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Ulasan untuk Swiss Garden Homes

3 out of 5
Swiss Garden Homes
117 Jalan Pudu, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

Ulasan

3,0
Penilaian 10 - Sangat Bagus. 0 dari 10 ulasan" "
Penilaian 8 - Bagus. 1 dari 10 ulasan" "
Penilaian 6 - Cukup Baik. 0 dari 10 ulasan" "
Penilaian 4 - Buruk. 2 dari 10 ulasan" "
Penilaian 2 - Sangat Buruk. 7 dari 10 ulasan" "

3,2/10

Kebersihan

3,8/10

Staf & layanan

4,0/10

Fasilitas

3,8/10

Kondisi & fasilitas properti

Ulasan

2/10 Sangat Buruk

Traveler terverifikasi

Menginap 1 malam pada bulan April 2021

2/10 Sangat Buruk

Sing

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
'Hotel' that is not
'Hotel' was appalling. Despite a full payment made upfront, I got a message stating that they were full just as I was about to arrive. The person in charge did not pick up my call and I was forced to find an alternative place to stay. This was rather daunting as I was in an unfamiliar area. I tried to contact the 'hotel' for a full refund but was to told to seek it from Hotels.com. It has been 1 month, no refund has been made even i foward my case to the customer service.
Menginap 2 malam pada bulan Juli 2019

2/10 Sangat Buruk

Chun Fung

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
no service & agent no reply any time.
Hotel nobody make room everyday.Towel wet & dirty had not change.At the night time some noisy work in hotel.
Menginap 3 malam pada bulan Juli 2019

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas
Worst service as well, the places totally worst than my school hostel. Firstly, there are not available on counter services, because this is privately residences, they are not like a hotel services, and then only can communicate with whatsapp, no phone calls ( its provided invalid phone number as well). Then, when we wanted to check-in, he told me through whatsapp then the keys on the MailBox, let me to get it. But totally locker broken, can't also get the key. So how? Interacted with them, also need to wait for almost 2 hours ago to reply us. Nevermind one, when we entered to room, i saw the WIFI router was on, but where is password? I also asked again, it provided me after 2 hours again. Therefore, their bed,aircon pipe broken plus their service was bad af. Very Not recommended!
Menginap 1 malam pada bulan Juli 2019

2/10 Sangat Buruk

Hussain

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
تم الحجز مسبقا مع دفع المبلغ ولم نجد سكنا
سيئة جدا
Menginap 1 malam pada bulan Juli 2019

8/10 Bagus

Mohd

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice to staying with large family
Cozy and convenient...
Menginap 1 malam pada bulan Maret 2019

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Looked much nicer in the photos, The entire apartment reeked of moth balls. The place was not very clean and there were little roaches throughout.
Menginap 5 malam pada bulan Februari 2019

2/10 Sangat Buruk

Amanda, Singapore

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Illustration of pictures and for actual view was a total miss. Apartment was not a fit for a family. Bad frame was broken an elderly could not sleep so she end up sleeping of the floor matterss. Website stated two bedroom but there was only one. It was a total ripoff
Menginap 2 malam pada bulan Februari 2019

2/10 Sangat Buruk

sabby, Chandigarh India

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Unprofessional
Agent not pick the phone we are waiting 2 hours no no cleaning House no wifi no washing machine working too much smelly no bathroom working no AC working that person not reliable.
Menginap 1 malam pada bulan Januari 2019

2/10 Sangat Buruk

Traveler terverifikasi

Menginap 1 malam pada bulan Desember 2018