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Ulasan untuk Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

5 out of 5
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree
170 Jalan Bukit Bintang, Kuala Lumpur

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 340 dari 520 ulasan" "
Penilaian 8 - Bagus. 139 dari 520 ulasan" "
Penilaian 6 - Cukup Baik. 28 dari 520 ulasan" "
Penilaian 4 - Buruk. 10 dari 520 ulasan" "
Penilaian 2 - Sangat Buruk. 3 dari 520 ulasan" "

9,2/10

Kebersihan

9,2/10

Staf & layanan

9,2/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Frank

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is a fabulous hotel situated right in the middle of the shopping hub. It ticks all the boxes, will defiantly stay again.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Lorraine

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A great stay in KL. Don’t miss the breakfast buffet.
Menginap 4 malam pada bulan April 2024

10/10 Sangat Bagus

Lip leong

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
好
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Robert

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Top hotel met centrale ligging.
Menginap 4 malam pada bulan Maret 2024

10/10 Sangat Bagus

Hong Djie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
New beautiful modern hotel with nice room. Good amenities. Direct walking inside to the pavilion mall, food court, restaurants. Good price quality.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Rudy Oretti - General Manager pada tanggal 20 Mar 2024
Dear Hong Djie,We are delighted to learn that you had a pleasant stay with Pavilion Hotel Kuala Lumpur. Thank you again for leaving your review on Expedia and we certainly hope to welcome you, again in the future.Best regards,Rudy OrettiGeneral Manager

10/10 Sangat Bagus

hidenobu

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
シャワーの水圧が弱いかなぁ。
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Rudy Oretti - General Manager pada tanggal 11 Mar 2024
Dear hidenobu, Thank you for staying with us at Pavilion Hotel Kuala Lumpur and we look forward to welcoming you back to our hotel in the near future.Best Regards,Rudy Oretti General Manager

10/10 Sangat Bagus

Yun Cheung Peter

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
convenience
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Rudy Oretti - General Manager pada tanggal 11 Mar 2024
Dear Yun Cheung Peter, Thank you for staying with us at Pavilion Hotel Kuala Lumpur and we look forward to welcoming you back to our hotel in the near future.Best Regards,Rudy Oretti General Manager

10/10 Sangat Bagus

Ian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were very attentive and friendly nothing was too much. The hotel cleanliness and lay out excellent. Right in the middle of the golden triangle. Certainly coming back. I have stayed in probably 100 hotels over the years as an international business man, this is definitely one of the best hotels I have stayed at, can’t recommend it highly enough. FABULOUS
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Rudy Oretti - General Manager pada tanggal 26 Feb 2024
Dear Ian,We are delighted to learn that you had a pleasant stay at Pavilion Hotel Kuala Lumpur. Thank you again for leaving your review on Expedia and we certainly hope to welcome you, again in the near future.Best regards, Rudy OrettiGeneral Manager

10/10 Sangat Bagus

Mohamad Siti Rafidah

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Best location, near n walkable to shopping eateries around Bt Bintang. Nice big spacious room. Open and fresh view with lots of natural light coming in. Special thanks to staff, Fikri, who has effortlessly made our check in & out such a breeze. Very accommodating to our needs, excellent service indeed.! Thank you Fikri! The only downside is area is always full of traffic thus usually delay when booking grab. Only minor issue in room is the fridge is not cold. Anyways, would definitely go bk to stay 👍
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Rudy Oretti - General Manager pada tanggal 13 Feb 2024
Dear Mohamad Siti Rafidah,We greatly appreciate you taking the time to share your positive review on Expedia. We are grateful for your comments, and we look forward to your second visit to Pavilion Hotel Kuala Lumpur.Best regards,Rudy OrettiGeneral Manager

8/10 Bagus

GuatImm

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Rudy Oretti - General Manager pada tanggal 13 Feb 2024
Dear Guatlmm,Thank you again for leaving your wonderful review on Expedia and we certainly hope to welcome you back in the near future.Best regards,Rudy OrettiGeneral Manager

