Dear Oemar, thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. Please kindly allow us to clarify that our children's swimming pool is now reopened following maintenance works. We look forward to welcoming you back to stay soon. Best regards.

Good Day Tak Mei, Thank you for staying with us during your staycation in Kuala Lumpur. We appreciate the score ratings and your recent nice experiences. Please accept our sincere apology as we failed to meet your expectation due to old fashion and dated property. Thank you very much once again and we look forward to welcoming you again, please continue to stay safe. Nixon Chin/Residence Manager

Good Day Jose, Thank you for staying with us during your staycation in Kuala Lumpur. We appreciate the perfect score ratings and your recent nice experiences specially our great location near to KLCC an etc. Please accept our sincere apology for the room smell of cigarette, phones were not working either. We will share your comments to our Housekeeping Manager & Engineering Team to improve. Thank you very much once again and we look forward to welcoming you again, please continue to stay safe. Nixon Chin/Residence Manager

Good Day Muhammad, Thank you for staying with us during your staycation in Kuala Lumpur. We appreciate the good score ratings and your recent nice experiences specially our comfortable bed, high quality of amenities, location near to KLCC an etc. Please accept our sincere apology for 3rd party breakfast experience and we will share your comments to our food partner and team to improve. Thank you very much once again and we look forward to welcoming you again, please continue to stay safe. Nixon Chin/Residence Manager

Good Day Lawrence, Thank you for staying with us during your visit in Kuala Lumpur. We appreciate the great score ratings and your recent feel good experience feedback specially our team friendliness, helpfulness, great location to access KLCC, Aquarium, Night water fountain show, hop on and hop off bus station and etc. Thank you very much once again and we look forward to welcoming you again, please continue to stay safe. Nixon Chin/Residence Manager

Good Day Fayaz & Happy New Year 2024, Thank you for staying with us during the Endemic. We appreciate the perfect score and your great holidays experience feedback especially Widya whom go beyond to make a wonderful stay experience, perfect place for families trip persona and great location near to KLCC and etc. Please accept our sincere apology for the 3rd party breakfast experience and we will inform our food partner to improve. Thank you very much once again and we look forward to welcoming you again, please continue to stay safe. Nixon Chin/Residence Manager

Good Day Chee Boon & Happy New Year 2024, Thank you for staying with us during the Endemic. We appreciate the perfect score and your nice holidays experience feedback especially the quietness of the surrounding plus great location near to KLCC and etc. Thank you very much once again and we look forward to welcoming you again, please continue to stay safe. Nixon Chin/Residence Manager

Good Day David, Thank you for staying with us during the Endemic. We appreciate the score and your holidays experience feedback. Please accept our sincere apology as we failed to meet your expectation this time due to the soft bed, insects found, unknown smell and we shall inform our team to look into the matters concern. Thank you very much once again and we look forward to welcoming you again, please continue to stay safe. Nixon Chin/Residence Manager

Good Day Stephen, Thank you for staying with us during the Endemic. We appreciate the perfect score and holidays experience especially our friendliness, helpfulness, excellence gym, spacious room, cleanliness, comfortability with cozy felling, also the location near to KLCC, Pavilion mall and etc. Thank you very much once again and we look forward to welcoming you again, please continue to stay safe. Nixon Chin/Residence Manager

Good Day Khalid, Thank you for staying with us during the Endemic. We appreciate the perfect score and holidays experience especially our spacious room, cleanliness, comfortability, well maintaining room, modern furniture and designed, also the location near to KLCC, Pavilion mall and etc. Thank you very much once again and we look forward to welcoming you again, please continue to stay safe. Nixon Chin/Residence Manager

Good Day Ann, Thank you for staying with us during the Endemic. We appreciate the perfect score and holidays experience especially our accommodating team, spacious room, cleanliness, comfortability with cozy felling, also the location near to KLCC, Pavilion mall and etc. Thank you very much once again and we look forward to welcoming you again, please continue to stay safe. Nixon Chin/Residence Manager

Good Day Mark, Thank you for staying with us during the Endemic. We appreciate the score and feedback. Please accept our sincere apology for the air-cond experience and without any staff for the swimming pool area and we will share your feedback to our Engineering department to look-in the defect and also how to improve the swimming pool ambiance to allow more lively activities. Thank you very much once again and we look forward to welcoming you again, please continue to stay safe. Nixon Chin/Residence Manager

Good Day Keng Wei, Thank you for staying with us during the Endemic. We appreciate the perfert score and great holidays experience especially our cleanliness, friendliness, great location and etc. Thank you very much once again and we look forward to welcoming you again, please continue to stay safe. Nixon Chin/Residence Manager

Good Day Khalid, Thank you for staying with us during the Endemic. We appreciate the great score and great holidays experience especially our cleanliness, friendliness, great location and etc. Please accept our sincere apology as we are using water filter system from the water tap and have no longer using any bottle due to sustainability direction to save the world and help the climate. Thank you very much once again and we look forward to welcoming you again, please continue to stay safe. Nixon Chin/Residence Manager

Good Day Yong Jae, Thank you for your great scored rating. We are glad that you enjoyed overall your stay with us specially our staff and great location near to KLCC and it's very suitable for families vacation. Thank you and have a wonderful day to you. Nixon/Residence Manager

