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Ulasan untuk HOTEL TESORO BEACH

2.5 out of 5
HOTEL TESORO BEACH
Blvd. Costa del Sol, La Herradura, La Paz

Ulasan

7,6

Bagus

Penilaian 10 - Sangat Bagus. 130 dari 337 ulasan" "
Penilaian 8 - Bagus. 80 dari 337 ulasan" "
Penilaian 6 - Cukup Baik. 62 dari 337 ulasan" "
Penilaian 4 - Buruk. 31 dari 337 ulasan" "
Penilaian 2 - Sangat Buruk. 34 dari 337 ulasan" "

7,6/10

Kebersihan

7,6/10

Staf & layanan

7,2/10

Fasilitas

7,0/10

Kondisi & fasilitas properti

7,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Mauricio

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Jose

Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

Mirna

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
The staff is good, need to improve the building
Menginap 2 malam pada bulan Mei 2024

6/10 Cukup Baik

Xiomara

Bepergian bersama keluarga
mosquitos in the lobby as soon as you walk to the podium
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Xiomara

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
there are mosquitos in the area when you check in, as soon as you come up to the podium you start getting bitten, some waiters won't come or ask if you need anything unless you flagged them
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Douglas

Disukai: Kondisi & fasilitas properti
Perfect!
Menginap 3 malam pada bulan Mei 2024

4/10 Buruk

angel

Tidak Disukai: Kondisi & fasilitas properti
I feel like the price was a little too much and the shower was not in a good condition at all.
Menginap 2 malam pada bulan Mei 2024

4/10 Buruk

Jose

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
They use saltwater in the rooms (sink and shower) also hallways look dirty and the property looks old.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Vicky, Orlando

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Clara

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Hotel was great, we loved the food, accommodations and location. Only thing I was not happy bout was the personnel at the front desk, never smiling, very direct and no conversations, tried to be happy and jolly when coming in and they killed my vibe instantly. They need someone more enthusiastic and more of people friendly. Also the waiters took long in giving service, when I asked the waiter where he kept going he explained that between serving they have to also wash dishes poor guy,But over all great experience. Will definitely come back.
Menginap 2 malam pada bulan Mei 2024

6/10 Cukup Baik

Evelin

Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Abel Ángel

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I loved this place
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Gerencia . pada tanggal 14 Mei 2024
Thanks for your comments !

4/10 Buruk

Jessica

Bepergian bersama teman, Bepergian dalam rombongan
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
THIS IS NOT A RESORT – A group of us went to Hotel Tesoro Beach for Cinco de Mayo weekend. Upon our arrival we were put into an incorrect room. Made the switch to our correct room to find out the toilet did not flush properly. We ended up using the public restrooms near the pools during our stay. The surrounding area is a beach you cannot swim in and construction / trash area. The location is not close to anything and offers very limited food options. You get one menu the entire time. The pools are average, nothing to boast about. THE WORST PART though was when we went to check out, we noticed multiple charges to our room that was not ours. I’m talking $200 charges that were incorrect. The hotel would not take these charges off and stated the staff said we ordered these items. Unfortunately, we did not speak Spanish well and hardly had any staff on location that spoke English, so we paid the tab and left. I would not recommend this place to anyone. Spend your money elsewhere. This is a trap location and way to pricey to have all of these issues.
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Gestor pada tanggal 14 Mei 2024
EstimadoAgradecemos que se haya tomado el tiempo de dejar sus impresiones sobre su reciente estadía con nosotros. Sin embargo, es decepcionante saber que a pesar de nuestros esfuerzos no pudimos cumplir con sus expectativas en algunas áreas.Nos gustaría agradecerle por haber elegido nuestro hotel para su estancia.No obstante, tomaremos nota de sus observaciones para futuros arreglos.Esperando recibirlo nuevamente.Atentamente,Hotel tesoro beachGestor de reputación online

4/10 Buruk

Silvia

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like the beach
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Gerencia pada tanggal 14 Mei 2024
Thanks

6/10 Cukup Baik

Ada Guadalupe

Bepergian bersama teman
Muy seguro
Menginap 7 malam pada bulan April 2024
Tanggapan dari Gerencia pada tanggal 14 Mei 2024
Gracias por tus comentarios!

10/10 Sangat Bagus

Evelia De anda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice place to stay the place is been remodeled but not noisy or dirty very helpful and friendly staff the food is very good and always felt safe in and around the property.
Menginap 10 malam pada bulan April 2024
Tanggapan dari Gerencia pada tanggal 14 Mei 2024
Thanks for your comment! And welcome

4/10 Buruk

VILMA

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
the lobby looks grand with the beautiful Spanish chandeliers but very dirty they need to sweep and mop the beautiful tile floors and add some natural plants. the plants they have are silk but they need someone to keep them look nice looking.
Menginap 3 malam pada bulan Mei 2024

6/10 Cukup Baik

Annie

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I liked the restaurant.
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

Nelson, FERNDALE

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Is okay
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

José

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Me gusto mucho el hotel, solo no me gusto que el agua de la regadera y lavamanos era salada.
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Silvia

