We stayed in one of the suites (#7 on the end). First the good... The suite is very spacious, has an awesome wraparound deck, and the massive shower was a welcome surprise. The location is top-notch, right in the heart of Chimney Rock Village and very close to Lake Lure's many amenities. The staff we interacted with were friendly.
Onto the bad... We booked the one-bedroom suite so as to accommodate three guests (which was stipulated at the time of reservation). The suite features two double beds in the bedroom and a pull-out sofa in the living room. Sadly, the suite was not equipped with linens or blankets for the pull-out sofa. We did not realize this until we returned to the room late, when the front desk was closed. This meant our friend had to sleep on the sofa itself (with no blanket) rather than enjoying its pull-out functionality. We accept some responsibility for not double checking the linen situation before going out for dinner, but really—should we have to? If you're offering a pull-out sofa, equip the room with the appropriate linens OR double check with the guest at the time of check-in whether linens will be needed so they can be provided right away.
Finally, onto the ugly... the bed closest to the closet in suite #7 has bedbugs or some other unwanted six-legged visitors. One of us was bitten to high heavens with arms and neck covered.
Verdict: great location, spacious, but the beds all need checking, and some attention to detail would go a long way.