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Ulasan untuk The Orleans Hotel & Casino

3.5 out of 5
The Orleans Hotel & Casino
4500 W Tropicana Ave, Las Vegas, NV

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 3511 dari 7436 ulasan" "
Penilaian 8 - Bagus. 2076 dari 7436 ulasan" "
Penilaian 6 - Cukup Baik. 970 dari 7436 ulasan" "
Penilaian 4 - Buruk. 445 dari 7436 ulasan" "
Penilaian 2 - Sangat Buruk. 434 dari 7436 ulasan" "

8,2/10

Kebersihan

8,4/10

Staf & layanan

7,8/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Federico

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
Old place and rooms are dirty and carpets are worn out
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Darrelle Jean

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Will recommend
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
Thank you so much for the five-star rating! We are thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another memorable experience.

8/10 Bagus

Yuan, Arcadia

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Away from the strip, but offers free parking.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
We appreciate your business and value your great feedback. If there is anything else we can do for you, please let us know!

8/10 Bagus

Alfredo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good value
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
We appreciate you taking the time to check out our property! We can't wait to have you back for another fantastic experience real soon.

10/10 Sangat Bagus

Mateo

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good restaurants at good prices decent rooms
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
Thank you for rating us five stars! We are delighted to see you enjoyed your experience and we look forward to your next visit.

10/10 Sangat Bagus

Phillip

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Like all the places to eat ate night When everything else is either closed or out of reach.
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more five-star guest service very soon.

10/10 Sangat Bagus

Manuel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property was very clean
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
Thanks for sharing your positive experience! We value your patronage and hope to serve you again soon with great guest service.

10/10 Sangat Bagus

Ana

Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Thomas

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The good. Staff very friendly and plenty of food options. No problem with parking, plenty of spaces. The Jersey Boys musical was one of the best shows we have ever seen. The bad. Paid in advance for a king bed with a strip view and received a 2 queen with a parking deck view. Went to get the room we reserved and was told it was not available but to come back in the afternoon the next day. Room seemed to be dated and smelled like cigarettes.
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
Thank you for taking the time to share your feedback. Your review is important to us and we are eager to have the opportunity to serve you again in the future.

4/10 Buruk

Brenden

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas
Room was not what we expected, grimy, the bathtub had a slow drain while showering, and no fridge included. Realized later that they include it for an extra charge. Checking in, we did the kiosk and the attendant recommended us park in the free parking area, it was not close. Later we found out from a security guard who saw us struggling to bring our stuff up to the room, that most people use the free valet and bellhop service to take things up to the room and park the car in a separate lot. I wish we were told this while checking in. The iron board and iron were dirty and smelled bad. Neighbors were loud and inconsiderate, 2 days in a row of people banging on other rooms doors next to us at 7 and 8 in the morning, waking us up. Other than that, the tables at casino were not bad with 5$ minimus which is nice. I wouldnt stay here again.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
Thank you for your review. We are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. Please get in touch with us directly through our official property website so we can help.

8/10 Bagus

Kevin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It’s a nice stay for those not willing to pay for the strip hotels. Although lots of smokers so be aware of that. The rooms are generally clean.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
We appreciate your business and value your great feedback. If there is anything else we can do for you, please let us know!

8/10 Bagus

Susan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
Thank you for taking the time to review our property! We look forward to welcoming you back for another great experience very soon.

8/10 Bagus

Frank

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Property was very nice and staff helped a lot and great pool but, facilities weren’t the best such as sink flooding, ac not working right away, and shower not getting hot. Great stay otherwise
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
Thank you for your review! We value your feedback and can’t wait to serve you again.

2/10 Sangat Buruk

Oscar

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Lady at the front desk was extremely rude and incompetent at her job, instead of looking for a solution she decided to kick my parents out of the hotel with security.
Menginap 3 malam pada bulan Mei 2024

8/10 Bagus

Lance

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice place
Menginap 7 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
We appreciate you taking the time to check out our property! We can't wait to have you back for another fantastic experience real soon.

6/10 Cukup Baik

Sylvie

Disukai: Kebersihan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
Thanks for taking the time to share your rating. We hope your next visit is even better than your last!

10/10 Sangat Bagus

Martin

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I stayed here twice and enjoy my stay
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
We appreciate you taking the time to share your positive experience with us. We value your patronage and hope to have the pleasure of serving you again in the near future with our guest service.

6/10 Cukup Baik

Christina

Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
Thank you for sharing feedback from your recent time at our property. We will aim to make your next trip a five-star experience.

8/10 Bagus

Elmer

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Parking not enough
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
We appreciate your review and feedback, and we are looking forward to the opportunity to serve you again. Thank you!

8/10 Bagus

Rhonda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Checkin was great and easy very friendly, check out was easy but at the check out concierge Valarie could have been more friendly asking her a question about my bill was like pulling teeth. She answered my question but it was very unfriendly.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
Thank you for your review! We value your feedback and can’t wait to serve you again.

6/10 Cukup Baik

Loretta

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
Definitely had a New Orleans flow. Nothing extra good about the property or the room. What i didn't like was no refrigerator or microwaves in the room. Per the staff, they don't like you to bring anything from the outside in. Drink, water are all commonly broughtto a room. No opportunity to keep it chill.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
Thanks for taking the time to share your rating. We hope your next visit is even better than your last!