10/10 Sangat Bagus

Mohammad Syafiq Khalid

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is co-located within Pavilion Mall, which is one of the best mall in Kuala Lumpur. The hotel is clean and the service is excellent.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Rudy Oretti - General Manager pada tanggal 6 Feb 2024
Dear Mohammad Syafiq Khalid,We are delighted to learn that you had a wonderful stay with Pavilion Hotel Kuala Lumpur. Thank you again for leaving your review on Agoda and we certainly hope to welcome you, again and offer you another great stay.Best regards,Rudy OrettiGeneral Manager

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Convenient but questionnable hygiene & service
Conveniently located hotel situated ontop of the Pavilion shopping mall. Staff are friendly, and room amenities are comfortable. However, I found the hotel slippers in room are not newly replaced for each guest booking. The ones in my room were obviously used by previous guest(s) which I find unhygenic and disgusting. Most other 5 star hotels provide slippers in a plastic or cardboard wrap so you know it's new. I find it odd that a 5 star hotel would skimp on this. The club rooms are nice and quiet, and bedding is lovely and soft. I booked a club room - evening nibbles and cocktails finish at 730pm, which is a little early - most other hotels have club cocktail hour until 8pm. Getting baggage assistance upon checkout on the weekend is shockingly slow and inadequate. It takes at least 30mins for the concierge to turn up. The last time I stayed at this hotel, I ended up dragging my own suitcases to reception as they kept calling to tell me I had exceeded the checkout time, and I didn't want to risk paying extra room charges. I've not experienced this at any other 5 star hotel in KL before.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Rudy Oretti - General Manager pada tanggal 11 Mar 2024
Dear Traveler,Thank you very much for the review you shared on Hotels.com, following your recent stay at Pavilion Hotel Kuala Lumpur.We appreciate your kind words about our convenient location, friendly hospitality, comfortable room amenities, and the quietness and comfort of the Club Rooms. However, we sincerely apologise for the shortcomings you encountered during your stay. We take guest feedback very seriously, and your comments regarding the slippers and the limited timeframe for Club Lounge refreshments are particularly concerning. We will address these issues with our Housekeeping and Club Lounge teams, for continual improvement.I hope your disappointment on this particular visit, will not deter you from returning to our hotel and we truly hope for an opportunity to welcome you back, in the near future.Best regards,Rudy OrettiGeneral Manager

10/10 Sangat Bagus

Hairuo

Menginap 6 malam pada bulan Januari 2024
Tanggapan dari Rudy Oretti - General Manager pada tanggal 6 Feb 2024
Dear Hairuo,Thank you for staying with us at Pavilion Hotel Kuala Lumpur. We hope you had a wonderful stay, and we look forward to welcoming you back to our hotel in the near future.Best Regards,Rudy Oretti General Manager

10/10 Sangat Bagus

Bernard

Disukai: Kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Rudy Oretti - General Manager pada tanggal 6 Feb 2024
Dear Bernard,Thank you for staying with us at Pavilion Hotel Kuala Lumpur. We hope you had a wonderful stay, and we look forward to welcoming you back to our hotel in the near future.Best Regards,Rudy Oretti General Manager

10/10 Sangat Bagus

HUNG VAN

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Det er veldig hyggelig Hotel . Rene romslige rom . Veldig fin innredning . Vennlige , profesjonellle og hjelpsomme ansatte . Stor frokostsbuffet . Flott utsikt over byen . Hotel ligge i gullsonen med ulike shop innen gangavstand Hotellområdet har en praktisk beliggenhet i nærheten av Shopping Center .
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Rudy Oretti - General Manager pada tanggal 6 Feb 2024
Dear HUNG VAN, Thank you for taking the time to post your wonderful review of your recent stay with us at Pavilion Hotel Kuala Lumpur and we hope to have the opportunity to welcome you back in the future.Best Regards,Rudy OrettiGeneral Manager

10/10 Sangat Bagus

Keith

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Rudy Oretti - General Manager pada tanggal 6 Feb 2024
Dear Keith,Thank you for staying with us at Pavilion Hotel Kuala Lumpur. We hope you had a wonderful stay, and we look forward to welcoming you back to our hotel in the near future.Best Regards,Rudy Oretti General Manager

