Kamar (Super Deluxe Family) | Brankas, meja kerja, setrika/meja setrika, dan Wi-Fi gratis
Cek ketersediaan

Ulasan untuk Hotel 99 - SS2

2.5 out of 5
Hotel 99 - SS2
13G, Jalan SS2/64, Petaling Jaya, Selangor

Ulasan

6,6
Penilaian 10 - Sangat Bagus. 6 dari 37 ulasan" "
Penilaian 8 - Bagus. 8 dari 37 ulasan" "
Penilaian 6 - Cukup Baik. 13 dari 37 ulasan" "
Penilaian 4 - Buruk. 9 dari 37 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 37 ulasan" "

6,4/10

Kebersihan

6,8/10

Staf & layanan

7,2/10

Fasilitas

6,4/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Dolly

Tidak Disukai: Kebersihan, staf & layanan
Menginap 3 malam pada bulan Juli 2023

6/10 Cukup Baik

KOH SING

Menginap 1 malam pada bulan Februari 2022

10/10 Sangat Bagus

DING RUI

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2021

8/10 Bagus

Tasman

Traveler bisnis
Disukai: Staf & layanan
So far so good just i can hear the voice from next door when i get sleeping
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Hotel 99 pada tanggal 15 Feb 2020
Dear guest, we look forward to welcoming you again and serve you better. Thank you

4/10 Buruk

Lauren

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan
Not as nice as pics made out
The photos definitely caught the best side for this hotel - in reality, the rooms felt a lot smaller and darker and they weren't sparkling clean, with ants in the bathroom. Wifi wasn't great (only an issue as I was travelling on business) and there was a kettle but no teabags / anything to make a drink with when arriving late at night. It certainly wasn't the worst hotel I've stayed in and it did the job of a place to stay near where I was working, but I was definitely disappointed on arrival and wouldn't stay again.
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Hotel 99 pada tanggal 12 Feb 2020
Dear guest, thanks for taking the time to write a review. We will work hard to improve our service and facilities. We look forward to welcoming you again in the future. Thank you

8/10 Bagus

Janet

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari Hotel 99 pada tanggal 21 Des 2019
Dear Janet. Thank you for your positive feedback. We will work hard to improve our services. Look forward to welcoming you and serve you better. Thank you

4/10 Buruk

YinKwong

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Late or no housekeeping. Wifi at night speed very slow. TV snowish
Menginap 3 malam pada bulan Juli 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2019

6/10 Cukup Baik

Traveler terverifikasi

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti
Clean n near
Menginap 2 malam pada bulan Juni 2019
Tanggapan dari Hotel 99 pada tanggal 29 Jun 2019
Thank you for choosing Hotel 99. We are delighted to know that you are satisfied with us and thank you for the wonderful rating.

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari Hotel 99 pada tanggal 18 Jun 2019
Dear Anonymous, Thank you for choosing Hotel 99. We are deeply alarmed by the low rating given but we apologize for not meeting your expectations. Please express your dissatisfaction with us so we may improve our services so we may serve you better.

10/10 Sangat Bagus

abdul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 7 malam pada bulan Maret 2019

8/10 Bagus

Steve

Disukai: Staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan Maret 2019

6/10 Cukup Baik

Man

Bepergian bersama keluarga
Disukai: Kebersihan
This is not a standard hotel as expected， this is a guest house or a boutique hotel instead。 The room and corridor in this place is clean and tidy，the bed is comfortable，staff are ok for me，friendly with smile，but the toilet roll is fitted into the wrong place，it's under the rainfall shower，each time after the shower the toilet paper got malted !!
Menginap 1 malam pada bulan Maret 2019

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Fasilitas
Menginap 1 malam pada bulan Maret 2019

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
地點方便但是裏面的設備有些舊，例如冷氣會發出廣廣聲，還有沐浴的熱水不夠熱，還有有時會聞到食煙味。但有lift 非常好
Menginap 1 malam pada bulan Januari 2019
Tanggapan dari Hotel 99 pada tanggal 29 Jan 2019
谢谢你和我们一起住。我们想感谢你分享你的经验。我们会尽力做得更好，所以我们希望能再次见到你，谢谢。

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Agustus 2017
Tanggapan dari Hotel 99 pada tanggal 14 Jan 2019
Dear Anonymous, thank you for choosing Hotel 99. We are delighted to know that you enjoyed your stay with us and thank you for giving us such a wonderful review and rating. We look forward to welcome you again, and serve you better.

