West Lake Hills hotel guide. Fairmont hotel in West Lake Hills, Austin

"everyone was so nice and helpful. the room was clean, good location. Had a great pop-up bar on the 31st floor with a great view."

"Beautiful place Top notch service and atmosphere Highly recommend "

"Single traveler here ! Nice area , clean . Nice amenities . Having a kitchenette is a plus !"

"I didn't even check in, I just turned around and drove back home. Disgusting, dirty, black homeless guys walking around outside, and they charge $35/night for PARKING."

"Clean rooms and attentive staff. Rooms are smaller than depicted in photos."

"The tech was confusing but worked out in the end. Except for the TV. We had a hard time figuring it out "

"9 dollar water was a joke. AC went out and took them an hour to fix. I ended up getting a sick because they don’t clean the air conditioner."

"Ok"

"I have nothing negative to say about the Aiden! The staff is awesome, the breakfast and sushi restaurant are awesome, and the pool is great!! We come to this hotel every year and its always a perfect stay."