10/10 Sangat Bagus

Fernando

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent hotel, nice room and lounge. This hotel would have been perfect with a spa. They have one at another nearby sister hotel. But unfortunately they don't have them inside the hotel.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Rudy Oretti - General Manager pada tanggal 6 Feb 2024
Dear Fernando,It was our pleasure to serve you during your stay at Pavilion Hotel Kuala Lumpur. We humbly thank you for the comments shared during your recent stay with us and look forward to your return. Best regards,Rudy OrettiGeneral Manager

10/10 Sangat Bagus

hsoungchao

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Rudy Oretti - General Manager pada tanggal 6 Feb 2024
Dear hsoungchao, Thank you for staying with us at Pavilion Hotel Kuala Lumpur. We hope you had a wonderful stay, and we look forward to welcoming you back to our hotel in the near future.Best Regards,Rudy Oretti General Manager

10/10 Sangat Bagus

Saara

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay
Great stay, friendly service and good breakfast. The pool seemed a bit small considering the amount of rooms. Would stay again.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Rudy Oretti - General Manager pada tanggal 22 Jan 2024
Dear Saara,We are delighted to learn that you had a wonderful stay at Pavilion Hotel Kuala Lumpur. Thank you again for leaving your review on Hotels.com and we certainly hope to welcome you, again soon.Best regards, Rudy OrettiGeneral Manager

10/10 Sangat Bagus

Lena

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fantastiskt hotel!
Fantastiskt hotell. Underbar utsikt på 18:e våning med infinitypool. Suverän frukost. Vänlig och hjälpsam personal. Perfekt läge nära till allt
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Rudy Oretti - General Manager pada tanggal 22 Jan 2024
Dear Lena,Thank you for taking the time to share your experience and choosing to stay with us at Pavilion Hotel Kuala Lumpur. We are honoured to receive a wonderful review and we look forward to serving you again in the near future.Best regards,Rudy OrettiGeneral Manager

10/10 Sangat Bagus

Benny w

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Rudy Oretti - General Manager pada tanggal 19 Jan 2024
Dear Benny, Thank you for staying at Pavilion Hotel and we would be delighted to serve you again during your future travels to Kuala Lumpur.Best Regards,Rudy OrettiGeneral Manager

10/10 Sangat Bagus

Sharmila, Harrow

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Rudy Oretti - General Manager pada tanggal 22 Jan 2024
Dear Sharmila,Thank you for staying with Pavilion Hotel Kuala Lumpur and we look forward to welcoming you back soon.Best regards,Rudy OrettiGeneral Manager

10/10 Sangat Bagus

JOHN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent hotel, modern, good location, safe and secure,?good facility, staff very helpful.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Rudy Oretti - General Manager pada tanggal 6 Feb 2024
Dear JOHN,Thank you for choosing Pavilion Hotel as your preferred accommodation during your staycation in Kuala Lumpur and we look forward to welcoming you back soon.Best regards,Rudy OrettiGeneral Manager

10/10 Sangat Bagus

Choi Mei

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good hospitality
My daughter needs to attend university entrance exam and i request a quiet room for her revision , the staff is so nice and helpful to change another room👍 btw some of the room facing the restaurant garden is quite noisy! Hotel location is excellent, staff are polite and helpful, would recommend for my friends
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Rudy Oretti - General Manager pada tanggal 19 Jan 2024
Dear Choi Mei,Thank you for choosing Pavilion Hotel Kuala Lumpur and for taking your valuable time to write your wonderful review, on Hotels.com.We are delighted to learn that your stay with us was memorable. Your thoughtful words will be shared with the entire team, whom I am sure will be inspired, to continue to deliver exceptional customer service.Thank you once again for your generous recommendation, and we truly hope to welcome you back again to our hotel, in the very near future.Best regards,Rudy OrettiGeneral Manager

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Immer wieder gerne … Zentrale Lage
Wir waren zum Abschluss unserer Reise erneut in diesem Hotel. Moderne und geräumige Zimmer, ein hervorragender Service, ein Pool im 18. Stockwerk hierbleiben keine Wünsche – auch nicht die kulinarischen auf der Strecke. Im Untergeschoss befindet sich ein typischer Foodcourt, ein Supermarkt und alles, was man sonst noch Brauch. Für Shopping begeisterte steht die Pavillon MALL auf einer Stufe mit Hongkong, Singapur und Bangkok.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Rudy Oretti - General Manager pada tanggal 19 Jan 2024
Dear Michael,Thank you very much for the great review you shared on Hotels.com, after your recent stay, at Pavilion Hotel Kuala Lumpur.We are delighted to learn that our ideal location, facilities, spacious rooms, as well as our attentive hospitality, were up to your expectation. We will definitely share your kind sentiments, with the entire team.Thank you once again for leaving your review, Michael and we truly hope to welcome you back again soon.Best regards,Rudy OrettiGeneral Manager

