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Ulasan untuk The Hills Hotel

3 out of 5
The Hills Hotel
25205 La Paz Rd, Laguna Hills, CA

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 420 dari 1001 ulasan" "
Penilaian 8 - Bagus. 289 dari 1001 ulasan" "
Penilaian 6 - Cukup Baik. 145 dari 1001 ulasan" "
Penilaian 4 - Buruk. 70 dari 1001 ulasan" "
Penilaian 2 - Sangat Buruk. 77 dari 1001 ulasan" "

8,2/10

Kebersihan

8,4/10

Staf & layanan

7,4/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

7,6/10

Ramah lingkungan

Ulasan

8/10 Bagus

Steven

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Marta

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is beautiful. The bar, restaurant, room were clean. The staff was professional, friendly and helpful. The carpet in the halls was gathered along the center. I’m not sure if they are planning on replacing it but it could be a tripping hazard.
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

Yi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property’s location is great and close to many restaurants and the freeway. I thought its interior needed some upgrades that’s all. The staff is all helpful and friendly. It’s good value and a 5 minutes drive to the place we needed to be this weekend so that’s a huge plus!
Menginap 2 malam pada bulan Maret 2024

4/10 Buruk

Pablo

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
TERRIBLE Air Conditioning, super old heating didnt work
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

Mitchell

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Carpet was in disrepair, rooms need to be updated
Menginap 4 malam pada bulan Februari 2024

8/10 Bagus

Ashoo

Menginap 2 malam pada bulan Februari 2024

4/10 Buruk

Joelle, bronx

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Travis

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024

4/10 Buruk

Nicole

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
My room was next to someone that snorred so loud I couldn’t go to bed and I heard it all night
Menginap 1 malam pada bulan Februari 2024

4/10 Buruk

Amanda

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
In much need of maintenance 😫 not what we were expecting.
Menginap 2 malam pada bulan Februari 2024

8/10 Bagus

Theresa, Kaneohe

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Would have given it 5 stars 🌟 , but our room always smelled like pot. Ugh
Menginap 3 malam pada bulan Februari 2024

10/10 Sangat Bagus

Garilynn Alpern, Santa Barbara

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is attractive, clean, nice pool but too cold this time of year to try it out. The bar was pleasant. We chose the hotel because it was convenient to a family gathering. It’s not a destination. Good for business in the area.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Kathy, Corneilious

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Freeway closr
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Danny

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
this property was very affordable. It has a very nice glamorous entrance and a very large parking lot. The common areas are very nice. It has a little café, which has very moderate food. Nothing to write home about and a little bar area which is cool not much in the vending since they don’t have a shot to buy any food but they have a little area that may have a few things like a sandwich or two and some drinks and some chips. Reception was really nice very friendly Staff, we got a couple of coupons to get some very discounted drinks. Elevator access to the rooms were easy. Apparently there’s about 140 rooms. Once you get out the elevator to your rooms, the corridor leading to the rooms are a little rundown the flooring carpet is rippled an old it looks like they are doing a slow partial renovation. The rooms are very very spacious with fridge and coffee nice shower, etc. The sheets look a little old little but felt clean . overall no complaints it’s not a five star and it’s barely a four star but we will definitely come again when we come to the gymnastics competition again next year. Very good value.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Jorge

Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

mojgan, Laguna Hills

Bepergian bersama keluarga
Disukai: Staf & layanan
The hallways to get to the rooms are long, which is not a problem, but all the carpets are so old and wrinkled, and our suitcase caught twice, and we nearly fell. They do not have a bellboy to help with suitcase, the Garnet gala area was nice, the food were amazing. The staff and the helpers were wonderful.
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Scott, North Salt Lake

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Garth

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
Menginap 4 malam pada bulan Desember 2023

10/10 Sangat Bagus

Micah

Menginap 2 malam pada bulan Desember 2023

6/10 Cukup Baik

GLAYJOS

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Property, rooms, halls, carpets., etc needs upgrade, but is clean. Common areas like 1st floor land 3er floor lobby pretty nice, restrooms on lobbies pretty too, restaurant and bar personal very friendly. Near to the hotel a lot of restaurant, no walkable at least for me, is close to the property by car.
Menginap 4 malam pada bulan Desember 2023

8/10 Bagus

COLLEEN

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice accommodations and only 7 minutes away from family.
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Nancy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It's a great comfortable hotel and close to family and has all my needs covered.
Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

William

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Dirty and Unpleasant
It was extremely unpleasant. Our original room had dirty bed sheets that were covered in hair. The clerk was extremely rude and only allowed us to change rooms after my wife argued with him. When we requested housekeeping, no one came by. They also snuck in a mandatory $20 per day “amenity” fee, which was only a couple of bottles of water and WiFi. Overall, my wife had an awful experience and would not stay there again.
Menginap 5 malam pada bulan Desember 2023

