Old City hotel guide. Hilton Hotels hotel in Old City, Knoxville

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" No elevator "

"Beautiful hotel. Feels more like adult only hotel. Not really aimed towards families. Parking is expensive but right downtown so close to expo etc "

"We enjoyed our stay here so much. Very clean, and staff was so nice and accommodating. Will definitely be staying here again!"

"The initial check in clerk was great. Once asleep in bed and bed heated up the bed began to smell like urine. Wife did not sleep barely one the smell started. Woke up to the room smelling of urine. Told front desk on check out, was not offered any compensation, clerk said she would let housekeeping know. Very poor customer service over issues at check out. Hotel starting to show age, shower head fallong out of wall, wall kleenex box cover falling off wall. Will not stay here again.."

"This was just a one-night stay while on a road trip, so we were primarily to, which we got. Pros: easy interstate access; staff was friendly and helpful; room seemed to be clean and bed gave us a good night; room had good lighting (most don't). Cons: as with most dated hotels, there are very few plugs--they did have a box add on with extra plugs and USB ports, which did not work; bkfst was far from stellar--it was a grab and go with very limited options. They did, however, have a waffle maker but no tables or chairs, so you had to eat standing up which was difficult b/c there was no counter space, so you to hold everything, or you could make a few trips backk to your room,,,"

"Great"

"Very noisy until late at night. Staff was great to work with"

"Dirty room broken stuff not enough wash clothe. Did not get the room I paid for with the jetted tub but still paid the price for that room"