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Reviews of Hotel Sara De Ur

2 out of 5
Hotel Sara De Ur
C / del Camping s / n and C / Corcho, 26, La Cabrera, Madrid

Reviews

9.2

Wonderful

Rating 10 - Excellent. 25 out of 37 reviews" "
Rating 8 - Good. 10 out of 37 reviews" "
Rating 6 - Okay. 1 out of 37 reviews" "
Rating 4 - Poor. 0 out of 37 reviews" "
Rating 2 - Terrible. 1 out of 37 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alonso, Ocala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rural area
Stayed 1 night in Nov 2023

8/10 Good

William

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Madrid, Spain
Wonderful small apartment north of Madrid so we took bus in town and it was great. Friendly staff. They even brought us breakfast each day as we left for Madrid early. It could use better lighting to try to read. We had an incident with the room and reported it for them to monitor.
Stayed 3 nights in Oct 2023

10/10 Excellent

Geoff

Stayed 1 night in Sep 2023
Response from Chus on 22 Oct 2023
Agradecemos su comentario, muchísimas gracias.

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place!
One of the best customer service experiences that I have ever had at an accommodation. We were leaving early for some outdoor activities and the host made us breakfast in advance, offered us coffee/water/juice etc. They kept asking if everything was okay. Beautiful scenery and they had a nice restaurant on property. The room was big and a large breakfast is available for free.
Stayed 1 night in Aug 2023
Response from Chus on 2 Sep 2023
Muchas gracias por su comentario. Les deseamos un feliz resto del año todo el equipo de SARA DE UR.

8/10 Good

Patricia

Travelled with family
Liked: Staff & service
Is just a good place, they have some heating problems, sometimes is too hot and sometimes there nit at all. This is the Sierra of Madrid. Meaning, in there is 3grades under the weather in Madrid. The place Is quite cold at night.
Stayed 4 nights in Nov 2021
Response from Chus on 17 Nov 2021
Gracias por su comentario.

6/10 Okay

Gloria M

Liked: Cleanliness
Disliked: Room comfort
Hard to sleep as the 2 story cabin squeaks often as the wood contracts. The owners live somewhere else, so we were alone all night. We would not stay there again.
Stayed 1 night in May 2019
Response from Chus on 8 Jun 2019
El tipo de estancia donde usted estuvo alojada, apartamento dúplex, tiene un 45% de construcción en madera, en esta época del año, es normal, que la madera haga sonidos, porque los cambios de temperatura son variables, siento mucho, que su descanso, no fuese del todo bueno. Los dueños, viven en una casa a 100 metros del hotel y hasta las 21 o 22 de la noche, estamos en el hotel.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travel
Our trip was good the hotel not so easy to find but good
Stayed 1 night in Apr 2019
Response from Chus on 2 May 2019
Gracias por su comentario .

10/10 Excellent

Elizabeth, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly welcoming. Cosy accommodation. Pretty grounds. Excellent restaurant on site.
Stayed 1 night in Apr 2019
Response from Chus on 4 May 2019
Gracias por su comentario. Saludos cordiales

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019
Response from chus on 3 May 2019
Gracias por su comentario

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel was obviously very Spanish and pleasantly quiet . Ideal stopover between the northern seaports and the costa’s . Would like to see the rooms better lit ,. The bathroom was nearly in darkness . The receptionist was lovely . Would definitely stay here again on a stopover .
Stayed 1 night in Apr 2019
Response from Chus on 1 May 2019
Muchisimas gracias por su opinión, espero volver a verlos en un futuro.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Chus on 3 May 2019
Gracias por su comentario

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The "apartment style" accommodation suited us perfectly. The space is very cozy, including fireplaces with wood available. The property is private with pretty outdoor space. An excellent restaurant is adjacent to the property.
Stayed 2 nights in Feb 2019
Response from Chus on 27 Feb 2019
Thank you for your comment.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Cozy fireplace in the apartment. Very flexible with our arrival and depart times.
Stayed 1 night in Feb 2019
Response from Chus on 27 Feb 2019
Thank you for your comment.

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escapada.
La atención de los anfitriones es excelente y ni que decir del desayuno, ¡¡fantástico!!. Tienen de todo, incluso para personas que no pueden tomar gluten, cantidad más que suficiente. La habitación espaciosa y las camas muy cómodas, muy acogedora. Es la segunda vez que vamos y desde luego habrá una tercera. ¡Muchas gracias!
Stayed 2 nights in Jan 2024

8/10 Good

Estibaliz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel con encanto , te hacen la estancia muy agradable y el Desayuno fantástico.
Stayed 3 nights in Dec 2023

10/10 Excellent

Raquel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es maravilloso para una familia. Las dueñas son muy amables y te hacen sentir en casa. Muy recomendable
Stayed 2 nights in Oct 2023
Response from Estefanía, Corina y Luda on 22 Oct 2023
Gracias por su comentario, se la agradecemos mucho .

