Search Hotels in Lake Bernadette, Tampa

"The property had really great ratings with an emphasis on cleanliness and my experience could not have been further from this. When we walked in I sat on the couch and there was old dried food stains all over it. I let the person at the front desk when he came by my room. He told me he would ask someone from housekeeping to come by which never happened. So we just had old drive food like cheese and stuff on the couch the whole time. The towels also had holes in them. One of the wash clothes just literally disintegrated while i was in the shower. I'd never seen anything like it. When we asked for more towels they told us we had to wait until 11am the next day to call down and ask for towels. But the phone didn't work, so not sure how we could do that. They also told us to just check by the pool, which also doesn't have towels. We eventually took the tattered towels down to the front desk to beg for more towels that weren't falling apart. They finally agreed to replace the towels, after a bunch of back and forth. The whole place also smells like old stale cigarette smoke and there are no elevators, which was fine but not ada friendly. We ended up checking out a day early."

"Front desk staff were very accommodating. The hotel itself was very clean with a beautiful and relaxing pool area"

"The breakfast menu was simple. The property was clean overall. "

"I love the place everyone was so friendly and welcoming the only one think you need better coffee to the breakfast. The rest everything else was amazing thank you . I will go back soon"

"All good"

"The room was clean and the bed was comfortable."

"Really cute place. Easy check in and check out. Staff was friendly. "

"Excellent Reception and Catering staff."

"If your looking just for one night to stay is fine but wouldn’t recommend woman to stay . Sketchy place , sketchy people. My room was dirty when I arrived. Not enough amenities. Microwave was not working at all and mini fridge wasn’t cold enough. Room was sketchy too . My door did not have a safety lock. My room door has a bullet mark and bedsheet filled with cigarette burns . Staff was ok but needs more customer service. Also housekeeper came in barging in my room without my permission. She had a key to get in . She kept asking me to tip . Don’t have to force to ask me. Besides not letting her inside the room , I just gave the stuff to her and that’s it and still asking for tip . Overall did not feel comfortable here ."