHAIRIL ANWAR BIN ISMAIL

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2020
Tanggapan dari the management pada tanggal 17 Agu 2020
thank you for choosing to stay with us. Looking forward to welcoming you back.

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 3 malam pada bulan Maret 2020
Tanggapan dari The management pada tanggal 10 Mar 2020
Thank you for choosing to stay with us. Looking forward to welcoming you back.

8/10 Bagus

Jumaan

Menginap 3 malam pada bulan Februari 2020

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2020
Tanggapan dari The Management pada tanggal 22 Jan 2020
Thank you for choosing to stay with us, Looking forward to welcoming you back again

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff are very friendly and helpful. House keepers are Pro. Good service apartment
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari The Management pada tanggal 24 Jan 2020
Thank you for choosing to stay with us. Looking forward to your continued patronage.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice room, so clean, they provide all needed facilities for me. Sortly, i'm satisfied with their service...
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari the management pada tanggal 9 Jan 2020
Thank you for choosing to stay with us. Looking forward to your continued patronage.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Akses masuk dari parking basement
Sangat baik dan saya berpuas hati secara keseluruhan kecuali proses parking d mana pintu lif bahagian basement tidak dapat dimasuki dadi luar kerana berkunci. Mohon pihak pengurusan memperbaiki mutu perkhidmatan ini supaya ianya boleh diakses menggunakan kad bilik yang dibekalkan. Terima kasih
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari The Management pada tanggal 24 Jan 2020
We are sorry to hear that we did not meet your expectations. We take our guests’ feedback seriously in our effort to improve our facilities & services. It is our mission to provide a satisfactory stay for all guests

8/10 Bagus

Traveler terverifikasi

Menginap 4 malam pada bulan Desember 2019
Tanggapan dari The management pada tanggal 2 Jan 2020
Thank you for choosing to stay with us. Looking forward to your continued patronage.

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Desember 2019
Tanggapan dari the management pada tanggal 2 Jan 2020
Thank you for choosing to stay with us. Looking forward to welcoming you back again.

10/10 Sangat Bagus

MOHAMAD, Kuching,Sarawak

Traveler bisnis, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Located in centre town of Kota Kinabalu...
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari the management pada tanggal 30 Des 2019
Thank you for choosing to stay with us. Looking forward to welcoming you back again.

2/10 Sangat Buruk

DuPreez, Bintulu, Sarawak

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The lobby was nice and clean. The apartment on the other hand was very disappointing. The apartment on the brochure and the one we stayed in is deffinatley not the same place.Paint on walls is dirty, bedding sheets was not clean and full of hair.The air con local control was broken and there is stains on the carpet. The shower tiles was filthily and there was mold on the bottom of shower. I will not stay in this apartments again.
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari The management pada tanggal 27 Des 2019
We are sorry to hear that we did not meet your expectations. We take our guests’ feedback seriously in our effort to improve our facilities & services. It is our mission to provide a satisfactory stay for all guests

4/10 Buruk

Van H

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Molded dirty bathroom ; never clean
Menginap 4 malam pada bulan Desember 2019
Tanggapan dari The manangement pada tanggal 27 Des 2019
Thank you for your feedback which we shall use for improvement. Looking forward to welcoming you back with improved facilities

10/10 Sangat Bagus

NORAZWADA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great
It was amazing & comfortable
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari the management pada tanggal 19 Des 2019
Thank you for your positive comments. Looking forward to your continued patronage.

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Don't be fool by their pictures. Yes, for the price the rooms may look alright BUT the environment of the apartment is way dodgy! It's very very dirty and not safe
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari the management pada tanggal 17 Des 2019
Thank you for your feedback. 24-hour CCTV and security are at our property to ensure our guests’ safety. We hope to welcome you back again

6/10 Cukup Baik

P L

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari the management pada tanggal 17 Des 2019
Thank you for choosing to stay with us. Hope to welcome you back soon.

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2019
Tanggapan dari The Management pada tanggal 24 Jan 2020
Thank you for choosing to stay with us, Looking forward to welcoming you back again

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2019
Tanggapan dari the management. pada tanggal 29 Nov 2019
Thank you for choosing to stay with us. We look forward to welcoming you back soon.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2019
Tanggapan dari the management pada tanggal 29 Nov 2019
Thank you for staying with us. We look forward to you continued patronage.

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The room smelly and way to the room is wet everyway.. maybe coz of rain ? The service counter is good. Friendly . But maybe this is first and last for me.
Menginap 1 malam pada bulan November 2019
Tanggapan dari the management pada tanggal 26 Nov 2019
We regret to know that you did not have a satisfactory stay during your last visit. We hope to welcome you back with improved facilities

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean & safety
Menginap 2 malam pada bulan November 2019
Tanggapan dari the management pada tanggal 26 Nov 2019
Thank you for your positive feedback. Looking forward to welcoming you back soon.

8/10 Bagus

kris, hong kong

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
conveniance for food and shoppi ng. great to kinchenette. deposit of 100rm is new to me, it will be better to inform check in guest beforehand or adjourn the payment when I can get change for rm st Center Point Sabah.
Menginap 6 malam pada bulan November 2019
Tanggapan dari The management pada tanggal 12 Nov 2019
Thank you for your valuable feedback which we shall use for improvement. We look forward to serving you better during your next stay.

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was nightmares stay over day. The picture not exactly same !
Menginap 3 malam pada bulan Oktober 2019
Tanggapan dari The managment pada tanggal 12 Nov 2019
We regret to know that the room did not meet up to your expectations. We shall strive to do better to ensure a satisfactory stay for all our guests.

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The picture not exactly same. The room dirty and got cockroaches!
Menginap 3 malam pada bulan Oktober 2019
Tanggapan dari the management pada tanggal 5 Nov 2019
Thank you for your feedback. The comments have been taken seriously and we will use it to improve our facilities.

6/10 Cukup Baik

yanyan

Disukai: Staf & layanan
服務員很好的但就跟居民住的超級近電梯比較老舊如果不是接受能力很好的就不要嘗試了哦廁所的水超級小一會熱一會冷
Menginap 7 malam pada bulan Oktober 2019
Tanggapan dari the management pada tanggal 7 Nov 2019
Thank you for your feedback. We look forward to welcoming you back with improved facilities.

4/10 Buruk

LEE

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
並非飯店式 就是一個社區內有很多房間的住宿地方
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari the management pada tanggal 5 Nov 2019
感谢您的反馈，我们期待再次为您服务

8/10 Bagus

Traveler terverifikasi

Menginap 3 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property is so comfortable and friendly user..It has a lot of shop to buy grocery and find food..the location also strategic which is near the Pasar Filipin and also Todak Waterfront the place that everyone come to find for fresh seafood..
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari the management pada tanggal 31 Okt 2019
Thank you for choosing to stay with us. It was a pleasure having you as our guest Looking forward to your continued patronage.

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Staf & layanan, fasilitas
Menginap 2 malam pada bulan Oktober 2019

8/10 Bagus

Jerlyn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The location is good it’s seated in the centre were almost everything is within walking distance. Price is good, budget friendly. It just need a little improvement with the cleanliness of the hall ways, rooms are great space.
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari the management pada tanggal 15 Okt 2019
Thank you for your positive feedback. Our guests’ comfort is always our priority. Looking forward to serving you again.

8/10 Bagus

Faizal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Newly renovate
Menginap 1 malam pada bulan September 2019
Tanggapan dari the management pada tanggal 8 Okt 2019
Thank you for your patronage. Looking forward to welcoming you back again.