"I have stayed at this hotel almost every weekend due to work, but this will be my last time coming here. The overall surroundings of the hotel is great and they do a very good job keeping the rooms clean, but the issue is that customer service is subpar to say the least, I worked with a staff member named sunya during my check-in and checkout and all I can say is that she is extremely rude and should not be working in customer service at all. She is the main reason I won’t be returning, it’s a shame because everything about the hotel is up to standard which is why I came here but I refuse to pay all that money to be disrespected."