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Ulasan untuk Sleep Inn University

2.5 out of 5
Sleep Inn University
2121 S Triviz Dr, Las Cruces, NM

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 287 dari 841 ulasan" "
Penilaian 8 - Bagus. 302 dari 841 ulasan" "
Penilaian 6 - Cukup Baik. 127 dari 841 ulasan" "
Penilaian 4 - Buruk. 56 dari 841 ulasan" "
Penilaian 2 - Sangat Buruk. 69 dari 841 ulasan" "

7,6/10

Kebersihan

8,4/10

Staf & layanan

7,0/10

Fasilitas

7,4/10

Kondisi & fasilitas properti

7,4/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Eric

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
This Sleep Inn was disgusting. I’m sure the room was not completely cleaned and definitely not vacuumed. The shower had hair in it and the bathroom smelled like somebody just dropped a #2. The comforter had pet hair on it and several dark spots, and the other bed didn’t have a comforter. My wife had to buy some disinfectant wipes, some Lysol spray and a toilet wand to clean the bathroom and shower before we could use them. We would have complained to the front desk, but we were exhausted from a full day of work and travel. Never again at this hotel!
Menginap 1 malam pada bulan Mei 2024

4/10 Buruk

Priscilla

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Unfortunately - upon arrival between 5:30pm-6pm we were given access to the rooms to find only 1 of the 4 units we reserved was made up, and the one was poorly cleaned. Once made up - it appeared they only put clean sheets on the beds and clean towels. The carpet was not cleaned nor were the surfaces. This property has great potential - but the cleaning staff needs to be educated/trained to make this property successful. When we approached the cleaning lady she was NOT happy she had to make up our rooms. The front desk woman was pleasant and apologetic - indicated she would have to make up the rooms if the cleaning staff did not complete their work properly. Seems you are understaffed and the staff you have is overworked and not doing quality work.
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

Mike

Bepergian bersama teman, Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Overall a “meh” location. Safe and close to NMSU, staff was VERY nice, pool was small and the amenities are few, small tv, beds clean but average. No fridge in our room, one ice machine for entire building. Breakfast was ok, small but I’m c’mon it’s free.
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Anabel

Room wasn’t ready when check in came around.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Teresa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This isn't a fancy hotel but it's decent and clean. All the staff is friendly and helpful.
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Devan

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Fasilitas
Had to go to the office 1 to 2 times a day to have key reprogrammed. Was very inconvenient when you park by the door on the otherside and have walk around to the front office to get in. The lady at the office insisted I kept putting it next to electronics, but it was in my back pocket. Let alone the system should be updated if electronics are causing conflict with security.
Menginap 2 malam pada bulan Mei 2024

6/10 Cukup Baik

Yolanda

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like the fact it was close to the medical facility. I did not like having to swipe my door key 5 or more times before they open the door and the beds were to stiff for me making it uncomfortable to sleep in.
Menginap 2 malam pada bulan Mei 2024

6/10 Cukup Baik

Brittney

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Staf & layanan
The property was nice and staff was great! However, the rooms were not very clean. Bed sheets had markings on it so I asked for new ones and there was hair all over the new ones. Carpet didn’t seemed throughly vacuumed and the shower didn’t seemed like it was clean since there was leftover soap residue. The lack of cleanliness made it uncomfortable to stay.
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Antonio

Disukai: Kebersihan, staf & layanan, fasilitas
It was alright but the bed was very uncomfortable.
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Angel o

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No towels no soap
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Gabriel

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Only place i stay in Las Cruces for a reason! Love the view, location, staff all around a 10/10!!
Menginap 7 malam pada bulan April 2024

10/10 Sangat Bagus

Bruce

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amanda at the front desk was so pleasant and helpful! Keep her and give her a raise. She makes a great first impression!!
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Flor Judith

Menginap 1 malam pada bulan April 2024

8/10 Bagus

Sammy

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was perfect for my weekend plans.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Zulema

Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Angel o

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great clean and comfy bed
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Leida Mazara de

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Cesar

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Mario, Mesa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We really enjoyed our stay! Staff is very friendly and knowledgeable!
Menginap 3 malam pada bulan April 2024

8/10 Bagus

Timmie

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

William

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was very good. The room was very clean and the bed was super comfortable. We will definitely book Sleep Inn again when we go to Las Cruces again. Staff was great and cheerful.

