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Ulasan untuk Ceria Hotel Bukit Bintang

2.5 out of 5
Ceria Hotel Bukit Bintang
270 Jalan Changkat Thambi Dollah, Kuala Lumpur

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 73 dari 300 ulasan" "
Penilaian 8 - Bagus. 147 dari 300 ulasan" "
Penilaian 6 - Cukup Baik. 63 dari 300 ulasan" "
Penilaian 4 - Buruk. 12 dari 300 ulasan" "
Penilaian 2 - Sangat Buruk. 5 dari 300 ulasan" "

8,0/10

Kebersihan

8,4/10

Staf & layanan

7,6/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location, Good services
this hotel has a good location, near the station monorail and the staff members of this hotel was very friendly and helpful, the room was nice and clean

8/10 Bagus

Herianto, Bekadi

Disukai: Kebersihan, staf & layanan
Ceria
Great place but no window

10/10 Sangat Bagus

yuliana, surabaya

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
super puas dengan keseluruhan hotel .
Awalnya saya agak takut menginap di hotel kecil ini . Namun setelah berada disana . Saua memutuskan akan kembali lagi menginap disana apabila di beri kesempatan mengunjungi malaysia lagi . Staff hotel sangay ramah dan sangat membantu , akses jalan yang sangat dekat dan mudah sekali . Sungguh pengalaman yang menyenangkan

8/10 Bagus

irfan, Jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
tempat tidur sangat nyaman dan lokasi strategis
Hotelnya strategis sekali, tepat dibelakang berjaya times square dan hanya tiga menit dari stasiun monorel imbi. Yang paling saya suka yakni tempat tidurnya sangat nyaman dan lingkungan sekitar hotel yang tenang membuat istirahat saya sangat berkualitas. Hanya hati-hati saja jika anda naik taxi dari bandara karena ada dua nama jalan yang sama dengan nama jalan hotel ini.

8/10 Bagus

ella, indonesia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Letak Hotel
Kamar hotel bersih dengan pelayanan staff yang friendly. Mudah menemukan fasilitas umum di sekitar hotel seperti restoran, pusat perbelanjaan, dan monorail.

8/10 Bagus

allan

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Street boulevard out beside street quite dirty and unkept & poor looking. Room and staff excellent & good value. Too bad no fridge option
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Mohd

Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice stay, Alhamdulilah... Next too quarantine hotel for covid-19..
Menginap 2 malam pada bulan Desember 2020

8/10 Bagus

Mark, Penang

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It is clean. Room is above average expectation. Location is convenient. Price is very affordable.
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Leah pada tanggal 23 Mar 2020
Dear Mark, Thank you so much for this wonderful review! We're thrilled to know that you've had a great time with us. Your comfort and satisfaction are important to us, and we're proud that we're able to provide these to you. With ZEN, you can be sure to get the best value for money accommodation. We can't wait to welcome you back! Best Regards, Leah

8/10 Bagus

Mui tze

Menginap 1 malam pada bulan Januari 2020

8/10 Bagus

Jason

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good for people with no knee problem
We were greeted by friendly staff and check-in was quick. Our room was 212 (Third Floor) so the music from next door club at night was subtle. Room was spacious and clean. TV only have local channels and advertising media. Internet was fast and stable. There is an power outlet below the TV that allow many countries's standard to be plugged into. Cold and hot water dispenser are available at each floor. Hotel has no elevator, but they have young staff helping to carry heavy lugguage to guest room. Although hotel is located near Times Square (KL MonoRail), there is a steep slope to climb, and there is no proper pavement from top of that steep slope down to the other side where hotel is. Tourists with trolley luggage will have hard time pulling through unless on the road. There is no proper pavement from LRT Hang Tuah too as there is construction going on. Temporary pavement is very rugged, not suitable for heavy trolley luggage.
Hotel Building
Hotel Front Door
Lobby next to Reception Desk
Room - King Size Bed
Menginap 2 malam pada bulan Januari 2020