10/10 Excellent

Maria isabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amabilidad y buen servicio
Sitio distante de Madrid, pero con acceso a ruta de buses, se llega fácil
Stayed 2 nights in Oct 2023
Response from Chus on 22 Oct 2023
Agradecemos su comentario, muchísimas gracias.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
A hotel with an excellent customer service.
Stayed 1 night in Sep 2023
Response from Antonio on 22 Oct 2023
Agradecemos su comentario, muchísimas gracias.

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Heel jammer dat er geen water in het zwembad zat. Dat gaan ze pas medio juni doen. Voor de rest was het een leuke accommodatie. Jammer dat het personeel vrij slecht Engels spreekt, maar dat schijnt vrij normaal te zijn in Spanje. Een klein mankement in de badkamer is dezelfde dag nog verholpen. Goede service dus!
Stayed 3 nights in Apr 2023
Response from CHUS on 1 May 2023
Hartelijk dank voor uw reactie, normaal gesproken gaan de zwembaden in de Sierra de Madrid open in juni, we hopen deze half mei te openen als het weer goed is.Het badkamerprobleem zal deze week worden opgelost wanneer het stuk dat kapot is aankomt, het spijt me heel erg dat deze onvoorziene gebeurtenis u is overkomen.Ontvang een warme groetzoHOTEL SARA DE UR

10/10 Excellent

MIKEL

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

2/10 Terrible

FRANCOIS

Stayed 1 night in Oct 2022

8/10 Good

Aritz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ha sido una estancia muy agradable y el personas súper simpático la única pega es que lo cogimos por que tenia restauración disponible y cuando llegamos nos encontramos el restaurante cerrado pero pudimos hacer algo de compra y pudimos cocinar en el duplex
Stayed 2 nights in Sep 2022
Response from Chus on 8 Sep 2022
Gracias por su opinión Aritz.Reciba un cordial saludo HOTEL SARA DE UR

10/10 Excellent

Sara

Stayed 2 nights in Feb 2022

8/10 Good

Luis

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Chus on 10 Nov 2021
Gracias por su comentario. Saludos cordiales HOTEL SARA DE UR

8/10 Good

guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nuit calme
Passage pour une nuit seulement. Quelques craquements la nuit! pas trop dérangeant. Certainement la charpente en bois! Petit déjeuner dans la chambre car ils sont servis à partir de 9h30! Sinon sympa et bon restaurant sur place.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable y tranquilo
Stayed 2 nights in Jul 2021
Response from CHUS on 14 Jul 2021
Gracias por dejar su valoración. Saludos cordiales HOTEL SARA DE UR

10/10 Excellent

Miranda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia muy agradable
Una experiencia muy agradable. Lugar bonito, servicio excelente y paisajes maravillosos. Se nos olvidó la tablet en la habitación y nos llamaron en seguida para ver cómo lo hacíamos para recuperarla. Y esto no pasa en todos los sitios...Volveremos 😍
Stayed 2 nights in Apr 2021
Response from Chus on 27 Apr 2021
Muchas gracias por su comentario Miranda. Cuidensé mucho !!

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Chus on 26 Mar 2021
Mil gracias por su comentario Alberto. Saludos cordiales Chus HOTEL SARA DE UR

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable. Sitio tranquilo. El desayuno empieza tarde (9:30).
Stayed 2 nights in Feb 2021
Response from Chus on 21 Feb 2021
Gracias por su comentario.

10/10 Excellent

Araceli, Madrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable, con habitación amplia para familia de 4 sin ser un duplex. Desayuno muy completo y local
Stayed 3 nights in Dec 2020
Response from Chus on 30 Dec 2020
Muchas gracias por su comentario. Que tengan un muy Feliz Año Nuevo !! Cuidensé mucho.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from CHUS on 16 Dec 2020
Gracias por su comentario Daniel. Saludos cordiales Chus HOTEL SARA DE UR

10/10 Excellent

fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020
Response from chus on 30 Dec 2020
Gracias por su comentario. Feliz Año Nuevo!!! HOTEL SARA DE UR

10/10 Excellent

Raul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Chus on 25 Oct 2019
Gracias por su comentario. Saĺudos cordiales HOTEL SARA DE UR