8/10 Bagus

m annick

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Rudy Oretti - General Manager pada tanggal 19 Jan 2024
Dear m annick, Thank you for staying at Pavilion Hotel and we would be delighted to serve you again during your future travels to Kuala Lumpur.Best Regards,Rudy OrettiGeneral Manager

10/10 Sangat Bagus

Jordan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love the deco and cake for our 34th anniversary. Staff were friendly and polite. There was no switch for the lights near the TV, in other words, must use the master switch to turn on/off.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Rudy Oretti - General Manager pada tanggal 3 Jan 2024
Dear Jordan,We are glad you enjoyed your stay here at Pavilion Hotel Kuala Lumpur. Thank you again for your recommendation and it will be an honour to welcome you back to our hotel in the near future.Best regards,Rudy OrettiGeneral Manager

10/10 Sangat Bagus

Belinda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Rudy Oretti - General Manager pada tanggal 3 Jan 2024
Dear Belinda,Thank you for staying at Pavilion Hotel Kuala Lumpur, and we look forward to welcoming you back soon.Best regards,Rudy OrettiGeneral Manager

10/10 Sangat Bagus

Helen Jane

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Rudy Oretti - General Manager pada tanggal 3 Jan 2024
Dear Helen Jane,Thank you for staying at Pavilion Hotel Kuala Lumpur, and we look forward to welcoming you back soon.Best regards,Rudy OrettiGeneral Manager

10/10 Sangat Bagus

Ronald

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great service team. Ease of getting around and abundance of shopping. Love this hotel.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Rudy Oretti - General Manager pada tanggal 3 Jan 2024
Dear Ronald,We are pleased to hear of your overall positive experience during your recent visit to Pavilion Hotel Kuala Lumpur. Thank you for posting this review and we look forward to your second visit to our hotel in the near future.Best regards,Rudy OrettiGeneral Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was great! Staffs was super helpful.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Rudy Oretti - General Manager pada tanggal 26 Des 2023
Dear Traveler,Thank you for giving us a perfect score. We are glad that you made the decision to stay with us, and we look forward to your next visit to Pavilion Hotel Kuala Lumpur very soon.Best Regards,Rudy OrettiGeneral Manager

10/10 Sangat Bagus

Nurmy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Rudy Oretti - General Manager pada tanggal 26 Des 2023
Dear Nurmy,Thank you for leaving us with a wonderful review on Expedia and we certainly hope to welcome you back again to Pavilion Hotel Kuala Lumpur in the near future.Best Regards,Rudy OrettiGeneral Manager

10/10 Sangat Bagus

Cemil Alpay

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Rudy Oretti - General Manager pada tanggal 20 Des 2023
Dear Cemil Alpay, Thank you for leaving us a perfect 10-star review on Hotels.com. We are delighted that you enjoyed your stay with Pavilion Hotel Kuala Lumpur recently, and we look forward to welcoming you back to our hotel in the near future.Best regards,Rudy OrettiGeneral Manager

8/10 Bagus

Lau

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Rudy Oretti - General Manager pada tanggal 20 Des 2023
Dear Lau,Thank you for reviewing Pavilion Hotel Kuala Lumpur and we are looking forward to your many returns.Best regards,Rudy OrettiGeneral Manager

6/10 Cukup Baik

Oi kwan

Bepergian dalam rombongan, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
It takes more than an hour to check in the hotel. There is only 1 lift operated. No wifi, no TV. The staff requested us to down grade our room as the type of rooms that we booked was not available. Finally the manager give a total of MR300 voucher for 2 nights for 1 room. This really horrified.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Rudy Oretti - General Manager pada tanggal 3 Jan 2024
Dear Oi kwan,Thank you so much for taking the time to share your experience, regarding your recent stay at Pavilion Hotel Kuala Lumpur.We are very sorry to hear that you were disappointed with the service you received during your stay with us. We take great pride in our guest experience, and we are always working to improve the way we interact with our guests. Please accept my sincere apologies for the obvious frustration that we have caused you. Kindly rest assured I have shared your feedback with the relevant teams, and we are working hard to improve the guest experience for your next visit.I hope your experience on this particular visit will not deter you from returning to our hotel, Oi kwan. We truly hope for an opportunity to welcome you back, in the near future.Best regards,Rudy OrettiGeneral Manager