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
部屋は広く清潔。
ただエレベーターがなく、階段のみだったのが残念。コンセントがベッドサイドにない。
Menginap 1 malam pada bulan Januari 2020

8/10 Bagus

Larry

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good Service
Wonderful stay
Menginap 1 malam pada bulan Desember 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2018

8/10 Bagus

Andrew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2019

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan
Basic hotel
I would say this hotel is very basic. The rooms don't have windows but we only stayed for 2 nights and was out all the time so it was fine by us. However, they checked us in on the first room by the lobby so we don't have much privacy when we opened our door. There's free water dispenser by the lobby which was nice and service was good. We had to wait for the housekeeper to come in later when we ran out of toilet paper and facial paper as they don't leave extra in the room. For its price, you get great value with this hotel.
Menginap 2 malam pada bulan September 2019

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan September 2019

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
For this budget they had everything that’s needed in a room. A bottle of water wasn’t provided that everyone else does more or less but that’s not a big deal. Very pleasant front desk staff.
Menginap 1 malam pada bulan Agustus 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ceria makes you ceria
Outstanding as always for a budget hotel
Menginap 2 malam pada bulan Juli 2019

8/10 Bagus

Jiho

Bepergian dalam rombongan
Disukai: Fasilitas
Great location just adjacent to Times Square, room while new could do with some proper maintenance - ceiling in shower area mouldy while bedroom floor is grimey. Sheets somewhat spotty with stains.
Menginap 1 malam pada bulan April 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location
Hotel is good, for the price paid.
Menginap 1 malam pada bulan April 2019

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
アメニティ関係はバスタオル、シャンプー、ボディーソープ、ドライヤーのみ。廊下にウォーターサーバーがあります。
Menginap 4 malam pada bulan April 2019

8/10 Bagus

Traveler terverifikasi

Menginap 4 malam pada bulan April 2019

6/10 Cukup Baik

Traveler terverifikasi

Menginap 1 malam pada bulan Maret 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean! and more then worth the value
Menginap 1 malam pada bulan Maret 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2019

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2019

10/10 Sangat Bagus

R

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Close to Imbi Station. Cheerful Staff!
I stayed here for 3 nights from 18th December. I was offered the new "wing" in the next building which is in the midst of renovations - dust, uncarpetted lobby, wires dangling, workers - which I accepted as I found the room was bigger, likewise for the toilet! Lots of ceiling light in the windowless room. Set your alarm clock if you need sunlight to tell if its morning as you wont know when you sleep in a windowless room! The body wash/shampoo smells good. Though there should be a bottle near the sink as well as one has to go to the shower area to get some soap. There isn't a kettle - but a thermos(that looks like a kettle because there is no plug in it) - fill it with your hot / cold water from the dispenser located outside the room. The staff - every single one that I came across with - was very helpful and friendly. Would I stay here again when Im in Kuala Lumpur ? Definately I would!
Menginap 1 malam pada bulan Desember 2018

10/10 Sangat Bagus

R

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Behind Bejaya TimesSquare. Friendly Staff. NewWing
I stayed here for 3 nights from 18th December. I was offered the new "wing" in the next building which is in the midst of renovations - dust, uncarpetted lobby, wires dangling, workers - which I accepted as I found the room was bigger, likewise for the toilet! Lots of ceiling light in the windowless room. Set your alarm clock if you need sunlight to tell if its morning as you wont know when you sleep in a windowless room! The body wash/shampoo smells good. Though there should be a bottle near the sink as well as one has to go to the shower area to get some soap. There isn't a kettle - but a thermos(that looks like a kettle because there is no plug in it) - fill it with your hot / cold water from the dispenser located outside the room. The staff - every single one that I came across with - was very helpful and friendly. Would I stay here again when Im in Kuala Lumpur ? Definately I would!
Menginap 2 malam pada bulan Desember 2018

10/10 Sangat Bagus

Wayne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good budget hotel with good basis facilities, very well located near Times square. Good for the price
Menginap 1 malam pada bulan November 2018

