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"We had booked two nights with MO Club access to break the journey back to London after a nature tour of Borneo. Unfortunately, my wife had picked up an E. coli infection in Borneo. On arrival at the hotel the Concierge staff immediately helped us to an excellent local hospital where she had to be admitted for several days, but recovered well. The MO Club team were wonderful and extended our booking and did everything possible to make it easy. We could not thank them enough. In the end the two night stay stretched into more than a week and we were grateful to the MO for making a horrible experience much easier than it might have been. We had stayed there on the outbound leg and once again found it comfortable, with superb facilities, the MO Club was a huge bonus in the circumstances and all the staff were friendly and helpful. We couldn’t be more thankful. "

"Clean room, good restaurants, just lacks a nice sports bar. "

"A wonderful stay at the hotel"

"Family friendly Location is best"

"Wonderful "

"I am very happy to stay JW Marriott Kulalumpur. Last 2 time I was stayed at Westin kula lumpur but their service was not up to the mark. Then one of my friend suggest me to stay here. Their service is very remarkable. Specially a Bangladeshi employee ( Md Sohel) is working in room service, his service is very prompt and very helpful also reliable. I really enjoyed my holiday to staying JW Marriot kulalumpur. "

"Amazing service, staff were so lovely and made our stay so special. Great food and gorgeous place. Spa is fantastic and gym is really good "

"Stay for wedding. Room clean except no attention was given to the cups for hot drink. Dirty. Had to complain. "