10/10 Sangat Bagus

Ling Kok

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 7 malam pada bulan November 2023
Tanggapan dari Rudy Oretti - General Manager pada tanggal 7 Des 2023
Dear Ling Kok,Thank you for staying with us at Pavilion Hotel Kuala Lumpur. We hope you had a wonderful stay, and we look forward to welcoming you back to our hotel soon.Best Regards,Rudy Oretti General Manager

10/10 Sangat Bagus

Muruggan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fish and chips were good. Room service is worth it.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Rudy Oretti - General Manager pada tanggal 20 Des 2023
Dear Muruggan,Thank you for taking the time to post your review of your recent stay with us at Pavilion Hotel Kuala Lumpur. We are delighted to hear that you enjoyed your stay, and we hope to have the opportunity to welcome you back in the future.Best Regards,Rudy OrettiGeneral Manager

10/10 Sangat Bagus

Rizuan

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We have stayed here before and it is still as good as we remembered. Breakfast is varied and good. We particularly like the club room. Staff are very courteous. They all have a ready smile and a friendly hello. We will definitely return on our next trip to KL.
Menginap 5 malam pada bulan November 2023
Tanggapan dari Rudy Oretti - General Manager pada tanggal 7 Des 2023
Dear RizuanWe are delighted to learn that you had a pleasant stay at Pavilion Hotel Kuala Lumpur. Thank you again for leaving your review on Expedia and we certainly hope to welcome you, again in the near future.Best regards,Rudy OrettiGeneral Manager

10/10 Sangat Bagus

Shirley

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My first time stay in Pavilion Hotel. Recommended by family member. No regret. Like the room size and view. Staff helpful n honest. Left a jacket in room and only when returned to SG I realised. Called hotel and a staff (Nadia)called back that jacket is with them. Thkq so much.
Menginap 3 malam pada bulan November 2023
Tanggapan dari Rudy Oretti - General Manager pada tanggal 7 Des 2023
Dear Shirley,Thank you so much for taking the time to leave us such a wonderful review on Expedia.We are very happy to read that you enjoyed your stay with us and it is indeed a pleasure to receive such a delightful review highlighting our rooms as well as our attentive hospitality, particularly from Nadia.Thank you once again for your patronage Shirley, and we truly look forward to welcoming you back to our hotel, very soon.Best Regards,Rudy OrettiGeneral Manager

8/10 Bagus

Alex KC

Menginap 1 malam pada bulan November 2023
Tanggapan dari Rudy Oretti - General Manager pada tanggal 7 Des 2023
Dear Alex KC,Thank you for staying with us at Pavilion Hotel Kuala Lumpur. We hope you had a wonderful stay, and we look forward to welcoming you back to our hotel soon.Best Regards,Rudy Oretti General Manager

10/10 Sangat Bagus

Gerry

Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Rudy Oretti - General Manager pada tanggal 6 Nov 2023
Dear Gerry, Thank you for staying with us at Pavilion Hotel Kuala Lumpur. We hope you had a wonderful stay, and we look forward to welcoming you back to our hotel in the near future.Best Regards,Rudy Oretti General Manager

2/10 Sangat Buruk

SEMICON

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Rudy Oretti - General Manager pada tanggal 6 Nov 2023
Dear SEMICON, Thank you for staying with us at Pavilion Hotel Kuala Lumpur. We hope you had a wonderful stay, and we look forward to welcoming you back to our hotel in the near future.Best Regards,Rudy Oretti General Manager

10/10 Sangat Bagus

florencelicy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
相當方便，無論交通及購物，以致酒店附近，都令旅客有很好的配套設施！值得推薦！
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Rudy Oretti - General Manager pada tanggal 6 Nov 2023
Dear florencelicy,Thank you for leaving us a wonderful review on Expedia. It is a pleasure to read how you felt about us and we certainly hope to welcome you again to Pavilion Hotel Kuala Lumpur and offer you another remarkable experience.Best regards,Rudy OrettiGeneral Manager