10/10 Sangat Bagus

Lisa

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff at Check In & Check Out Were very polite.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Angel o

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice comfy rooms
Menginap 1 malam pada bulan Maret 2024

4/10 Buruk

Jason

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Property in the photos seemed more updated than it was. Room looked as if it had not been vacuumed and had stains on the carpeting. Property itself seemed to not be updated as pictures suggested.
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Benjamin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
When we checked in in, the room was not ready. She gave us another room right away. She was also helpful with directions and recommendations.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Belinda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Luisa Martínez- General manager pada tanggal 12 Feb 2024
Belinda, Thank you for taking the time to complete our online survey. We value your feedback and will share it with our team! Hope you visit us again soon!

6/10 Cukup Baik

Theresa

Disukai: Staf & layanan
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Luisa Martinez- General Manager pada tanggal 12 Feb 2024
Theresa,Thank you for taking the time to complete our online survey. We value your feedback and will share it with our team! Hope you visit us again soon!

6/10 Cukup Baik

Alan

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Staff was very helpful. The bed was comfortable and towels were in good condition. The property overall is tired and needs lots of touch ups. Carpeting was worn. No fitness center.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Luisa Martinez- General Manager pada tanggal 12 Feb 2024
Alan, Thank you for taking the time to complete our online survey. We value your feedback and will share it with our team! Hope you visit us again soon!

10/10 Sangat Bagus

veronica

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Luisa Martínez- General Manager pada tanggal 12 Feb 2024
Veronica,Thank you for taking the time to complete our online survey. We value your feedback and will share it with our team! Hope you visit us again soon!

6/10 Cukup Baik

Ricardo

Bepergian bersama keluarga
Disukai: Staf & layanan
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Luisa Martinez- General Manager pada tanggal 21 Jan 2024
Ricardo, Thak you for taking the time to complete our online survey. We value your feedback and will share it with our team. Hope you visit us again soon!

8/10 Bagus

Karen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Luisa Martinez- General Manager pada tanggal 21 Jan 2024
Karen,Thank you for taking the time to complete our online survey. We value your feedback and will share it with our team. We hope to see you again soon!

4/10 Buruk

melina

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Luisa Martinez- General Manager pada tanggal 20 Jan 2024
Melina,On behalf of our entire staff we apologize for our shortcomings on your recent stay with us. We value your feedback and hope you can give us another opportunity to properly host you when travel brings you back to Las Cruces.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kebersihan
Needs a little attention
Room was upgraded but not very clean. Mini fridge was not clean. Sink not clean. Shower door needed repair would not stay sht
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Luisa Martinez- General Manager pada tanggal 18 Jan 2024
On behalf our entire team we extend our apologies for our shortcomings on your recent stay with us. Thank you for taking the time to complete our online survey. We value your feedback and hope you can give us another opportunity to host you properly on your next visit to Las Cruces.

10/10 Sangat Bagus

GRACE

Bepergian bersama keluarga
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Luisa Martinez- General Manager pada tanggal 15 Jan 2024
Grace,Thank you for taking the time to complete our online survey. It's always great to receive positive feedback, we will it share with our team. Hope to see you back again soon!

10/10 Sangat Bagus

Earnest

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing-pick this one!
This was a great place to stay. Celeste welcomed us after midnight, upgraded our room and couldn’t have been any nicer. The hotel we stayed at the day before felt bothered that we had to even check in and barely spoke. As someone told us before, you almost feel like you should apologize for staying at those places. But not this one! It was nice, quiet, clean, and comfortable. The breakfast was great and Amanda was also great at the front desk. We didn’t see any critters, bugs, or anything, but we know those happen in this part of the country so it wouldn’t have been a big deal. I don’t know why so many people put they saw bugs, roaches, etc. because there’s no way to keep them all out. I bet they’ve all seen one or two in their own houses! Anyway, this will definitely be a stop in our future cross country trips as the price was right and the employees certainly made it a pleasurable stay.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Luisa Martínez pada tanggal 13 Jan 2024
Julie, Thank you for taking the time to complete our online survey. It’s always great to receive positive feedback! We will share your kind words with our team! We hope you visit us again soon!