10/10 Sangat Bagus

Deanna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Hills Hotel is a nice hotel. Quiet, they have a bar and restarant. Room was clean, with modern fixtures and decor. I would stay there again when I come back to California.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Irvin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

Aaron

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The hotel is RUN DOWN! It needs a much needed TLC and remodel. The carpet in the walkways are wrinkled and torn. You can hardly roll your luggage on them. The room is a good size but it needs to be maintained. There is visible wear and tare all pf the place. The items that have been attempted to get fixed, looks terrible! I wouldnt stay here again. Its shocking that this hotel is owned by a bigger corporation that owns 6,000 hotels yet it looks like its bet let go completely. The potential is there but the hotel reminds me of a motel!
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Julio, YORBA LINDA

Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Rebecca

Menginap 1 malam pada bulan Desember 2023

4/10 Buruk

Griffin

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Delayed check in, broken bathroom door handle, broken television, broken lock on door, ants in the bathroom, damage to my rental vehicle by the hotel, and an unhelpful staff with no response from management made this a very poor stay.
Menginap 2 malam pada bulan Desember 2023

6/10 Cukup Baik

Lauren, Anaheim

Disukai: Staf & layanan
The first room I was put in smelled like pet urine/feces. I called the front desk and they put me in a better room.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Amy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

Cheng

Tidak Disukai: Staf & layanan
I would give no star

8/10 Bagus

Peter

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Gutes Hotel, etwas laut
Gutes Hotel, waren drei Nächte wegen einer Konferenz hier. Sehr freundliches Personal. Zimmer gross und in gutem Zustand. Wermutstropfen ist die Autobahn daneben. Leider sehr laut und auch in den Zimmern auf der zugewandten Seite noch gut zu hören. Eine Baustelle direkt vor dem Hotel setzt zur Zeit dem ganzen dann noch eins drauf. Bessere Schallschutzfesnter wären hier angezeigt.
Menginap 3 malam pada bulan Desember 2023

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 4 malam pada bulan Desember 2023

6/10 Cukup Baik

Michael

Tidak Disukai: Kondisi & fasilitas properti
It was close to where I needed to be...but be aware that there is ongoing freeway construction going on, and they start making really loud noises at 7 am...ask for a room on the side of the building away from the 5... also this property is dated and in need of a serious renovation. The people I dealt with were ok...not sure I would stay here again tho.
Menginap 2 malam pada bulan Desember 2023

4/10 Buruk

Serina

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Should be a 2 star hotel
I have no idea why this hotel is rated as highly as it is. We stayed in room 230. There's obvious water damage in the walls, they're all bubbly and likely have mold. The slider door to the bathroom has water damage, because the shower doesn't have a full door and water splashes out the entire time. The carpets are raised, dirty, stained, torn in the hallways. The grout in the shower tiles is dirty and the tiles are cracked. The beds were rock hard. We ended up having to pay 70 more for some convenience fee and for our dog, even though we had specified we had a dog when we booked. So for one night at this 2 star place we paid around 220. The front desk was quick and friendly at check in, and we got 2 free drink tickets for the bar, these were the only pluses. I don't write reviews unless a place is really good, or really bad. Spend your money elsewhere.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

4/10 Buruk

Don

Bepergian bersama teman
Disukai: Kebersihan
$20 "mandatory amenity fee" added at check in. What a negative start! Just put it in the price.... if you need the money. Feels sneaky and underhanded. Very noisy - with very large group event. Drunk people pounding on doors. Could easily hear people's conversations in next room. Heater didn't work on cold night. They sent a maintenance person - who got the fan to work, but not the heater. Definitely would not stay here again.
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

Elizabeth

Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

Jimmy

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kenyamanan kamar
Menginap 5 malam pada bulan November 2023

2/10 Sangat Buruk

Stephanie

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This property was a hot mess. The hot tub was roped off with caution tape. The “fitness center” was tiny and smelled bad. The bar closed at 10pm. There is no private area to take a call outside of your room. The rooms are janky: the fan doesn’t stay on and the bathroom door doesn’t close all the way. I do not recommend at all.
Menginap 5 malam pada bulan November 2023

10/10 Sangat Bagus

Joseph

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
rooms were clean and affordable
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Nelly

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It's a nice hotel for a great price
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Geraldine

Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Audrey, Laguna Hills

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Easy check in a room was very nice and cozy lobby was decorated pretty
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Nathan

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good Clean Hotel in Laguna Hills
Stayed here for a business trip to the area. The hotel has some age on it, but it is well-maintained and clean, which is all I ask. The hotel staff was very friendly. The wifi is free and fast and lots of free parking is available. The are a few shopping and restaurant options within a short driving distance. I would stay here again if in the area.
Menginap 3 malam pada bulan November 2023

4/10 Buruk

Dhruv, Union

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 5 malam pada bulan November 2023

8/10 Bagus

Gabino Ibarra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Anthony

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023