6/10 Cukup Baik

Traveler terverifikasi

Menginap 2 malam pada bulan November 2018

6/10 Cukup Baik

Courtney

Disukai: Staf & layanan
Not as I expected
For a low budget hotel, the reviews on this place were fairly good which is what made me book. Luckily we were only here for one night before leaving KL. Pros of this place is that it’s really close to Berjaya Times Square. Downsides include the room being on the second floor and there wasn't a lift so we had to get our luggage up six flights of stairs - painful! We found a lizard in our room and when we went to get him out our room he ran under the bed so I felt very uncomfortable for the rest of the stay, including trying to sleep. A few marks on the bed sheets and pillows. Corridor smelt outside our room but luckily not in our room. I think it’s a smoke free hotel but we did see a guest vaping. Also, what no one has mentioned in reviews before is that this place is right by a nightclub, and you can hear music and feel the bass when led in bed till the early hours.
Menginap 1 malam pada bulan November 2018

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2018

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
그냥 그렇습니다
창문이 없어서 답답합니다... 그랩타고 가면 금방이긴하지만 번화가랑은 거리가 있구요. 주변에 화교들이 많던데 캣콜링 오졌습니다. 싼값이 잘 머물렀지만... 몇만원 더 주고 좋은 곳에 머물걸 그랬어요.편의시설도 부족했구요.
Menginap 3 malam pada bulan Agustus 2018

10/10 Sangat Bagus

Hossam, Best location

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Best hotel ever Just need to mention that the disco or bar next door to the hotel is really crowded at night.
Menginap 5 malam pada bulan September 2018
Tanggapan dari . pada tanggal 25 Okt 2018
tq

8/10 Bagus

Boubaker

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Bon hôtel de passage
L'hotel est propre et très bien situé, à 5 min à pied du centre commercial Berjaya Time Square, pas loin de Bukit Bintang. Le personnel est aimable et à votre écoute. Petit point noir, l'insonorisation des chambres doit être amélioré. Si vous êtes de passage rapide à KL, cet hôtel fera l'affaire.
Menginap 1 malam pada bulan Agustus 2018
Tanggapan dari front office pada tanggal 26 Okt 2018
tq

2/10 Sangat Buruk

Tan

bad. cannot sleep for 3 nights as other hotel guests keep slamming the door at 2am-3am. Its probably 2 groups of friends in different rooms and they keep going to the next room. very frequent opening and closing the door like every 10mins mins interval. reception did not help on this case.
Menginap 3 malam pada bulan September 2018
Tanggapan dari Ceria Hotel pada tanggal 15 Sep 2018
Dear Tan, Thank you for taking the time to review your stay. We are very sorry to know that you did not have a pleasant stay with us. Please be assured that this has been raised to the management and training to keep the hotel envirponment peaceful has been done, to ensure all guest have a great experience. We hope to see you again. Best regards, Ceria Hotel

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Phone reception was poor, room was dusty, very annoying by the guests noise, wall sound proof very poor
Menginap 1 malam pada bulan September 2018
Tanggapan dari Ceria Hotel pada tanggal 15 Sep 2018
Dear Guest, Thank you for taking the time to review your stay. We are very sorry for the inconvenience occurred during the stay, especially with the phone reception and the cleanliness standard. We have noted down your feedback for our improvement. We hope to see you again. Best regards, Ceria Hotel

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2018
Tanggapan dari Ceria Hotel pada tanggal 15 Sep 2018
Dear Guest, Thank you for staying at Ceria Hotel! We are happy to know that you had a great stay overall. We appreciate the rating you have given to us. We hope to see you again! Best regards, Ceria Hotel

8/10 Bagus

Alan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2018
Tanggapan dari Ceria Hotel pada tanggal 15 Sep 2018
Dear Alan, Thank you for choosing to stay at Ceria Hotel! It is certainly our pleasure to have you as our guest! We appreciate the rating you have given to us. We hope to welcome you back and provide you with better stay! Best regards, Ceria Hotel