10/10 Sangat Bagus

JOHN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean room, friendly staff. Everything you need in a hotel.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Luisa Martinez-General Manager pada tanggal 11 Jan 2024
John,Thank you for taking the time to complete our online survey. It’s always great to receive positive feedback. We appreciate your kind words and will share them with our team! Hope you visit us again soon!

8/10 Bagus

Roger

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Good value.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Luisa Martinez- General manager pada tanggal 8 Jan 2024
Roger,Thank you for taking the time to complete our online survey. We appreciate your feedback and hope you visit us again soon!

10/10 Sangat Bagus

adam

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Luisa Martinez- General Manager pada tanggal 21 Jan 2024
Adam, thank you for taking the time to complete our online survey. We value your feedback and look forward to your next visit with us!

10/10 Sangat Bagus

Cathy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Luisa Martínez-General Manager pada tanggal 5 Jan 2024
Cathy,Thank you for taking the time to complete our online survey! Positive feedback is always great! Hope you visit us again soon!

10/10 Sangat Bagus

josie

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Luisa Martinez-General Manager pada tanggal 5 Jan 2024
Josie, Thank you for taking the time to complete our online survey. It’s was a perfect score! It’s always great to receive positive feedback! Hope you visit us again soon!

8/10 Bagus

Karen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Luisa Martínez-General Manager pada tanggal 5 Jan 2024
Karen,Thank you for taking the time to complete our online survey. We appreciate your feedback and hope you visit again soon!

10/10 Sangat Bagus

Mavel M, Albuquerqu

Disukai: Kebersihan, staf & layanan, fasilitas
The hotel has a full breakfast which I loved, it was close to the university campus, it is very informed on service dog policy, the staff was wonderful.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Luisa Martínez-GM pada tanggal 25 Des 2023
Mavel, Thank you for completing putt online survey! We appreciate you sharing your positive feedback with us! Hope you visit us again soon!

10/10 Sangat Bagus

Elesha J

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great hotel. Clean and comfortable.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Luisa Martínez- General Manager pada tanggal 5 Jan 2024
Elesha,Thank you for taking the time to complete our online survey. It’s very nice to receive positive feedback. Hope you visit us again soon!

8/10 Bagus

Marilyn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I will stay again
The front desk staff were the only ones I talked to, and they provided excellent customer service. The place is attractive, the room was very comfortable and quiet, and the coffee and hot breakfast were very good. The location is convenient.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Luisa Martinez-GM pada tanggal 25 Des 2023
Marilyn,Thank you for completing our online survey! We always welcome positive feedback! Hope you visit us again soon!

8/10 Bagus

Larry

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Luisa Martinez-GM pada tanggal 25 Des 2023
Larry, Thank you for completing our online survey! We always appreciate positive feedback! We hope you visit us again soon!

10/10 Sangat Bagus

Christine

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean,good towels,Indoor heated pool hot breakfast,friendly staff quiet,affordable,no deposit required upfront for incidentals,rooms have mini fridge iron microwave,hairdryer.comfy bed and feather down pillows,centralized location right by the freeway exit. Overall excellent value @70$/night.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Luisa Martinez-GM pada tanggal 25 Des 2023
Christine,Thank you for completing our online survey! It’s always great to receive positive feedback! Hope you visit us again soon!

8/10 Bagus

Steven

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Luisa Martinez-GM pada tanggal 25 Des 2023
Steven,Thank you for completing our online survey! We always welcome positive feedback! Hope you visit us again soon!

10/10 Sangat Bagus

Alicia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Luisa Martínez- GM pada tanggal 21 Des 2023
Alicia,Thank you for completing our online survey. It’s always great to receive positive feedback! We welcome you to visit us again soon!

10/10 Sangat Bagus

Bill

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Luisa Martínez-General Manager pada tanggal 18 Des 2023
Bill,Thank you for taking the time to complete our online survey! It’s always great to get positive feedback. We hope you visit us again soon!

10/10 Sangat Bagus

Brittany

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Luisa Martinez - GM pada tanggal 13 Des 2023
Brittany,Thank you for completing our online survey! We appreciate your positive feedback! Hope you visit us again soon!