Good Day Isha, Thank you for your score and ratings. We are glad that you overall enjoyed your stay with us specially GYM, Pool, Wifi internet and great location near to KLCC and etc. Please accept our sincere apology for the airport pick-up arrangement and experience and we will share your feedback to our team to look in to this for future improvement. We look forward to welcoming you again. Thank you and have a wonderful day to you. Nixon/Residence Manager

Good Day Philip, Welcome back and thank you for always staying with us and also during the Endemic. We appreciate the perfect score and great holidays experience especially our good revamped room, condition, nice hotel, product upkeep and etc that never disappoint you. Thank you very much once again and we look forward to welcoming you again, please continue to stay safe. Nixon Chin/Residence Manager

Good Day Naoto, Thank you for staying with us during the Endemic. We appreciate the perfect score and staycation experience especially the excellent feeling you had.Thank you very much once again and we look forward to welcoming you again, please continue to stay safe. Nixon Chin/Residence Manager

Good Day Eugene, Thank you for staying with us during the Endemic. We appreciate the score and staycation experience specially our spacious room and great convenient . Thank you very much once again and we look forward to welcoming you soon, please continue to stay safe. Nixon Chin/Residence Manager

Good Day Erfanah, Thank you for staying with us during the Endemic. We appreciate the perfect score and staycation experience especially friendliness, wonder service, helpfulness, spacious room, perfect location near to KLCC and etc. Thank you very much once again and we look forward to welcoming you again, please continue to stay safe. Nixon Chin/Residence Manager

Good Day Harishpal, Thank you for staying with us during the Endemic. We appreciate the great score and staycation experience. Thank you very much once again and we look forward to welcoming you soon, please continue to stay safe. Nixon Chin/Residence Manager

Good Day Sa'at Nazlina, Thank you for staying with us during the Endemic. We appreciate the perfect score and staycation experience specially our location is very convenient and a good safe to stay-in. Thank you very much once again and we look forward to welcoming you soon, please continue to stay safe. Nixon Chin/Residence Manager

Good Day Brett, Thank you for staying with us during the Endemic. We appreciate the great score and staycation experience specially our helpful team and good nearby shopping mall for KLCC & Pavilion. Thank you very much once again and we look forward to welcoming you soon, please continue to stay safe. Nixon Chin/Residence Manager

Good Day Andreas, Thank you for staying with us during the Endemic. We appreciate the perfect score and staycation experience specially our nice residence, location and great place for long or short retreat. Thank you very much once again and we look forward to welcoming you soon, please continue to stay safe. Nixon Chin/Residence Manager

Good Day Karen, Thank you for staying with us during the Endemic. We appreciate the great score and staycation experience especially the convenient store at lobby. Thank you very much once again and we look forward to welcoming you soon, please continue to stay safe. Nixon Chin/Residence Manager

Dear Shota,Thank you for staying with Ascott Sentral Kuala Lumpur. We are looking forward to be of service to you in the near future.Warmest regards,Emma RazaliAssistant Residence Manager

Good Day Iryianti, Happy New Year 2023 and thank you for staying with us during the Endemic. We appreciate the perfect score staycation experience especially our spacious room, well equipped kitchen setup, cleanliness, comfortability, water filter system and most importantly our friendly Guest Service Team (Putri). We will share your feedback to our entire team to keep up the good jobs. Thank you very much once again and we look forward to welcoming you soon, please continue to stay safe. Nixon Chin/Residence Manager

Good Day & Happy New Year 2023 Chong Jin, Thank you for staying with us during the Endemic. We appreciate your great score staycation experience specially our cleanliness, well maintained room, location, swimming pool, GYM beside the 3rd party parking with a fee and slow for the luggage assistance on your departure. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager

Good Day Firdaus, Thank you for staying with us during the Endemic. We appreciate your perfect score staycation experience beside the wifi connectivity is not stable and we will share your feedback to our IT support to look into this. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager

Dear Md Sukardi,Thank you for staying with us and we regret that our breakfast offerings did not meet your expectations. We hope we can see you again for a better-improved experience.Warmest regards,Emma RazaliAssistant Residence Manager

Dear Ana Paola, Thank you for staying with Ascott Kuala Lumpur. We are glad to learn that you enjoyed your stay with us. Hope to see you again for a more memorable experience. Warmest regards, Emma Razali Assistant Residence Manager

Dear Mr Syed, Thank you for the high rating and we are glad to hear that you enjoyed your stay with us. Hope to see you again for another memorable experience. Warmest regards, Emma Razali Assistant Residence Manager

Dear Mr William, Thank you for the rating and we are glad to learn that you like our spacious room. Hope to see you again in the near future. Warmest regards, Emma Razali Assistant Residence Manager

Dear Mohamed Ridza, Thank you for your review. We hope to be of service to you in the near future. Warmest regards, Emma Razali Assistant Residence Manager

Dear Dato Raja Ahmad, Thank you for the high rating and we hope to see you again for another memorable experience. Warmest regards, Emma Razali Assistant Residence Manager

Dear Siew Yan, Thank you for the high rating, we valued your comment and fully understand your concern. We look forward to seeing you again for another memorable experience. Stay safe and have a wonderful day. Warmest regards, Emma Razali Assistant Residence Manager

Dear Sir/Madam, Thank you for the rating and for taking the time to review your stay experience with us. We regret to learn about the shortcomings, we will definitely provide more training to our staff for service improvement. Stay safe and have a wonderful day. Warmest regards, Emma Razali Assistant Residence Manager