Lodges in Niagara Regional Municipality

"Very good staff. Clean room and hotel. Room was spacious. Double queen room was good for 5 people with an extra bed which is free. Parking was across the street which cost 35$. Internally connected to the hilton and casino. Onsite IHOP, KEG etc. We walked to the falls from the hotel and clifton hill. Long walk for elderly and small kids. Water and coffee maker in room was free."

"Unknown"

"No complaints "

"The front desk and restaurant staff went above and beyond. The pool was very clorinated andnitnwould sting your eyes to be in thebpool or hot tub for more than a few mins. "

"Housekeeping service is poor. We had to wait for few hours just to be given towels. However staff are still friendly. Room has a great view but noticed some dust on tables. And bathroom soaps aren’t filled properly. We were given a bottle of empty hair conditioner. "

"Typical tourist trap hotel in Niagara. Garbage customer service. One person at the hotel said pool opened 24/7 and another said opened from 1pm-9pm. "

"Excellent location. You can see the American falls from the balcony with a street view room. "

"Staff was very polite and courteous, and the rooms were very clean."

"Property is well kept and the location is centrally located. The one negative was the parking . They charge $25 CAD for an open parking lot. The car next me was broken into. The hotel post notice signs regarding security issues with the lot. I think if you’re charging for parking, you should be accountable for security. "