We are a family of 4, and we stayed here for 1 week. The staff here get an A++ from us. They were very kind, friendly and willing to help in any way. There was always a smile and a wish for a good day or inquiry as to how you and your day were each time we came and went. The hotel was very clean everywhere we went. Breakfast was good, and there was coffee and cocoa available at all times. There is all the shopping you may need within walking distance. We did however have an issue or 2 that were enough to make us personally look elsewhere for our next visit, we had to move rooms within the first hour of arrival due to the toilet not functioning. The second day we had to have someone come up to the new room and fix the toilet as that one stopped working (all done very quickly and kindly). The pool could use some tlc for sure. It was tinged green on the bottom and sides in places and some of the brickwork was in need of repair. While it wasn’t overly bad, we couldn’t even skim the pool ourselves because the skimmer was ripped/rotted so badly it had no netting to speak of. If you don’t fancy having a pool and maybe the toilets were just bad timing and a fluke, the rest of the hotel was clean, friendly and comfortable.