Eksterior

Ulasan untuk Hilton Garden Inn Lafayette/Cajundome

3 out of 5
Hilton Garden Inn Lafayette/Cajundome
2350 W Congress St, Lafayette, LA

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 586 dari 1000 ulasan" "
Penilaian 8 - Bagus. 252 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 93 dari 1000 ulasan" "
Penilaian 4 - Buruk. 37 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 32 dari 1000 ulasan" "

9,0/10

Kebersihan

9,2/10

Staf & layanan

8,4/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Paula

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
I honestly have nothing bad to say except one thing that was the most disappointing was the bed and the pillows. This is a very fine expensive looking hotel to stay at why in the world do they use Outdated mattresses and pillows. They were extremely uncomfortable !! at two in the morning I thought about sleeping in my car there were four pillows, and once you laid on them the air came out of them they flattened out to half an inch! it was awful!! And I've had passed back. Surgery! the bed was hard it was the old spring mattress, the pillows were the worst in the world I had to roll up blankets to use as pillows, bed and pillows. Absolutely horrible best Western has better beds and pillows. !!!! very disappointed. If you don't get a good nights sleep, it doesn't matter how beautiful and expensive a place is.
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 1 Mei 2024
Dear Paula, Thank you for sharing your detailed feedback about your recent stay with us. We sincerely apologize for the discomfort you experienced with the mattress and pillows. Quality and comfort are central to what we provide our guests; therefore, we regret not meeting these expectations. Your comfort and satisfaction are of utmost importance to us, and we will address these concerns to ensure a more comfortable experience for our guests in the future. We hope that you will stay with us again; we are confident you will have the exceptional stay you deserve.Best regards,Blair Stancliff General Manager

10/10 Sangat Bagus

Brandi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very convenient.
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 27 Apr 2024
Dear Brandi, We are thrilled to hear you found Hilton Garden Inn Lafayette/Cajundome convenient during your stay. Your satisfaction is our top priority, and we're glad our location met your expectations. Thank you for your kind words, and we hope to welcome you back soon for another enjoyable stay with us!Best regards,Blair Stancliff General Manager

10/10 Sangat Bagus

Tammye, OSCAR

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great stay
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 26 Apr 2024
Dear Tammye, Thanks for the review! We are delighted you had a pleasant stay at Hilton Garden Inn Lafayette/Cajundome. We always strive to provide an excellent experience. We look forward to your return soon so we can share another fantastic experience with you.Best regards,Blair Stancliff General Manager

10/10 Sangat Bagus

Amy

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 1 Apr 2024
Dear Amy, We are thrilled you had an excellent stay at Hilton Garden Inn Lafayette/Cajundome, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best regards,Blair Stancliff General Manager

10/10 Sangat Bagus

Cory

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 13 Mar 2024
Dear Cory, We are delighted you enjoyed your stay at Hilton Garden Inn Lafayette/Cajundome. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the area.Best regards,Blair Stancliff General Manager

4/10 Buruk

Valerie

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Could you give me a discount because the elevator was broken. I had an event to go to and it made me late. I like the hotel.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 10 Mar 2024
Dear Valerie, We sincerely apologize for any inconvenience caused by the broken elevator during your stay. We understand the importance of timely access and regret the impact it had on your schedule. Please know that our team is working diligently to address the issue and prevent similar occurrences in the future. We value your patronage and hope to welcome you back for a smoother experience. Thank you for choosing to stay with us.Best regards,Blair Stancliff General Manager

10/10 Sangat Bagus

Keri

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
We really enjoyed our stay. The staff was very welcoming and courteous. The rooms were very clean and accommodating. We will definitely be back.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 7 Mar 2024
Dear Keri, We're thrilled you enjoyed your stay at Hilton Garden Inn Lafayette/Cajundome! It's wonderful to know our staff made you feel welcome and that you found the rooms clean and accommodating. Thank you for your kind words, and we look forward to welcoming you back for another fantastic stay!Best regards,Blair Stancliff General Manager

8/10 Bagus

Sheila

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 5 Mar 2024
Dear Sheila, We are pleased to receive your generous rating for Hilton Garden Inn Lafayette/Cajundome. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Best regards,Blair Stancliff General Manager