10/10 Sangat Bagus

Shaun Young

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place
Menginap 7 malam pada bulan Oktober 2023
Tanggapan dari Rudy Oretti - General Manager pada tanggal 6 Nov 2023
Dear Shaun Young, Thank you for writing such a great review on Expedia. We are glad that you enjoyed your stay with Pavilion Hotel Kuala Lumpur, and we look forward to your many returns.Best regards,Rudy OrettiGeneral Manager

10/10 Sangat Bagus

Grant

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Never any stress
There is never any stress staying in this hotel. Everything you need is at your fingertips from friendly staff. Best is the location though, just exiting the hotel into the pavilion shopping centre.
Menginap 5 malam pada bulan Juli 2023
Tanggapan dari Rudy Oretti - General Manager pada tanggal 6 Nov 2023
Dear Grant,Thank you for your positive feedback following your recent stay at Pavilion Hotel Kuala Lumpur. We are honored to earn your compliments and we look forward to welcoming you back very soon.Best regards,Rudy OrettiGeneral Manager

8/10 Bagus

MEE CHING RUBY

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
prompt and pleasant service, cleanliness, good location and nice food!
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari Rudy Oretti - General Manager pada tanggal 6 Nov 2023
Dear MEE CHING RUBY,Thank you for leaving us a wonderful review on Expedia. We are flattered you have enjoyed your stay with Pavilion Hotel Kuala Lumpur recently and we look forward to welcoming you back to our hotel in a foreseeable future.Best regards,Rudy OrettiGeneral Manager

10/10 Sangat Bagus

shirley

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Rudy Oretti - General Manager pada tanggal 6 Nov 2023
Dear shirley,Thank you for staying with us at Pavilion Hotel Kuala Lumpur. We hope you had a wonderful stay, and we look forward to welcoming you back to our hotel in the near future.Best Regards,Rudy Oretti General Manager

10/10 Sangat Bagus

Noha

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Best hotel and best location ever
The check in and check out were super smooth, almost non existant. The room had a great city view as promised, it was clean spacious and the pillows were one of the best I ever experienced in a hotel. The staff are friendly, and respectful. I highly recommend getting the club room as it has great value for money. The hotel being on top of the pavilion mall is a great advantage. The breakfast has a variety that allows those new to Asian food to experience it in baby steps. If you don't want to eat at the hotel, the Pavillion food court is the largest ever and has every possible variety to ever exist. The hotel is a 10 min walking distance from plaza low yat, 5 min from Fahrenheit and lot 10, 10 min from the aquarium, 20 min from the Petronas towers and KLCC park. The hop on hop off stop is a 5 min walk. Best location ever.
Menginap 6 malam pada bulan September 2023
Tanggapan dari Rudy Oretti - General Manager pada tanggal 6 Okt 2023
Dear Noha,We greatly appreciate your time and are pleased to hear your overall positive feedback following your recent stay at Pavilion Hotel Kuala Lumpur. Thank you for your terrific review and we look forward to welcoming you back in the near future.Best regards, Rudy OrettiGeneral Manager

10/10 Sangat Bagus

WONHA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Rudy Oretti - General Manager pada tanggal 6 Okt 2023
Dear WONHA,Thank you for staying with us at Pavilion Hotel Kuala Lumpur. We hope you had a wonderful stay, and we look forward to welcoming you back to our hotel in the near future.Best Regards,Rudy Oretti General Manager

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A good stay all around
Perfectly located hotel connected to the mall. Very friendly staffs everywhere you go. The only complains would be the event at the courtyard was a bit loud and they stayed until around 9:30pm. The infinity pool is gorgeous especially in the afternoon/evening since it will not be facing the sun.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Rudy Oretti - General Manager pada tanggal 6 Okt 2023
Dear Traveler,Thank you for choosing our hotel following your recent visit to Kuala Lumpur. We appreciate your kind words and look forward to welcoming you back to Pavilion Hotel Kuala Lumpur in the near future.Best regards,Rudy OrettiGeneral Manager