Estimado Rogelio,Estamos encantados de saber que tuvo una excelente estadía con nosotros. Para nosotros fue un gran placer y esperamos atenderles pronto! Cordialmente,

Dear Jorge Nájera,We are pleased to learn that you spent a lovely stay with us.Looking forward to welcoming you!Kind regards,

Estimada Estefany,Muchas gracias por su lindo comentario! Le comentamos que estuvimos encantados de poder haberles recibido y esperamos tener la oportunidad de darles nuevamente la bienvenida :)Cordialmente,

Dejar IngridWe are glad to see that you spent a Lovely stay with usWe are looking forward to welcoming you again! Best,

Estimado AlisonLe agradecemos por compartir sus comentarios acerca de su experiencia con nosotros.Se estuvo llevando a cabo una remodelación en el área de algunas de nuestras habitaciones, la cual ya ha culminado.Por otro lado, le informamos que hemos compartido sus comentarios con los departamentos correspondientes para que implementen las medidas necesarias con el objetivo de corregir los inconvenientes descritos.Cordialmente,

Estimado José,Estamos muy complacidos de saber que disfrutaron plenamente su estadía en La Costa del Sol :)Le informamos que hemos compartido sus comentarios con nuestro personal para recordarnos que nuestros objetivos se están cumpliendo.Esperamos poder tenerles nuevamente con nosotros.Cordialmente,

Dear Dave,We are more than pleased to know that your stay was at the same level as your expectations!We are looking forward to give you a warm welcome again!Best,

Bonjour,Même si nous apprécions que vous avez bien aimé la vue depuis notre restaurant, nous sommes curieux de savoir pourquoi nous n'avons pas été a la hauteur d'un score 5/5. Nous vous invitons a nous contacter afin d'avoir plus d'informations sur votre séjour.En espérant vous accueillir une prochaine fois,Cordialement,

Dear Esther,We are more than happy to learn that you enjoyed your stay at our hotel. We want to let you know that we were delighted to have you here!We are looking forward to welcoming you soonSincerely,

Estimado Fabian,Nos complace saber que disfrutaron su estadía con nosotros!Esperamos poder tener el gusto de darles la bienvenida pronto.Cordialmente,

Dear wilson,We are sad to see that we did not meet your expectations. We would like to know more about your experience and we will appreciate if you can reach us to get more details and be able to know how can we improve our services.Thank you again and have a nice day.Kind regards,Juan Martinez

Dear Kailu,We are happy to see that you spent a good time with us!We can't wait to welcome you back again!Kind regards,Juan Martinez

Dear Enoc,We would like to thank you for giving us a perfect score!Looking forward to host you again!Best,Juan Martinez

Dear Mirrain,We are more than happy to know that you spent a good time here! We are going to share this review with our staff to remember us that our goals are being met.We would like to inform you that are constantly renovating our facilities in order to provide the best experience here. The renovations are going to be done at the end of this month.We are looking forward to welcoming you soon!Best,Juan Martinez

Dear Roberto, We are happy to learn that you spend such a good experience at Hotel Paseo del Sol. Regarding the room, we want to inform you that they will be renovated in order to improve our services. We can't wait to welcome you again!Sincerely,Juan Martinez

Dear Deory,Thank you for taking the time to share your feedback on your recent visit to our establishment. We're delighted to hear that you had a positive experience with our attentive staff and enjoyed the food during your stay. We take great pride in providing exceptional service and a memorable experience for our guests, and your positive comments serve as a testament to our team's dedication.Your feedback is valuable to us, and we appreciate your rating of 8/10. We're always striving to improve and enhance our offerings, and your input helps us in that process.If you have any specific suggestions or additional comments that can help us further elevate your experience to a perfect 10, please don't hesitate to share them with us. We look forward to the opportunity to welcome you back and provide you with an even more exceptional experience in the future.Once again, thank you for choosing us, and we hope to see you again soon.Best regards,

Dear Marcos,Thank you so much for taking the time to leave such a fantastic review and for rating your experience 10/10 on Expedia! We are thrilled to hear that you had an excellent stay with us.We always strive to provide our guests with the best possible experience, and it's very rewarding to know that we succeeded in making your stay memorable. Your positive feedback serves as a great source of motivation for our team.We look forward to welcoming you back in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,

Dear Jose,We're truly sorry to hear about your recent experience, and we sincerely apologize for any inconvenience or disappointment you may have encountered. Your feedback is essential to us, as it helps us identify areas for improvement.We take the quality of our food and the satisfaction of our guests very seriously. We have already shared your comments with our kitchen team to investigate the matter further and make necessary adjustments to ensure this doesn't happen again in the future.We understand how important it is to provide a delicious restaurant experience, and we regret that we fell short of your expectations on this occasion. We hope you'll consider giving us another opportunity to provide you with a more positive experience in the future.If you have any additional details or feedback to share, please feel free to contact us directly by email. We value your input and would like to work towards a resolution.Thank you for bringing this to our attention, and we appreciate your understanding.Sincerely,

Dear Rigoberto,We are very sorry to learn that we did not meet your expectations during your stay with us. We are a small beach hotel of 20 rooms and we are conscious that we are not a 10/10 hotel. Even great worldwide five stars brands are not 10 out of 10, you will always find some inconveniences and that is very common in every hotel. On another hand, we would like to inform you that the photos displayed in our website were taken recently with a simple smartphone (Not even with a profesional camera as all the hotels).Nevertheless, we inform you that we have already shared your comments to the head of departments to take immediate action to prevent this type of situation in the future.Have a great day.Best,

Dear Julissa,We are delighted to learn that you had a wonderful stay with us. Irving will be happy to read your comment. We are working hard daily in order to improve our facilites and services, therefore for your next time we assure you that your stay will be even better.We are looking forward to welcoming you soon!Kindly,

Dear Janal,We would like to thank you for taking the time to share your review.We are delighted to learn that you enjoyed our services provided by our staff. We're pretty sure that they will be more than glad to read your comments. We are looking forward to welcoming you again!Sincerely,

Dear Alicia,We would like to thank you for sharing your comments.Even though we are glad to know that you enjoyed our staff service and our food, we are surprised to learn that our rooms did not meet your expectations. Usually we receive excellent feedback regarding our comfortable rooms. We inform you that we are going to share your thoughts to the relevant department to take the necessary measures. Hoping to welcome you soonKindly,