"My family and I stayed at this hotel for 8 days, and unfortunately, our experience was extremely disappointing.
The biggest issue was a severe ant infestation throughout our room. Ants were everywhere, including on the bed. My wife was bitten multiple times while sleeping and is still suffering from significant itching and discomfort as a result.
Housekeeping standards were also very poor. Even after the room was cleaned every other day, the floors remained dusty, with dirt accumulating in corners and along the edges of the room. The hallways and corridors were consistently dirty throughout our entire stay.
The laundry was another major problem. The only machine broke down while we were using them, leaving us with heavy, soaking wet clothes. After waiting nearly two hours, we were forced to take our laundry to a neighboring hotel to finish washing and drying our clothes.
The gym was also unacceptable. There was no air conditioning, only hot air circulating from fans, making it extremely uncomfortable to exercise. In addition, gym machine was broken and unusable.
The outdoor areas were not maintained either. The parking lot was littered with garbage throughout our entire 8-day stay and appeared never to have been cleaned.
Overall, this was one of the worst hotel experiences we have had. The lack of cleanliness, poor maintenance, broken facilities, and unresolved pest issues made our stay very unpleasant. We would not stay at this hotel again."
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