Search Hotels in Lake Pocotopaug, East Hampton

"The hotel and the room were wonderful, Luis the maintenance person was very pleasant and very helpful with the AC and TV in the room. He was nice and offered his services to us. The front desk staff named Jasmine was very rude and very mean tone with an attitude. Was not helpful when asked where we can order food from."

"Everything was very clean and well maintained and the staff was very nice. The bed was a bit lacking - it was oddly short and the springs were very squeaky and also I think there was plastic on it. For a budget hotel not bad though! I do wish they provided conditioner and lotion vs just shampoo and bar soap. Also it smelled weird but not terrible just a strong cleaning smell maybe."

"The hotel was not acceptable for many reasons. I had 4 rooms. None of the rooms had any information about local stuff, TV channels, or the area. 2 rooms had no hair dryer. One room (401) the phone didn’t work, the bathroom door handle fell off, there was mold on the tub, ceiling and wall, there was coffee but no coffee maker, and the room was not clean when we arrived or cleaned on our 2nd day there. Room 403 TV did not work with the remote. The desk person came to the room and told my 84-year-old mother she could reach up and around the tv to control it. We called the front desk for 5 minutes with no answer to get this response when she finally responded. In the same room, there was a door stop in the floor that was a tripping hazard when using the closet. Bathroom amenities included 3 different brands - a bar of soap, a tiny shampoo, and a lotion. No conditioner. It seemed like they got the products at a close out sale or something. There was nothing about this place to set it apart from the cheapest motel, but it wasn’t cheap. Breakfast was ok. Coffee in the lobby was terrible. The whole place smelled of weed and air freshener spray. Every single time we left our room, the key card stopped working. Prior to arriving, I tried to call the hotel numerous times. They never answered. So don’t recommend this place that is actually very conveniently located."

"Kind of dirty, floors were dirty in common area/foyer, stuff stuck to the walls, hair in the shower when we got there. Pool closed, end of May. Staff was upset when we asked for more towels on our third day. Ok place for a quick stop, but I wouldn't stay for more than one night, probably wouldn't go back."

"Only issue was difficulty keeping the a/c and fan on."

"The staff was great. The room was sparse. I was on the first floor at my request. Outside our window for 2 days was trash. I asked them to remove it on the third day. They were very apologetic and explained they had somebody out sick So I totally understood. We had our dog with us, and they made us very comfortable with having him there. Nice people just a very average hotel."

"Great place great value"

"Parking is easy and convenient. Attached via an elevator. The room was clean. Lots of options for food in the downtown area. The staff was very friendly and offered us cookies on check in and check out. "

"Staff was attentive and professional. Will go back again "