10/10 Sangat Bagus

Choon Yong

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Location was good
Menginap 2 malam pada bulan Desember 2018
Tanggapan dari Hotel 99 pada tanggal 27 Des 2018
Dear Choon Yong, thank you for choosing Hotel 99. We are delighted to know that you enjoyed your stay with us and thank you for giving us such a wonderful review and rating. We look forward to welcome you again, and serve you better.

8/10 Bagus

LEONG

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good convenience.
Good location and easy to find.
Menginap 1 malam pada bulan November 2018
Tanggapan dari Hotel 99 pada tanggal 27 Des 2018
Dear Leong, thank you for choosing Hotel 99. We are delighted to know that you enjoyed your stay with us and thank you for giving us such a wonderful review and rating. We look forward to welcome you again, and serve you better.

4/10 Buruk

peri, Hong Kong

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
This is inn, not a hotel
Do not expect anything. This is an inn but at least you have air conditioner, private shower.
Menginap 1 malam pada bulan Oktober 2018
Tanggapan dari Hotel 99 pada tanggal 25 Okt 2018
Dear peri. thank you for choosing Hotel 99. We sincerely apologise that we were unable to meet your expectations but thank you for sharing your thoughts with us. We will do our best to fix the matter and improve our services. We look forward to welcome you again, and serve you better.

8/10 Bagus

DC

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
excellent place to stay
except aircond only blow airs...other than this one eveyrthing is good!
Menginap 1 malam pada bulan September 2018
Tanggapan dari Hotel 99 pada tanggal 8 Okt 2018
Dear DC, thank you for choosing Hotel 99. We sincerely apologise that we were unable to meet your expectations but thank you for sharing your thoughts with us. We will do our best to fix the matter and improve our services. We look forward to welcome you again, and serve you better.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Booking thru an app was not registered in the hotel. This was rectified during check in. Luckily there were rooms available.
Menginap 2 malam pada bulan September 2018
Tanggapan dari Hotel99 pada tanggal 8 Okt 2018
Dear Anonymous, thank you for choosing Hotel 99. We sincerely apologise for the slight inconvenience during the check-in process but thank you for sharing your thoughts with us. We look forward to welcome you again, and serve you better.

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
No drinking water provided. Stained and torned bath towel
Menginap 1 malam pada bulan Agustus 2018
Tanggapan dari Hotel 99 pada tanggal 8 Sep 2018
Dear Anonymous, thank you for choosing Hotel 99. We sincerely apologise that we were unable to meet your expectations but thank you for sharing your thoughts with us. We will do our best to fix the matter and improve our services. We look forward to welcome you again, and serve you better.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Nice hotel compare to others in this area. But room without window is not comfortable.
Menginap 3 malam pada bulan Juli 2018
Tanggapan dari Hotel 99 pada tanggal 23 Jul 2018
Dear Anonymous, thank you for staying with us. We are delighted to know that you feel that way about us. Perhaps you'd like to try staying in our rooms with windows next time? We'd be more than happy to welcome you to do so. We look forward to serving you again, and serving you better. :)

4/10 Buruk

Gina, Sg

Tidak Disukai: Kondisi & fasilitas properti
On the day we reach, no water supply and was not inform during check in. Only realise when I wanted to have a shower. Room paid for the same amount and this time we get a smaller room. We only two ppl staying. But due to comfort we book a triple room. But disappointed.
Menginap 2 malam pada bulan Juli 2018
Tanggapan dari Hotel 99 pada tanggal 20 Jul 2018
Dear Gina, thank you for staying with us. We apologize for the poor communication but we hope you understand the whole area has been affected by the water disruption. We will do our best to improve our services because we look forward to serving you again, and serving you better.

6/10 Cukup Baik

Stanley, Malaysia

Tidak Disukai: Kebersihan
You get what you pay
Reception staff not friendly. Room got cockroach.
Menginap 1 malam pada bulan Juni 2018
Tanggapan dari Hotel 99 pada tanggal 2 Jul 2018
Dear Stanley, thank you for staying with us. We are thankful for your reasonable rating despite our reception staff not friendly. We apologize for being unable to meet your expectations but we will do our best to improve our services. We look forward to serving you again, and serving you better. :)

8/10 Bagus

CHIN AUN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2018
Tanggapan dari Hotel 99 pada tanggal 4 Jun 2018
Dear CHIN AUN,Thank you for staying with us! We look forward to serving you again, and serving you better. :)

4/10 Buruk

yuen, jb malaysia

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel room
The first room they give me the air con is not working, and there is a few corcoh in the bath room, when ask to check the air com and ask to change the room , the front office seen like not very happy for this.
Menginap 1 malam pada bulan Mei 2018
Tanggapan dari Hotel 99 pada tanggal 4 Jun 2018
Dear yuen, Thank you for staying with us! We are sorry that you had an unpleasant experience during your stay with us. We will investigate the matter immediately. We look forward to serving you again, and serving you better.

