Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 808 dari 1000 ulasan" "
Tanggapan dari General Manager pada tanggal 10 Jan 2017
Dear Suida,
Thank you very much for your kind review.
I am delighted to hear that you enjoyed your stay with us. Our Ladies and Gentlemen are passionate in providing fantastic service for our guests to enjoy.
We look forward to welcoming you back soon.
Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong
10/10 Sangat Bagus
Elias
30 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
presidential treatment and I’ve stayed at a lot of hotels . Nothing tops this one
Elias
Menginap 3 malam pada bulan April 2024
10/10 Sangat Bagus
David
Bepergian bersama teman
25 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Large room, shame about the view looking in the wrong direction
Generally helpful staff, if poorly trained in some respects
Near the new museums which is why I booked it
David
Menginap 5 malam pada bulan Maret 2024
10/10 Sangat Bagus
Chadraabal
28 Mar 2024
Disukai: Staf & layanan, kondisi & fasilitas properti
Chadraabal
Menginap 4 malam pada bulan Maret 2024
10/10 Sangat Bagus
chao tai
17 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
喜歡
chao tai
Menginap 1 malam pada bulan Februari 2024
10/10 Sangat Bagus
ANITA, PACIFICA
Bepergian bersama keluarga dan anak
6 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It’s always my top choice of hotel in Hong Kong.
Love this highest hotel in HK with great view.
The staff is exceptionally attentive and warm. I always get personalized service there.
The swimming pool is a must-visit item on my list.
Club lounge service is the best in HK when compared with other hotels in the same tier which I have visited.
ANITA
Menginap 3 malam pada bulan Maret 2024
10/10 Sangat Bagus
Atsuhiko
3 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Atsuhiko
Menginap 1 malam pada bulan Maret 2024
10/10 Sangat Bagus
Moe
25 Feb 2024
Moe
Menginap 2 malam pada bulan Februari 2024
10/10 Sangat Bagus
SATOMI
18 Feb 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
SATOMI
Menginap 3 malam pada bulan Februari 2024
10/10 Sangat Bagus
Hirofumi
18 Feb 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hirofumi
Menginap 1 malam pada bulan Februari 2024
10/10 Sangat Bagus
YIU CHOR
27 Jan 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
good
YIU CHOR
Menginap 2 malam pada bulan Januari 2024
10/10 Sangat Bagus
Moises
17 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Moises
Menginap 2 malam pada bulan Januari 2024
10/10 Sangat Bagus
ETSUKO
Bepergian bersama keluarga
7 Jan 2024
Disukai: Fasilitas
サービスが最高でした!
ベッドがふかふかで寝心地良かったです。
香港の夜景も観れたので最高でした!
ETSUKO
Menginap 1 malam pada bulan Januari 2024
10/10 Sangat Bagus
Michihiro
Bepergian bersama keluarga dan anak
5 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
ラウンジスタッフの対応が非常に良かった。
Michihiro
Menginap 4 malam pada bulan Desember 2023
10/10 Sangat Bagus
Zhong
3 Jan 2024
Zhong
Menginap 3 malam pada bulan Desember 2023
10/10 Sangat Bagus
Yan
Bepergian bersama keluarga
31 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Service is impeccable. Location is excellent
Soy seon
Menginap 1 malam pada bulan Desember 2023
10/10 Sangat Bagus
PO Man Johnny
14 Des 2023
PO Man Johnny
Menginap 3 malam pada bulan November 2023
Tanggapan dari Anas Bencheqroun pada tanggal 18 Des 2023
Dear PO Man Johnny,Thank you very much for your generous review. I am delighted to hear that you had an enjoyable stay with us at The Ritz-Carlton, Hong Kong. It is wonderful to know that the excellent service provided by our Ladies and Gentlemen contributed to your overall satisfaction. At The Ritz-Carlton, Hong Kong, we always strive for excellence and deliver the highest standards of service to our valuable guests.We look forward to serving you again!Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
10/10 Sangat Bagus
Zhenhao
Bepergian dalam rombongan, Traveler bisnis
11 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Zhenhao
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Anas Bencheqroun pada tanggal 12 Des 2023
Dear Zhenhao, Thank you very much for your kind review.It is my greatest pleasure to learn that you had an amazing experience at The Ritz-Carlton, Hong Kong. Our Ladies and Gentlemen adore any opportunity we have to make your stay memorable and we strive to exceed your expectations on your next visit.We look forward to welcoming you back again for another experience with us.Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
10/10 Sangat Bagus
DONGGEUN
Traveler bisnis
11 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
most of hotel services were good.