10/10 Sangat Bagus

Amy

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My second time staying here and won’t be my last.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 3 Mar 2024
Dear Amy, We're thrilled that you had such a positive experience during your stay at Hilton Garden Inn Lafayette/Cajundome. Thank you for being so loyal, and we look forward to welcoming you back for many more enjoyable visits in the future!Best regards,Blair Stancliff General Manager

10/10 Sangat Bagus

Randall

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 4 Mar 2024
Dear Randall, We appreciate you taking the time to leave your kind rating for Hilton Garden Inn Lafayette/Cajundome. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Best regards,Blair Stancliff General Manager

8/10 Bagus

Marcos

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Only issue was the bathroom water temperature was very hard to regulate, both the shower and sink. Bathtub was old and very slippery.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 28 Feb 2024
Dear Marcos, We are delighted you had an overall good stay at Hilton Garden Inn Lafayette/Cajundome. Your feedback about the bathroom is appreciated, and we apologize for any inconvenience you faced. We'll address these concerns with the respective team members to ensure a more comfortable experience for our guests. Thank you for choosing us, and we look forward to welcoming you back for an even more enjoyable stay in the future.Best regards,Blair Stancliff General Manager

10/10 Sangat Bagus

Bruce

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 26 Feb 2024
Dear Bruce, Thank you for the generous review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Hilton Garden Inn Lafayette/Cajundome; we hope to see you again soon. Best regards,Blair Stancliff General Manager

8/10 Bagus

Brandie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The bathtubs could use some updating and sheets had hair on them and it would be nice if they had a continental breakfast in the morning. Other than those things the stay was great.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 26 Feb 2024
Dear Brandie, Thank you for choosing Hilton Garden Inn Lafayette/Cajundome! We'll certainly consider your feedback for improvements. Your comfort is our priority, and we're thrilled you had an overall great experience. We look forward to welcoming you back for another enjoyable stay!Best regards,Blair Stancliff General Manager

10/10 Sangat Bagus

DOUG

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was great
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 26 Feb 2024
Dear DOUG, We are delighted you had a great experience with our staff at Hilton Garden Inn Lafayette/Cajundome! Thank you for your positive feedback, and we look forward to welcoming you back again soon.Best regards,Blair Stancliff General Manager

10/10 Sangat Bagus

Ronnie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was a nice pleasant clean hotel. Enjoyed our stay and staff was all very personable
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 20 Feb 2024
Dear Ronnie, Thank you for reviewing your stay at the Hilton Garden Inn Lafayette/Cajundome. It was a pleasure to read that we exceeded your expectations. We work hard to ensure every guest has a comfortable and relaxing stay, so we will surely share your generous compliments with our associates. Thank you again for your feedback, and we look forward to welcoming you again soon.Best regards,Blair Stancliff General Manager

10/10 Sangat Bagus

Denise

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We were close to the Mari’s Gras parades which we wanted to see. The hotel staff were very helpful checking in, checking out and the breakfast crew were outstanding as well.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 15 Feb 2024
Dear Denise, Thank you for choosing Hilton Garden Inn Lafayette/Cajundome! We're thrilled you enjoyed our convenient location and found our staff helpful during check-in, check-out, and breakfast service. Your kind words are greatly appreciated, and we look forward to welcoming you back for another exceptional stay!Best regards,Blair Stancliff General Manager

10/10 Sangat Bagus

Stephanie

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It has been remodeled and is clean and quiet, and also has breakfast!
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari General Manager pada tanggal 31 Jan 2024
Dear Stephanie, We are thrilled about your positive experience at Hilton Garden Inn Lafayette/Cajundome! It's lovely that you appreciated the recent remodel, cleanliness, and quiet ambiance. We take pride in providing a great breakfast to enhance your stay. Thank you for your kind words, and we look forward to welcoming you back for another enjoyable visit!Best regards,Blair Stancliff General Manager

10/10 Sangat Bagus

Tony

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We enjoyed our stay. The place was so clean and the staff was awesome. We will definitely stay here again.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari General Manager pada tanggal 29 Jan 2024
Dear Tony, Thank you for choosing Hilton Garden Inn Lafayette/Cajundome for your stay! We're thrilled you enjoyed your time with us, appreciating the cleanliness and our awesome staff. Your positive feedback means a lot, and we look forward to welcoming you back for another enjoyable stay.Best regards,Blair Stancliff General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay
Great hotel. Clean, comfortable bed and hot water! Close to Cajun Dome. Staff were friendly. Breakfast was delicious!
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari General Manager pada tanggal 22 Jan 2024
Dear Guest, We are thrilled you had a great stay at Hilton Garden Inn Lafayette/Cajundome! It is lovely to hear you enjoyed our clean and comfortable accommodations, friendly staff, and delicious breakfast. Your positive feedback is appreciated, and we look forward to welcoming you back for another excellent experience.Best regards,Blair Stancliff General Manager

