"I recently stayed in an accessible room on the second floor. At first glance, the room appeared clean with tile flooring at the entrance and bathroom, and carpet in the sleeping area. We also really liked the personalized welcome display on the TV that greeted us with our name — a nice touch.
Unfortunately, there were several maintenance and cleanliness issues. The bathroom sink stopper didn’t work properly — water wouldn’t drain unless the stopper was completely removed. The toilet kept running and required jiggling the flapper inside the tank to stop. We found brown M&M’s scattered across the carpet and stepped on a bobby pin left on the floor. The bed sheets had noticeable reddish-brown smear stains. The room faces the highway and overlooks an outdoor camping tent, which made it noisy. Parking is available but costs an extra $25 per night. I strongly recommend double-checking that breakfast is included when booking — I thought I had selected it, but it didn’t appear on our reservation. We ended up paying $22 per person for the buffet, which wasn’t worth the price in my opinion. The hotel has a gym and a pool, but the pet potty area is right next to the pool. When the wind blows the wrong way, the smell of pet waste could be terrible.
Overall, while the personalized TV welcome was a nice detail, the maintenance problems and cleanliness issues made this stay feel uncomfortable. The hotel should address these basic upkeep concerns."
Change your mindBook hotels with free cancellation
Be pickySearch almost a million properties worldwide