6/10 Cukup Baik

jessica

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
i prefer if 2 person but also 2 single bed.
room 9307 middle of the night something biting me at the back.please see to this matter seriuosly.
Menginap 2 malam pada bulan April 2018
Tanggapan dari Hotel 99 pada tanggal 11 Apr 2018
Dear Jessica, Thank you for staying with us!! We are so sorry for the unpleasant experience during your stay with us but thank you for highlighting the issue with us. We have informed the management and investigate it immediately. We hope to serve you again, and serve you better!

8/10 Bagus

MOHD AIDIL

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tanggapan dari Hotel 99 pada tanggal 9 Apr 2018
Dear Mohd Aidil, Thank you for staying with us! We are delighted that you enjoyed your stay with us and we would like to thank you for giving us such a wonderful review! We look forward to serving you again, and serving you better!

8/10 Bagus

roslin, kedah

Disukai: Kebersihan, staf & layanan
Good
Center in town and easy to go to nearest attractive place likes the damansara ikea, the curve and many more even education or medical centre,for instance, ummc and umsc
Menginap 2 malam pada bulan Januari 2018

6/10 Cukup Baik

Angel, Malaysia

Tidak Disukai: Kebersihan, kenyamanan kamar
how can like that？
The most basic towels are not？whats wrong ？？？？？？？？？？？？
Menginap 1 malam pada bulan Januari 2018

4/10 Buruk

Linh

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Service no good.
No goood service
Menginap 2 malam pada bulan November 2017
HI THIS IS HOTEL 99 SUPERVISOR,MY NAME IS CHLOE..CAN I KNOW WHAT HAPPENED???

6/10 Cukup Baik

Peter, London

Tidak Disukai: Kenyamanan kamar
Adequate
Good location. Clean but small room. Bonus is a lift for a budget hotel in the SS2 area.Area is full of shops and restaurants including hawker stalls.
Menginap 5 malam pada bulan Oktober 2017

4/10 Buruk

Yong Heng

Disukai: Kenyamanan kamar
Tidak Disukai: Staf & layanan
Complaint about SS2 HOTEL 99
We arrived at SS2 hotel 99 around 2:30 to 3am on 28th of September. We told the receptionist our booking name and she told us there was no such record. She then ask for our booking/reference number in an unpleasant manner. We further confirmed we use a Hotels app to make the booking while she kept saying she could not find our record (we have already paid the money in advance). After around 10 mins of searching and checking, she found our record and showed us the face of being annoyed. When I pardon for her English she looked at me in a despise way and repeated with an angry voice. I truly believe no customer at no point should be treated like this. With all due respect, the problem was not about any time spent or money paid, the attitude problem is what we would like to address. As one of the most famous metropolitan countries in the world, Malaysia has always been the place of well-known manner and service quality, until this incident which made my good friend from Hong Kong the worst experience in his life Last but not least, I truly hope this genuine complaint would be a formal and effective channel to the hotel as we all have the same goal: To make hotel 99 better. I am looking forward to your response and an immediate action by the hotel management is expected to be taken.
Menginap 1 malam pada bulan September 2017

4/10 Buruk

Anselm, Malaysia

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Heavy Moisture
Bad experience ever. The room is heavy with moisture and they didn't even change their bath towels after the previous hotel guest checked out as their staff just wrapped the dirty bath towels and provide to the next customer. And also they didn't even change their pillow cover sheets until I can smell the bad smells. I will definitely not to visit this hotel again.
Menginap 1 malam pada bulan September 2017

6/10 Cukup Baik

Yat Wai, Singapore

Tidak Disukai: Kebersihan, kenyamanan kamar
Room has no window.
Could have been better. Overall it is still OK. Should have allocated a room with window.
Menginap 3 malam pada bulan Juli 2017

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
So far everything is ok with the price,aircond nice very cool..outside also nice,not difficult to find food for halal and non halal food,easy to get uber,grab and taxi..also have bank..but i think need to check roof because sometimes i hear some voice like mice at roof sorry to comment about that..