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2018
Tanggapan dari Ceria Hotel pada tanggal 15 Sep 2018
Dear Guest, Thank you for giving us the rating! We hope you had a great stay at Ceria Hotel. We look forward to see you again whenever you visit Kuala Lumpur. Thank you! Best regards, Ceria Hotel

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan
Menginap 1 malam pada bulan Agustus 2018
Tanggapan dari Ceria Hotel pada tanggal 15 Sep 2018
Dear Guest, Thank you for taking the time to rate your stay experience with us. We hope you had a pleasant stay at Ceria Hotel. We hope to see you again and welcome you back when you visit Bukit Bintang. Thank you! Best regards, Ceria Hotel

10/10 Sangat Bagus

Eric

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel in Bukit Bintang
This hotel offers clean, comfortable and modern rooms with an interesting design for a very reasonable price. The staff is truly welcoming and friendly. Location is fine, at walking distance of Berjaya Time Square, the KL Monorail Low Yat Plaza and Jalan Alor Food Street. Recommended.
Menginap 3 malam pada bulan Juli 2018
Tanggapan dari Ceria Hotel pada tanggal 15 Sep 2018
Dear Eric, Thank you for the perfect score! We are very happy to know that you had a great stay! We work continuously to ensure our guest could have a comfortable stay with us. We hope to see you again! Best regards, Ceria Hotel

8/10 Bagus

Flagora, Tokyo

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
いつも帰りが深夜になっていたが必ずスタッフがいてにこやかに対応してくれた。あとタクシーの使い方の良いアドバイスもくれたりして助かりました。
Menginap 3 malam pada bulan Agustus 2018

10/10 Sangat Bagus

Yang

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2018
Tanggapan dari ZEN Rooms pada tanggal 15 Sep 2018
Dear Yang, Thank you for the perfect score! As the top rated budget hotel franchise in Asia, we work hard to provide the best value-for-money stays and a pleasant experience. We look forward to see you again. Best regards, ZEN Rooms.

10/10 Sangat Bagus

Yang

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2018
Tanggapan dari ZEN Rooms pada tanggal 15 Sep 2018
Dear Yang, Thank you for staying with us. Obsession with providing an outstanding customer experience at the lowest prices is what sets ZEN apart from most budget hotels. With ZEN, you can be sure to get the best value for money accommodation. We hope to see you again. Best regards, ZEN Rooms

8/10 Bagus

Alan

Disukai: Staf & layanan
Bath soap
Throw away the shower liquid dispenser . It is hopeless can't get any out. Better to give us bars of soap.
Menginap 5 malam pada bulan Juli 2018
Tanggapan dari ZEN Rooms pada tanggal 15 Sep 2018
Dear Alan, Thank you for taking the time to review your stay. We appreciate your comment about the soap dispenser. Please be assured that we have noted down your feedback and we work on refilling the soap on time so that future guest could use it during the stay. We are very sorry for the inconvenience it has caused you. We hope to see you again and provide you with better stay. Best regards, ZEN Rooms

6/10 Cukup Baik

Walter, Kuala Lumpur

Tidak Disukai: Kebersihan
Management do not cares enough
No lifts. Put us on top floors, Rooms cleaning very late, linen no change, room space very small, do not maintain the property well ect
Menginap 2 malam pada bulan Juni 2018
Tanggapan dari Ceria Hotel pada tanggal 20 Sep 2018
Dear Walter, Thank you for the feedback! We are very sorry to hear that the service provided did not make you felt welcomed. Please be assured that we have noted down your feedback for our improvement! We hope to see you again and provide you with better stay. Best regards, Bella - Ceria Hotel

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2018
Tanggapan dari Ceria Hotel pada tanggal 20 Sep 2018
Dear Guest, Thank you so much for taking the time to review your stay! We are happy to receive 4/5 rating for your stay. Please be assured we will work harder to ensure guest can have a great stay with us. We look forward to welcome you back! Best regards, Bella - Ceria Hotel