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Ulasan untuk The St. Regis Kuala Lumpur

5 out of 5
The St. Regis Kuala Lumpur
6 Jalan Stesen Sentral 2, Kuala Lumpur Sentral, Kuala Lumpur, Kuala Lumpur

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 141 dari 199 ulasan" "
Penilaian 8 - Bagus. 38 dari 199 ulasan" "
Penilaian 6 - Cukup Baik. 9 dari 199 ulasan" "
Penilaian 4 - Buruk. 6 dari 199 ulasan" "
Penilaian 2 - Sangat Buruk. 5 dari 199 ulasan" "

9,6/10

Kebersihan

9,2/10

Staf & layanan

9,6/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Dermawan

Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Andrew

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
What a fantastic hotel to stay at, beautiful rooms, great breakfast and excellent staff. Nothing was too hard. Will stay there again!
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari The St. Regis Kuala Lumpur pada tanggal 26 Mar 2024
Dear Andrew, Your words truly warmed our hearts, and we're incredibly grateful for your kind feedback. We'll make sure to share your thoughtful words with the entire team. We look forward to welcome you back for another wonderful stay!Best Regards, The St. Regis Kuala Lumpur

8/10 Bagus

wang

Menginap 3 malam pada bulan Februari 2024

10/10 Sangat Bagus

Christina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
For a 5-6 star hotel, guests should have access to the sauna and steam facilities without having to pay for it. This is what we normally look forward to during our stay.
Menginap 6 malam pada bulan Januari 2024

10/10 Sangat Bagus

KUN-YING

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
great hotel
Menginap 4 malam pada bulan Januari 2024

10/10 Sangat Bagus

Paula

Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Ubaldo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Incrível!
Menginap 3 malam pada bulan Januari 2024

4/10 Buruk

Sarah

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
When we arrived at the property after check in time, we were told our room was not ready yet. They were unable to say when it would be ready. After asking a few times and expressing our unhappiness, they brought us to Cristal for a complimentary lunch. Our room was ready shortly after that. The staff were very apologetic. We later ordered room service which took 70 minutes to arrive and most of it was soggy and not nice. Breakfast was varied with lots of different options.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

keyvan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
all around excellent service and property in good shape.
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

Hong Yee

Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
overall, a pleasant experience upon arrival till check out. there were staff to help with the luggage upon arrival and during check out. we were promptly attended to during check-in. lobby and common areas were nicely furnished. room was spacious, clean and well-maintained. tv was working well with many channels available. room service operator was helpful and friendly. in-room dining food was prepared within reasonable time and was delicious. breakfast spread was great, plenty of choices and delicious as well. service staff were prompt to assist too. definitely worth the price tag. will stay again next time.
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Lee Kok Yeong,

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Pierre

Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Jasper

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

songlin

Menginap 2 malam pada bulan Desember 2023

8/10 Bagus

Asmirah, Singapore

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Service from staff and butlers. Don’t like because shops quite a distance.
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

A

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
部屋はとてもきれいで、設備もとても良かったです。ただ、とても寒く、エアコンを調節しても寒いままで、風邪をひきそうになりました。 その点以外ではとてもいいホテルです。
Menginap 3 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Wong Wai, Pok Fu Lam

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This is one of my best hotel experiences and much appreciated of the hotel staff for their friendliness and hospitality. The gym and pool are always at best conditions
Menginap 5 malam pada bulan Oktober 2023

