Corner Of Jalan Sultan Ismail, And Jalan Ampang, Kuala Lumpur
Ulasan
8,6
Sangat Bagus
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Penilaian 10 - Sangat Bagus. 466 dari 1001 ulasan" "
10 - Sangat Bagus
466
Penilaian 8 - Bagus. 359 dari 1001 ulasan" "
8 - Bagus
359
Penilaian 6 - Cukup Baik. 114 dari 1001 ulasan" "
6 - Cukup Baik
114
Penilaian 4 - Buruk. 42 dari 1001 ulasan" "
4 - Buruk
42
Penilaian 2 - Sangat Buruk. 20 dari 1001 ulasan" "
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Maryam
Menginap 1 malam pada bulan April 2024
2/10 Sangat Buruk
Halim Siti Raihanah
Bepergian bersama keluarga
13 Apr 2024
Tidak Disukai: Staf & layanan, fasilitas
A bag of shopping items went missing from our hotel room. Housekeeping took the bag away as seen and shown on cctv footages. Reported to the team, it was inconvenient to get thru the duty manager. I had to go down to the Reception to wait and meet with the relevant team to solve the issue. The managers and directors advised me to report to the police at the station on my own, instead of them reporting after evidences was clearly shown. I asked for compensation for my stay and the items lost. Service recovery is still on going. Stay in this hotel at your own risk
Halim Siti Raihanah
Menginap 2 malam pada bulan April 2024
10/10 Sangat Bagus
Wai Yee
Bepergian bersama keluarga
29 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel staff are incredibly friendly and accommodating, and the rooms are spacious and clean. However, slippers are not provided. On the bright side, the pool is excellent, complete with fun slides. The hotel's location is convenient, just a 10-minute walk from the Twin Towers in KLCC. Plus, there's a Starbucks within a one-minute walk from the hotel. I highly recommend this hotel.
Wai Yee
Menginap 3 malam pada bulan Maret 2024
10/10 Sangat Bagus
SEUL AE
18 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
SEUL AE
Menginap 1 malam pada bulan Maret 2024
10/10 Sangat Bagus
Kanaga
Bepergian bersama teman, Bepergian bersama keluarga
4 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing hotel in the CBD with great facilities for kids. The executive suite was very spacious and comfortable for a family of four. The club access provided parents with an area for children to have a full meal (complimentary) and activities in the evening while parents enjoy the club floor drinks/canapés.
The staff at the Renaissance are fabulous!
I was very impressed with Aishya in the kids club who was so kind and patient with my very shy 4 year old.
Equally, I was incredibly impressed with the check in and check out process with Nazrul who was very personable, accommodating and kind.
My only complaint was that the road noise from the suite facing the KL tower was loud and I found it very difficult to sleep. My children were fine as they area deep sleepers. If you’re a light sleeper then I’d request a room with a pool view instead.
War einige Tage während der Corona Zeit im Hotel,
wir wurden sehr gut betreut und informiert. Das Management bemühte sich sehr, uns den Aufenthalt so angenehm als möglich zu gestallten. Ein sehr grosses Kompliment an die Führung und die Angestellten.
Établissement a recommandé , bonne prestations dès le hall d accueil vous ressentez le sérieux le confort et la bienveillance.
Vous avez des bagagistes qui s occupent de vous et vos bagages des réceptionnistes tels que faizal et taoufik très pro et cordiales .
JAOUAD
Menginap 1 malam pada bulan Februari 2020
4/10 Buruk
Traveler terverifikasi
Bepergian bersama keluarga
29 Feb 2020
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Traveler terverifikasi
Menginap 1 malam pada bulan Februari 2020
10/10 Sangat Bagus
Az
Bepergian bersama keluarga dan anak
28 Feb 2020
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We repeated stay here few times since few years back..
Az
Menginap 1 malam pada bulan Februari 2020
8/10 Bagus
Traveler terverifikasi
Traveler bisnis
21 Feb 2020
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Some excellent reception staff. The renovation seems to be lingering.
Traveler terverifikasi
Menginap 2 malam pada bulan Februari 2020
10/10 Sangat Bagus
William, Miami, FL
Bepergian bersama teman
19 Feb 2020
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel. Great breakfast buffet, and restaurant food. Walking distance to the Petrona Towers and Pavillion Mall, near great hangout places.
William
Menginap 1 malam pada bulan Februari 2020
10/10 Sangat Bagus
Traveler terverifikasi
17 Feb 2020
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Bepergian bersama teman, Bepergian bersama keluarga
3 Feb 2020
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The overall interior design is classy and the service is very good. We had a wonderful stay at this hotel and it changed the vibe of our holiday. Thank you renaissance.
Holly
Menginap 2 malam pada bulan Januari 2020
8/10 Bagus
Traveler terverifikasi
3 Feb 2020
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
位於兩條捷運交界,房間很大,但地毯和床座下方有未清理的食物碎屑。
Traveler terverifikasi
Menginap 1 malam pada bulan Januari 2020
8/10 Bagus
Traveler terverifikasi
Bepergian bersama keluarga
30 Jan 2020
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Big swimming pool. Close to monorail station. Many variety of breakfasts with good quality.
It was another pleasant stay at the Renaissance Kuala Lumpur. The staff and front desk was helpful , as well very accommodating.
Definitely will consider this hotel as one of our fav when we return to KL for more holidays.