10/10 Sangat Bagus

Cathy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to Agave restaurant Cajun Dome and Beads for Less...great location
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari General Manager pada tanggal 9 Jan 2024
Dear Cathy, We're delighted you enjoyed the convenient location. Your positive feedback is appreciated, and we hope to welcome you back for another wonderful stay. Thank you for choosing Hilton Garden Inn Lafayette/Cajundome!Best regards,Blair Stancliff General Manager

10/10 Sangat Bagus

BRITNI

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari General Manager pada tanggal 28 Jan 2024
Dear BRITNI, Thank you for choosing Hilton Garden Inn Lafayette/Cajundome. We were pleased that we exceeded your expectations during your visit. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Best regards,Blair Stancliff General Manager

10/10 Sangat Bagus

Helena

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Conveniently located across the street from the Cajun Dome. Super nice & clean!
Tanggapan dari General Manager pada tanggal 9 Feb 2024
Dear Helena, Thank you for choosing Hilton Garden Inn Lafayette/Cajundome! We're delighted you appreciated our convenient location across from the Cajundome and found our hotel super nice and clean. Your satisfaction is our priority, and we're thrilled to exceed your expectations. We look forward to welcoming you back for another enjoyable stay soon!Best regards,Blair Stancliff General Manager

6/10 Cukup Baik

Songze

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 31 Des 2023
Dear Songze, We're glad you chose our hotel for your recent stay. Your rating and experience both matter to us as we strive for continuous improvement. We hope to have the pleasure of welcoming you back again.Best regards,Blair Stancliff General Manager

10/10 Sangat Bagus

Sandy

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 18 Jan 2024
Dear Sandy, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hilton Garden Inn Lafayette/Cajundome.Best regards,Blair Stancliff General Manager

10/10 Sangat Bagus

Shbrone

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good stay
Nice, clean hotel and pleasant staff. Check in was a breeze. On site restaurant was ok, at least the breakfast was , the dinner choices were vety limited. I only wish eating places were closer.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 28 Des 2023
Dear Shbrone, Thank you for this generous review! A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. It makes us happy that you appreciated everything about your stay, including our clean and comfortable accommodations and our hardworking staff, who strive to exceed your expectations. We are also glad that you liked our on-site amenities. Thank you for your specific feedback about our location. It was our pleasure to host you at Hilton Garden Inn Lafayette/Cajundome, and we look forward to seeing you soon.Best regards,Blair Stancliff General Manager

10/10 Sangat Bagus

KIVA

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 25 Des 2023
Dear KIVA, Thank you for the excellent rating for Hilton Garden Inn Lafayette/Cajundome! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Best regards,Blair Stancliff General Manager

4/10 Buruk

Francisco

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 18 Des 2023
Dear Francisco, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we do not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Best regards,Blair Stancliff General Manager

2/10 Sangat Buruk

Joshua

Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel had a hiring event with hundreds of people. The lobby was so crowded that staff had to take me through the kitchen to get to my room. All seats in the breakfast area were taken by people waiting for the event. Coffee cups were all gone. Paying customers that were staying there were unable to park, get to their rooms, or use the services they paid for. I ended up switching hotels.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 17 Des 2023
Dear Joshua, We sincerely apologize for the inconvenience caused during your stay. The overcrowding due to the event impacted your experience, and we regret the challenges you faced with parking, accessing your room, and utilizing hotel services. Please accept our apologies for the disruption this caused. Please know that your feedback is valuable, and we are actively addressing these issues to ensure a smoother experience for all our guests. We appreciate your understanding and hope for the opportunity to regain your trust in the future.Best regards,Blair Stancliff General Manager

10/10 Sangat Bagus

Walter

Bepergian dalam rombongan
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The drawers had empty bags ECT from previous customers.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 16 Des 2023
Dear Walter, We appreciate your feedback about Hilton Garden Inn Lafayette/Cajundome. We'll address this matter with our housekeeping team to ensure a more thorough check of drawers. Your comfort is our priority, and we look forward to welcoming you back for an improved experience. Thank you for bringing this to our attention.Best regards,Blair Stancliff General Manager

