We landed at Railay Beach which is at the west shore. The Viewpoint Resort is at the east shore. We had to walk with our bags for about one km across the island to get to the Viewpoint. It was very hot and humid and the path across the island goes thru some areas that smell like sewer. When we got to the east side it was low tide. There is no beach in the area where the Viewpoint is, just mangroves. I expected the resort to be on a beach and it is not. It has an OK pool. WiFi only in the area close to the reception, not in the bungalows. To go to a beach it is a 15 - 20 minutes walk. My friend and I had different rooms. Hers was very basic, more like for backpackers. Mine was a double room, better than hers but still very basic. I think there was only one towel in my room. You need to ask for towels at the reception when going to the pool or a beach. There is no safe in the rooms, only at the reception, and it is only available for limited time during the day.
After a very disappointing first impression, we headed to the west shore and found vacancies at the Village, which is a much better resort. We tried to cancel our reservation at the Viewpoint but they refused and still charged me for the three nights I have reserved. Anyway, I took it as a sunk cost and moved to the Village and had a great time there.