DONGGEUN
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Anas Bencheqroun pada tanggal 12 Des 2023
Dear DONGGEUN,Thank you very much for your generous review. I am delighted to hear that you had an enjoyable stay with us at The Ritz-Carlton, Hong Kong. It is wonderful to know that the excellent service provided by our Ladies and Gentlemen contributed to your overall satisfaction. At The Ritz-Carlton, Hong Kong, we always strive for excellence and deliver the highest standards of service to our valuable guests.We look forward to serving you again!Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
10/10 Sangat Bagus
YUKI
9 Des 2023
YUKI
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Anas Bencheqroun pada tanggal 12 Des 2023
Dear YUKI,Thank you very much for your kind review. I am very happy to hear that you had an incredible stay with us at The Ritz-Carlton, Hong Kong! Our Ladies and Gentlemen adore any opportunity we have to make your stay memorable and we strive to exceed your expectations on your next visit.We look forward to serving you again.Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
Tanggapan dari Anas Bencheqroun pada tanggal 12 Des 2023
Dear Michael, Thank you very much for your excellent review. I am very happy to hear that you had an amazing stay with us at The Ritz-Carlton, Hong Kong! We greatly appreciate your feedback, as it inspires us to maintain our high standards of service and create extraordinary experiences for all of our guests. At The Ritz-Carlton, Hong Kong, we always strive for excellence and deliver the highest standards of service to our valuable guests.We look forward to serving you again for another experience with us.Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
Tanggapan dari Anas Bencheqroun pada tanggal 12 Des 2023
Dear Ida,Thank you very much for your kind review.It is an honor to learn that you had a fantastic experience at The Ritz-Carlton, Hong Kong. We greatly appreciate your feedback, as it inspires us to maintain our high standards of service and create extraordinary experiences for all of our guests. At The Ritz-Carlton, Hong Kong, our Ladies & Gentlemen always go the extra mile to create Ritz-Carlton guests for life by delivering only the highest standards of service to each and every guest. We look forward to welcoming you back for another stay with us. Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
Tanggapan dari Anas Bencheqroun pada tanggal 12 Des 2023
Dear guest, Thank you very much for your generous review.It is my great pleasure to learn that you had an amazing experience at The Ritz-Carlton, Hong Kong. Our Ladies and Gentlemen adore any opportunity we have to make your stay memorable and we strive to exceed your expectations on your next visit.We look forward to welcoming you back again soon.Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
10/10 Sangat Bagus
Irina
18 Nov 2023
Disukai: Kebersihan
Irina
Menginap 5 malam pada bulan November 2023
Tanggapan dari Anas Bencheqroun pada tanggal 20 Nov 2023
Dear Irina,Thank you very much for your excellent review. I am very happy to hear that you had an amazing stay with us at The Ritz-Carlton, Hong Kong! We greatly appreciate your feedback, as it inspires us to maintain our high standards of service and create extraordinary experiences for all of our guests. At The Ritz-Carlton, Hong Kong, we always strive for excellence and deliver the highest standards of service to our valuable guests.We look forward to serving you again!Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
10/10 Sangat Bagus
Terrie
Bepergian bersama keluarga
11 Nov 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ritz Carlton is in a very convenient location for taking speed train from Hong Kong to China. Speed Rail station is attached to ICC building where Ritz Carlton s located.
Terrie
Menginap 4 malam pada bulan November 2023
Tanggapan dari Anas Bencheqroun pada tanggal 14 Nov 2023
Dear Terrie, Thank you very much for your generous review.It is our greatest pleasure to learn that you had an amazing stay at The Ritz-Carlton, Hong Kong. Our Ladies and Gentlemen adore any opportunity we have to make your stay memorable and we strive to exceed your expectations on your next visit.We look forward to welcoming you back again soon.Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
2/10 Sangat Buruk
Hui Chin
9 Nov 2023
Hui Chin
Menginap 1 malam pada bulan November 2023
Tanggapan dari Anas Bencheqroun pada tanggal 14 Nov 2023
Dear Hui Chin, Thank you very much for your review.We are very sorry to learn that your visit was not 5-star worthy. Please be assured our Ladies and Gentlemen will continuously improve to deliver the highest standards of personal service and facilities to our esteemed guests. We hope to have the pleasure of welcoming you back soon to regain your trust in The Ritz-Carlton, Hong Kong.Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