10/10 Sangat Bagus

Myrna

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 14 Des 2023
Dear Myrna, We appreciate you taking the time to leave your kind rating for Hilton Garden Inn Lafayette/Cajundome. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Best regards,Blair Stancliff General Manager

10/10 Sangat Bagus

Karla

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 7 Des 2023
Dear Karla, It was a pleasure receiving your fantastic rating for Hilton Garden Inn Lafayette/Cajundome. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest; we look forward to your next visit.Best regards,Blair Stancliff General Manager

10/10 Sangat Bagus

Sandy

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed with our pets and the room we were given made it very convenient to take them outside.
Menginap 1 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 28 Nov 2023
Dear Sandy, Thank you for your recent stay at Hilton Garden Inn Lafayette/Cajundome. We are pleased we could make you and your companion most comfortable during your stay. We try to accommodate our guests with pets by placing them near the exit to make it most convenient for their needs. We are glad that details such as this made your stay more enjoyable. We look forward to welcoming you again whenever your travels bring you back to the area.Best regards,Blair Stancliff General Manager

6/10 Cukup Baik

Perry

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Not very hot water no matter how long I waited.. as suggested
Menginap 1 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 30 Nov 2023
Dear Perry, Thank you for taking the time to leave your review. We genuinely regret that you had some challenges with the hot water in your room. We always aim to provide a comfortable, relaxing experience; we hope you will accept our apologies for this frustrating inconvenience. We will address this appropriately, and we very much appreciate you bringing this to our attention. We hope you will visit again so we can provide you with the flawless visit you deserve.Best regards,Blair Stancliff General Manager

8/10 Bagus

Melissa

Menginap 2 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 10 Des 2023
Dear Melissa, We appreciate you taking the time to leave your kind rating for Hilton Garden Inn Lafayette/Cajundome. Your satisfaction is important to us; therefore, we are pleased to have met your expectations. We look forward to welcoming you back and wish you all the best for your future travels.Best regards,Blair Stancliff General Manager

8/10 Bagus

Aimee

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 18 Nov 2023
Dear Aimee, We appreciate you taking the time to share your generous rating with fellow travelers online. It was a pleasure hosting your visit, and we look forward to welcoming you back to Hilton Garden Inn Lafayette/Cajundome.Best regards,Blair Stancliff General Manager

6/10 Cukup Baik

Theresa

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 10 Nov 2023
Dear Theresa, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Best regards,Blair Stancliff General Manager

2/10 Sangat Buruk

Ryan

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari J.J. pada tanggal 6 Nov 2023
Hi Mr. Pittmon, I see you gave the hotel a rating of 2 out of 10, but I do not see any comments of why. Can you please let us know if there was anything that the hotel should be aware of or something we may need to improve on? I see your reservation was on August 24th, which was over 2 months ago.

10/10 Sangat Bagus

Margaret

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was well maintained and the landscape was beautiful. The entrance to the building gave you an at home feeling away from home. The foyer and living area was very nice and pleasant. The staff was very nice, especially Joselyn the desk host.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 3 Nov 2023
Dear Margaret, We're thrilled your stay at Hilton Garden Inn Lafayette/Cajundome was so enjoyable. It's wonderful that you found the property well-maintained with beautiful landscaping. The at-home feeling and pleasant foyer indeed added to your experience. We'll make sure to pass on your kind words to Joselyn and our staff. We look forward to welcoming you back in the future!Best regards,Blair Stancliff General Manager

10/10 Sangat Bagus

Yolanda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
First impressions are very important. This was my first time here and all I can say is that from check in to check out, everything was fabulous. I will only stay at this location whenever I and in that town again. Customer service was fantastic.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 30 Okt 2023
Dear Yolanda, We are thrilled to hear about your fabulous experience at Hilton Garden Inn Lafayette/Cajundome! Providing exceptional customer service is our top priority, and we're delighted to have left a positive first impression. Your praise is greatly appreciated, and we look forward to welcoming you back whenever you're in town again. Thank you for choosing us for your stay!Best regards,Blair Stancliff General Manager