10/10 Sangat Bagus

MOHIT

10/10 Sangat Bagus

Swindar

Menginap 3 malam pada bulan September 2023

4/10 Buruk

Jen hui

Menginap 2 malam pada bulan September 2023

2/10 Sangat Buruk

Rumyanka

Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

DOMINIC

Menginap 3 malam pada bulan Agustus 2023

10/10 Sangat Bagus

TOMOKO

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
高級ホテルなはずなのにドアマンが不在の時が多々あり。コンシェルジュもフロントも電話にでず。部屋は広めでよいがバスローブも無くバトラーに依頼して持って来てもらった。エアコンを高く温度設定しても寒かった。 朝食は品数豊富、味もよく接客もよかったです。パンとチキンチョリソー、BEEF●●という彼が美味しかったです。
Menginap 3 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Yassine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Belle expérience au St Regis hôtel KL
Hôtel de luxe situé à 10/15min en grab du triangle d'or, et service de navette gratuite reliant la gare de KL central et son mall. Les chambres sont très spacieuses, d'un grand confort et bien équipées. Nous avons pu tester le brunch du dimanche qui était succulent et varié. Le seul petit bémol qu'on pourrait relevé est au niveau de la piscine qui n'est pas au niveau de tout le reste. Mais sinon c'est une expérience à vivre au moins une fois. Hôtel que je recommande!
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good service
Love the hotel. The room was so comfortable. Breakfast spread was great. Love the ambience. It’s classy. quite worried cos the kids were noisy, but we didn’t feel like we were judged for that. They went all out to make us feel welcome. The staff were so nice and welcoming. We had our 3 young children with us. The staff were so kind to the 3 noisy children (all 3 under 6yo).
Menginap 2 malam pada bulan Juli 2023

10/10 Sangat Bagus

Pooyeh

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The atmosphere of the hotel is very calm and the staff are friendly . The pool is nice . The room is very nice and almost big . The bath is clean and nice. I recommend this hotel
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Ridhwan, Petaling Jaya

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was accommodating and nice. Top tier service. Room was spacious and very comfy. Nearby mall and botanical garden. Our first time here and it was wonderful and amazing experience for us and the kids.
Menginap 1 malam pada bulan Juli 2023

4/10 Buruk

KEI WAI

Menginap 2 malam pada bulan Juli 2023

10/10 Sangat Bagus

Nicole

Menginap 3 malam pada bulan Juli 2023

10/10 Sangat Bagus

Albert

Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Dermawan

Menginap 2 malam pada bulan Mei 2023

10/10 Sangat Bagus

Mateusz

Menginap 2 malam pada bulan Mei 2023

10/10 Sangat Bagus

Melanie

Menginap 2 malam pada bulan April 2023

6/10 Cukup Baik

Wilfred

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, kondisi & fasilitas properti
The hotel is new, clean, with luxurious and spacious rooms which were perfect for our traveling party (family of 4 including 2 young children). The service could have been better as we ran out of bathroom amenities which were not replenished timely. The complementary water bottles in the room where plastic (not eco friendly) and the bottle caps. where very hard to open, to the point that I developed a slight abrasion from trying to open them. The staff are friendly and helpful and will go beyond to make sure your stay is as perfect as possible. The only caveat is during breakfast once it get's a little bit busy, the staff seems to. not be able to cope that well and the service level drops a little. Parking at the hotel is convenient as it is within the property, however in the 3 days we stayed at the hotel we were sent the wrong way to park twice as it changed how to drive into the carpark which was a touch inconvenient. Another opportunity could be to make it easier for someone staying a few days to have the car registered to avoid having to validate a parking ticket every day (adds another step/logistic task to one's day).
Menginap 3 malam pada bulan Maret 2023

10/10 Sangat Bagus

Oi Mei

Menginap 1 malam pada bulan Maret 2023

10/10 Sangat Bagus

Wanki

Menginap 3 malam pada bulan Maret 2023

8/10 Bagus

Siu Kuen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
入住感受
環境及服務很好,但電視節目沒有太多選擇,HBO的電影幾天都是一樣,接收也不太好,希望有所改善
Menginap 4 malam pada bulan Februari 2023

10/10 Sangat Bagus

Woon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
After a delayed check in, the experience only improved. Rooms were excellent. Butler service was quick and efficient. Breakfast and staff were amazing.

10/10 Sangat Bagus

Raymond

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff is very courteous and helpful.

10/10 Sangat Bagus

Raymond

Menginap 1 malam pada bulan Januari 2023

8/10 Bagus

Nai Ying, Hong Kong

10/10 Sangat Bagus

Lai Heng

Menginap 2 malam pada bulan November 2022

10/10 Sangat Bagus

Jenny Lim Chen

Menginap 1 malam pada bulan November 2022

10/10 Sangat Bagus

Azmin, Petaling Jaya

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff were friendly and accommodating as always. The amenities just mind blowing
Menginap 1 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Kenny

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2022

10/10 Sangat Bagus

Eiji

Disukai: Fasilitas, kondisi & fasilitas properti
Good✨
Menginap 1 malam pada bulan Juli 2022

6/10 Cukup Baik

Ee Huey

Menginap 1 malam pada bulan Juli 2022

4/10 Buruk

Shozo

Bepergian dalam rombongan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Staff ability is the worst quality 5star hotel in KL.
Menginap 1 malam pada bulan Juni 2022

8/10 Bagus

HEMA

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2022