Kowloon hotel guide. Shangri-La Hotels and Resorts hotel in Kowloon, Hong Kong SAR

"The room was stuffed with all amenities in detail. Provide Evian water at all times. Elegant furniture and quiet room. Excellent concierge with great recommendations for food and activities. Central and convenient location. Walk to K11 Musea and other shoppings."

"Nice views "

"Staff was very courteous and rooms were very clean. "

"The concierge and check-in staff were amazing, so kudos to all of them. Also, the location was great as how could you beat being right next to a mall and the view from the pool is picture perfect. I definitely recommend staying here for all and can’t wait to come back soon. "

"Very nice! But 11/18-11/21 your company messed up our reservation. Very bad"

"I would like to express my heartfelt appreciation to Manager Orez Tsang for his exceptional kindness, professionalism, and efficiency in helping us resolve a recent situation. From the beginning, he handled everything with great care, patience, and understanding. His willingness to listen and find a thoughtful solution truly made a stressful situation much easier for our family. Thanks Tiffany"

"Last minute i requested pickup from airport and tbey were soo kimd to accommodate. When arrived at hotel Kathy was at the door to greet us, walked us to our room and did the entire check-in in our room, very smooth transition. Hotel is very centralized to all shopping, restaurants and MTR station 2 blocks away. Concierge staff was very helpful i providing maps and instructions on how to transport via MTR. Room was clean on the smaller side but spacious enough for 2 people. Totally recommend this hotel. I'm all about customer service and they delivered in all aspects."

"Room is big and clean. Staff is professional and helpful from end to end, great service. Direct connect to the mall MOKO which has very good restaurants and shops Convenient location to access MTR (subway) and bus stations Cake shop there is good Local call using hotel phone is required to register and pay when check out "

"Good customer and cleanliness "