Bepergian bersama keluarga
Disukai: Staf & layanan
Everything was good, food, cleaning except the noisy and when we were there, the Miss Universe ladies show up and they limit the rest of the gust from the dining are without any previous notice. We order our food and then we were ask to move somewhere else.
Menginap 8 malam pada bulan April 2024

10/10 Sangat Bagus

Carlos

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Close to the beach
Menginap 9 malam pada bulan April 2024

8/10 Bagus

Carlos

Disukai: Kebersihan, kondisi & fasilitas properti
El hotel tiene todo bien accessible,
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Rosa

Bepergian bersama keluarga
Disukai: Staf & layanan
This property needs new renovations. The staff is amazing and the beach is wonderful. The food is wonderful. I will return in a near future.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Yanira

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The property is beautiful, but the staff needs improvements, especially the one on the from desk needs to be friendly and informative about the services provided by the hotel and different areas. Staff on the restaurant and eating areas should be more aware about customers needs.
Menginap 1 malam pada bulan April 2024

4/10 Buruk

jasmin

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
I had pretty high expectations from this place considering the pictures that I saw. the staff was very nice. At first when we got there at night it seemed like a great place. The next day we woke up to construction going on two rooms from us. I had gotten a room with a view of the beach online. I could see a tiny portion of the beach and the construction of the building next to us. There was no hot water, the water for some reason tasted salty coming from the shower and the sink. There were some areas of the room that just seemed like they weren’t cleaned properly, mostly in the bathroom. The shower curtain seemed very dirty along with the shower area. Also, the wifi was terrible. I couldn’t use it on my phone. They didn’t have very many food options on the menu, and the last thing was that the resort was very far away from anything there really was to do in the area, for it not being all inclusive it was pretty inconvenient. I would probably not stay here again. To make things worse it’s been almost a week since my stay and I’m still waiting to hear back about my refund from someone, since I didn’t stay the whole week I booked out. I hope everyone else has a better experience than I do.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Gestor de reputacion pada tanggal 24 Apr 2024
EstimadoAgradecemos que se haya tomado el tiempo de dejar sus impresiones sobre su reciente estadía con nosotros. Sin embargo, es decepcionante saber que a pesar de nuestros esfuerzos no pudimos cumplir con sus expectativas en algunas áreas.Nos gustaría agradecerle por haber elegido nuestro hotel para su estancia.No obstante, tomaremos nota de sus observaciones para futuros arreglos.Esperando recibirlo nuevamente.Atentamente,Hotel tesoro beachGestor de reputación online

2/10 Sangat Buruk

Alma Violeta

Tidak Disukai: Staf & layanan
La atención
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Nena

Menginap 1 malam pada bulan April 2024
Tanggapan dari Gerencia pada tanggal 14 Mei 2024
Gracias por tu puntuación!

10/10 Sangat Bagus

Nena

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This place is super clean and safe plenty of open areas to walk around, definitely recommend it
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Cesar

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This a great place to visit everything is clean, staff is very friendly. Food is great, rooms are clean. A suggestion: hot water will be great.
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Sandra

Disukai: Kebersihan
Menginap 3 malam pada bulan April 2024

2/10 Sangat Buruk

Steven

Bepergian bersama keluarga
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
We had booked for 5 nights, we left 2 nights early due to no hot water, nobody at front desk to help, everything closed early, limited options for dining and nothing near by, they were doing construction on roof in next room early in morning. I asked for refund for remaining nights expedia said they would help and try and get refund but they failed. First time in el salvador beautiful country wonderful people recommend coming there but dont bother with this resort much better places to stay.
Menginap 5 malam pada bulan April 2024

10/10 Sangat Bagus

Ismael

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Instalaciónes placenteras
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Edwin, woodbridge

Disukai: Staf & layanan
The location is geat, the food also, the only thing needs to upgrade bathroom, in my room the shower curtain was dirty and old, toilet is old I give 5 start to the staff.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Jaime O

Menginap 4 malam pada bulan April 2024

8/10 Bagus

Josue

Bepergian bersama keluarga
The rooms need to be updated but overall nice service love the pools
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Vaneza, Woodbridge

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Maria

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Muy bonito lugar
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Violette

Menginap 2 malam pada bulan April 2024

8/10 Bagus

juan jose

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Bonito lugar para compartir en familia y amigos. Hermosa playa, buen precio, buen servicio. Solo falta un poco de animación por las noches.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

gensine

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
so big lots of things to do. we loved it!
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Jose

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
staff service
Menginap 1 malam pada bulan April 2024

8/10 Bagus

ena, hot springs

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Florentin, Sterling

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent hotel with a beautiful beach
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

marvin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was good but they need to too much Clorox on the pool
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Douglas

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Agua muy salada
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Israel

Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

Jorge

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
This is hotel is old and extremely expensive for what it offers. The water was dirty; the tv did not work; there was no coffee available when desired…. In my view, a two, maybe three star hotel for the price of a five star hotel. Very disappointed.
Menginap 3 malam pada bulan Maret 2024

8/10 Bagus

Karla

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Sintia

Menginap 1 malam pada bulan Maret 2024