10/10 Sangat Bagus
Jose
Bepergian bersama keluarga
5 Nov 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A must while visiting Hong Kong!
Jose
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Anas Bencheqroun pada tanggal 6 Nov 2023
Dear Jose, Thank you very much for your excellent review. I am very happy to hear that you had an amazing stay with us at The Ritz-Carlton, Hong Kong! We greatly appreciate your feedback, as it inspires us to maintain our high standards of service and create extraordinary experiences for all of our guests. At The Ritz-Carlton, Hong Kong, we always strive for excellence and deliver the highest standards of service to our valuable guests.We look forward to serving you again on your next trip to Hong Kong!Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
10/10 Sangat Bagus
RAYMOND JIA HAO, Brooklyn
28 Okt 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Most are good
RAYMOND JIA HAO
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Anas Bencheqroun pada tanggal 30 Okt 2023
Dear RAYMOND JIA HAO, Thank you very much for your generous review.It is my greatest pleasure to learn that you had a satisfying experience at The Ritz-Carlton, Hong Kong. Our Ladies and Gentlemen adore any opportunity we have to make your stay memorable and we strive to exceed your expectations on your next visit.We look forward to welcoming you back again soon.Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
Tanggapan dari Anas Bencheqroun pada tanggal 24 Okt 2023
Dear suyeol, Thank you very much for your kind review.I am very glad to learn that you had a wonderful experience at The Ritz-Carlton, Hong Kong. At The Ritz-Carlton, Hong Kong, we always strive for excellence and deliver the highest standards of service to our valuable guests.We look forward to welcoming you back again soon.Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
My wife and I had the best Hotel experience ever. We were overwhelmed with hospitality. Every employee maintained the same level of excellent customer service.
Darryl
Menginap 3 malam pada bulan September 2023
Tanggapan dari Anas Bencheqroun pada tanggal 3 Okt 2023
Dear Darryl, Thank you very much for your excellent review. I am so happy to hear that you and your wife had an amazing stay with us at The Ritz-Carlton, Hong Kong! We are so glad to know that you were treated with the warmest hospitality by our Ladies and Gentlemen. We greatly appreciate your feedback, as it inspires us to maintain our high standards of service and create extraordinary experiences for all of our guests. At The Ritz-Carlton, Hong Kong, we always go the extra mile to create Ritz-Carlton guests for life by delivering only the highest standards of service to each and every guest. We hope to have the pleasure of welcoming you back soon!Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
10/10 Sangat Bagus
JOÃO
22 Sep 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
JOÃO
Menginap 2 malam pada bulan September 2023
Tanggapan dari Anas Bencheqroun pada tanggal 25 Sep 2023
Dear JOÃO, Thank you very much for your generous review.It is my great pleasure to learn that you had an amazing experience at The Ritz-Carlton, Hong Kong. Our Ladies and Gentlemen adore any opportunity we have to make your stay memorable and we strive to exceed your expectations on your next visit.We look forward to welcoming you back again soon.Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
Tanggapan dari Anas Bencheqroun pada tanggal 3 Okt 2023
Dear guest, Thank you very much for your generous review.I am glad to learn that you had an amazing experience at The Ritz-Carlton, Hong Kong. Our Ladies and Gentlemen adore any opportunity we have to make your stay memorable and we strive to exceed your expectations on your next visit.We look forward to welcoming you back again soon.Yours Sincerely, Anas Bencheqroun Acting General Hotel Manager The Ritz-Carlton, Hong Kong
8/10 Bagus
Zhanjie
3 Agu 2023
Disukai: Kebersihan, staf & layanan
整體可以
Zhanjie
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Pierre Perusset pada tanggal 10 Agu 2023
Dear Zhangjie, Thank you very much for your review.I am glad to learn that you had a satisfying experience at The Ritz-Carlton, Hong Kong. Our Ladies and Gentlemen adore any opportunity we have to make your stay memorable, and we strive to exceed your expectations on your next visit.We look forward to welcoming you back again soon.Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong
Wunderschöner Aufenthalt - wurde sogar überrascht mit Geburtstagswünschen (chinesischer Geburtstag). Ein toller Aufenthalt, bester Service, grösste Zuvorkommenheit.
Walter Hans
Menginap 4 malam pada bulan Mei 2023
10/10 Sangat Bagus
Patrick, Edinburgh
2 Mei 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A truly wonderful hotel with the most attentive and considerate staff (a special shout out to Lincoln for the upgrade).
Views are breathtaking and the hotel is spotless.
The bar and restaurant is great plus ozone was excellent too.
This is truly a step beyond any hotel I’ve stayed in.
Highly recommended.