Hotel dekat Lake Hiddenwood State Park

"While the staff tried to help as best as they could, this hotel lacked basic requirements of a three star hotel. There was no soap or shampoo when we checked in, the key stopped working after one day even though we were staying for two days, the room had no microwave or a fridge, there was no breakfast and the restaurant/bar were out of service which was not noted anywhere during the booking process. We were disappointed that Expedia would allow this hotel to be on their list as a three star...

"We were greeted by staff that did not tell about the fact that there was no ice for any ice machines. She said “it’s supposed to get fixed but that was days ago”. That continued for our 4 day stay. When I asked for more than 2 towels, since we were staying for 4 days, I was met with- just put the used ones outside the door and then I will give you more”."

"Just say I never will go to this place."

"The rooms and common areas inside were clean. Outside by the pool the grass needed cut. Overall, very nice place."

"The location is good as a base for visiting the upper Finger Lakes region. The tile areas of the bathroom were not properly rinsed after cleaning so there was a film of sorts on the tile which was unpleasant to walk on."

"Overpriced and under-whelming. The room was comfortable but very small given the nightly rate. Breakfast was only a selection of bagels with a choice of fillings (I had the salmon bagel which was good but, again, under-whelming given this is supposed to be a luxury hotel. We will not stay there again nor recommend it."

"Friendly staff"

"My stay was brief but"

"The entire staff was very polite and kind. Our room wasn't very well equipped, but it was very clean. The tissue box was completely empty (not like it had a few tissues left...so it should not have been missed). We had to ask for tissues, toilet paper, and body wash - just for a 2 day stay."

"Clean room, comfortable bed and friendly staff!"

"Solid value"

"Stayed in room with 2 double beds on lake side. Nice view. Love the spacious size, storage, cleanliness & large TV in the room. Bed comfort was just ok for me. Bathroom was ok, not kept up the best (towel holder hung up crooked on the door, toilet tank was lopsided & sink water pressure scares you if you're not expecting it & splatters. Overall, pretty clean though. Love the mirror size, light & defogger. Outlets in room & bathroom are plentiful. Parking is further away, but didnt mind...

"under construction so couldn't use any amenities. blinds were not dark enough ,light shinning into windows all night."

"The hotel was clean, comfortable, and the room itself was very nice. Unfortunately, my experience at check-in wasn't the best. The front desk associate came across as dismissive, particularly when she realized our reservation had been booked through a third-party service. The way she requested an alternative form of payment felt rude and unwelcoming. Additionally, when we got to our room, there was no shower soap in the bathroom. We called the front desk to request some, but it took nearly two...

"Sticky floors."

"If I could give this property zero stars, I would. From the moment I pulled into the parking lot, it was clear this hotel was not being maintained to an acceptable standard. There were multiple individuals loitering outside who appeared to be engaging in suspicious activity, making me feel uncomfortable and unsafe. The unpleasant odor began in the lobby during check-in and became even worse throughout the property. The hallways smelled strongly of urine and feces, to the point that it burned...