10/10 Sangat Bagus

Jaselyn

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 30 Okt 2023
Dear Jaselyn, Thank you for the perfect rating! We are delighted to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Hilton Garden Inn Lafayette/Cajundome, and we look forward to welcoming you back soon.Best regards,Blair Stancliff General Manager

10/10 Sangat Bagus

Jill

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 8 Nov 2023
Dear Jill, Thank you for your excellent rating. Our top priority is for you to have an enjoyable stay, and we are pleased to have exceeded your expectations. It was a pleasure hosting you at Hilton Garden Inn Lafayette/Cajundome, and we look forward to welcoming you again soon.Best regards,Blair Stancliff General Manager

10/10 Sangat Bagus

Sherri

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Super friendly staff. Clean room. Comfy bed. Hotel is very quiet. Would stay there again.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 16 Okt 2023
Dear Sherri, We're delighted you had such a positive experience at Hilton Garden Inn Lafayette/Cajundome. Thank you for your kind words about our friendly staff, clean rooms, and comfortable beds. We look forward to welcoming you back for another enjoyable stay. Your satisfaction is our priority.Best regards,Blair Stancliff General Manager

10/10 Sangat Bagus

Joshua

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 16 Okt 2023
Dear Joshua, It is wonderful to know you enjoyed everything about your time at Hilton Garden Inn Lafayette/Cajundome and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Best regards,Blair Stancliff General Manager

10/10 Sangat Bagus

Patricia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Staff was great
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 15 Okt 2023
Dear Patricia, We're delighted you had a positive experience with our team at Hilton Garden Inn Lafayette/Cajundome. Your kind words mean a lot to us, and we hope to welcome you back for another fantastic stay in the future. Thank you for choosing our hotel!Best regards,Blair Stancliff General Manager

10/10 Sangat Bagus

Joseph, Houston

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Best hotel in West Lafayette
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 5 Okt 2023
Dear Joseph, Thank you for your kind words! We're delighted that you consider Hilton Garden Inn Lafayette/Cajundome as the best hotel in West Lafayette. Your satisfaction is our top priority, and we look forward to providing you with exceptional service and accommodations during your future visits.Best regards,Blair Stancliff General Manager

10/10 Sangat Bagus

Michelle

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 3 Okt 2023
Dear Michelle, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you letting fellow travelers know about your experience, and we look forward to many more visits to Hilton Garden Inn Lafayette/Cajundome.Best regards,Blair Stancliff General Manager

6/10 Cukup Baik

Venecia

Noisy but ok
Menginap 1 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 26 Sep 2023
Dear Venecia, Thank you for taking a moment to share your experience. We are glad your overall stay was pleasant. However, we apologize for the noise issues. Feedback like yours gives us valued insight to improve our accommodations and guest experience; therefore, we appreciate your comments. We are grateful for your patience, and we hope you will consider staying with us the next time your travels bring you to our city.Best regards,Blair Stancliff General Manager

8/10 Bagus

anja

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 24 Sep 2023
Dear Anja, We are delighted you had a great stay at Hilton Garden Inn Lafayette/Cajundome. Thank you for the kind rating, and we look forward to hosting you again soon.Best regards,Blair Stancliff General Manager

8/10 Bagus

Christopher

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Great Hotel in Lafayette
Great Hotel. Close proximity to everything I wanted and needed to do. The associate who checked me in was fantastic. The room was very comfortable and spacious. Room for improvement yes: My hot water never heated up in the 2 days, and the pillows could be a little firmer. A complimentary breakfast would have been nice. However a 5-star experience.
Menginap 2 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 13 Sep 2023
Dear Christopher, We're delighted you had a great stay at Hilton Garden Inn Lafayette/Cajundome! We appreciate your feedback and apologize for the inconvenience regarding the hot water and pillow firmness. We'll certainly look into these issues to improve the guest experience. Thank you for your five-star rating, and we hope to welcome you back soon for an even better experience!Best regards,Blair Stancliff General Manager

8/10 Bagus

Melissa

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ive stay here twice now. Its in a great location.
Menginap 1 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 12 Sep 2023
Dear Melissa, Thank you for returning to Hilton Garden Inn Lafayette/Cajundome. We are glad you continue to enjoy your stay with us and are happy our location was convenient for your visit to our city's many attractions. It was a pleasure hosting you, and we look forward to your return the next time you travel to the area! Best regards,Blair Stancliff General Manager