Lancaster hotel guide. Accor Hotels hotel in Lancaster, Massachusetts

"Hands down the place gets a 5 star. The food was great the staff for the most part. We stayed there for 10 days for business and leisure. The only issue I had was the a bunch of dog poop all over the property because people didn’t clean up after their dogs. The lady that checked us in wasn’t sure if we could have a room because they were out of pet friendly rooms even after informing her this is a service dog for my special needs daughter. Our room was only vacuum once while being serviced and they failed to replace toilet paper. Lastly the restaurant staff was more into chatting with each other vs being more attentive to the customers. Otherwise the place was kept clean the staff was super friendly and the morning breakfast was very good and area very clean. "

"Staff were very nice. "