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"Very friendly and good staff going way beyond and helping us out when needed "

"Staffs were really friendly and helpful. Breakfast variety was fantastic. Other food options were decent. Room was comfortable. "

"The bedsheet & blanket is not clean. Mosquito & flies in the room. "

"Lovely place to recharge after a busy trip! All staff were amazing- so friendly and helpful! Organized a car and driver through Cassia so we could have a day sightseeing. That was fab too: Definitely cant wait to come back and stay again!! "

"Amazing place to stay! "

"Excellent stay with Angsana Bintan, they are polite, professional and warm. All the dept have the synergy to updates guest what happening at the hotel.Thanks millions to all the team to made my husband birthday memorable ones. From hotel Manager, Mr Omas and his Team at Front office who helped us with a few arrangement for our needs in hotel and the Bintan day Tour. Mr. Gin from Angsana Spa with his warm and friendly personality assist us with spa booking. Restaurant asst. Manager( sorry i forgot the name) who always have smile and shared passionately about Banyan CSR with the nature and Nadyn the friendly and cheerful service crew. Mr. Edy from Housekeeping with his polite and always make sure the rooms are clean . Lastly Banyantree spa receptionist, May and our therapist Rose, Thalia and Rina thank you for wonderful treatment with your excellent skills. Till we meet again😃"

"Brand new hotel in Batam. Staff were helpful and friendly. Rooms were clean. Would be better if the pools were heated."

"Great swimming pool and beach "

"Great stay for families. Kids club could have a bit more inside but fantastic playground. A la carte options at restaurant would be the only main thing to add otherwise fantastic renovation and vacation spot. We will visit again. "