6/10 Cukup Baik

irvin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I’m not bashing the Orleans it’s a good hotel but it’s a little outdated and could use some upgrades to the rooms, if you’re not looking to break the bank then this place will probably be good for you
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
Thank you for sharing feedback from your recent time at our property. We will aim to make your next trip a five-star experience.

8/10 Bagus

Tammy

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Expedia screwed my reservation up and cost me almost nine hundred dollars more
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Li

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a nice place to stay. Staff are friendly, sending us an additional blanket.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
We're so grateful for your wonderful feedback! Your support means the world to us, and we can't wait to welcome you back with top-notch service.

8/10 Bagus

Aditi

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Loved the pool area, dining options were limited. Wait to get help from front desk regarding any matter was always long and ridiculous. It’s a good place 10-15 min ride away from the strip. Room was decent.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
Thank you for your review! We value your feedback and can’t wait to serve you again.

10/10 Sangat Bagus

Martin John

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice staff
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
Thanks for sharing your great experience! Hope to see you soon for more outstanding service.

10/10 Sangat Bagus

Brandon, Honolulu

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I would definitely stay there again
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
Thanks for sharing your positive experience! We value your patronage and hope to serve you again soon with great guest service.

6/10 Cukup Baik

Miguel

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
Thank you for your rating. Our goal is to provide our guests with excellent experiences during every visit and your feedback is very much appreciated.

8/10 Bagus

Tommy

Disukai: Kebersihan
Quick checkin and staff is friendly. Only bad thing is the washbasin was clogged, we call housekeeping they sent engineering come right away fixed the problem, unfortunately it make a little mess . But he cleaned up after all. Other than this , hotel is good to stay if you had your own car driving around .
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
Thank you for your review! We value your feedback and can’t wait to serve you again.

8/10 Bagus

adam

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was okay
Menginap 1 malam pada bulan April 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
Thank you for taking the time to share your feedback. Your review is important to us and we are eager to have the opportunity to serve you again in the future.

10/10 Sangat Bagus

Mohammad Ali, Sacramento

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
Thanks for sharing your great experience! Hope to see you soon for more outstanding service.

10/10 Sangat Bagus

B.E.

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My family and I had a great time we will be back soon!!!
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
Thank you for taking the time to share your wonderful experience with others! We hope to welcome you again soon for more five-star guest service.

10/10 Sangat Bagus

Ronghua

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
Thank you so much for the five-star rating! We are thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another memorable experience.

10/10 Sangat Bagus

Lashone

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
They have a new system in place the workers should have more patience not with attitude especially with the older customers who are not knowledgeable in computes
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
We appreciate your review and feedback, and we are looking forward to the opportunity to serve you again. Thank you!

10/10 Sangat Bagus

Rick

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy check in. Nice room. Could use a coffee maker!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
Thank you for taking the time to share your feedback. Your review is important to us and we are eager to have the opportunity to serve you again in the future.

10/10 Sangat Bagus

Jeon Paolo

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice spot
Menginap 7 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
Thanks for sharing your great experience! Hope to see you soon for more outstanding service.

10/10 Sangat Bagus

Philip

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A nice stay without any problems
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more five-star guest service very soon.

4/10 Buruk

Bernardo, SANTA FE SPRINGS

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The room smells bad and we didn’t get housekeeping service
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
Guest satisfaction is a top priority and we are disappointed to know that we did not achieve this during your recent visit. Please get in touch with us directly through our official property website so we can learn more about your experience.

10/10 Sangat Bagus

Christine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Great casino hotel
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
We're so grateful for your wonderful feedback! Your support means the world to us, and we can't wait to welcome you back with top-notch service.

6/10 Cukup Baik

Roland, Daly City

Close to the airport
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
Thanks for sharing your review. We look forward to the opportunity to welcome you back for a five-star experience in the future.

10/10 Sangat Bagus

Steffany

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I had a great time. I like that there are a lot of food and entertainment options
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
Thank you for rating us five stars! We are delighted to see you enjoyed your experience and we look forward to your next visit.

10/10 Sangat Bagus

Jarrett

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I honestly do not have any complaints the staff was very helpful and nice and also all of the options included were so awesome! So much to do! Only one thing I was sad about was how early the pool closed. 😔 Other than that I would recommend it to everyone and would absolutely stay again!
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
Thanks for sharing your great experience! Hope to see you soon for more outstanding service.

10/10 Sangat Bagus

Ryan

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great Casino for the price!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
We're thrilled to hear you enjoyed your visit to our property, and we hope to welcome you back again soon for another five-star experience.

6/10 Cukup Baik

Dennis

Menginap 3 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 28 Mei 2024
Thank you for sharing feedback from your recent time at our property. We will aim to make your next trip a five-star experience.

6/10 Cukup Baik

Marta

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas
Needs a remodel or a new face lift. It looks dirty. They took out all the coffee makers and fridges in the rooms. Staff is helpful but the environment seemed unsafe.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 24 Mei 2024
Thank you for your rating. Our goal is to provide our guests with excellent experiences during every visit and your feedback is very much appreciated.

10/10 Sangat Bagus

Adolph

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Best poker room in Vegas
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 24 Mei 2024
Thank you for rating us five stars! We are delighted to see you enjoyed your experience and we look forward to your next visit.

8/10 Bagus

Marguerite

Bepergian dalam rombongan
Disukai: Staf & layanan, fasilitas
Didn’t like that patrons are permitted to smoke indoors. Not good if you are allergic to smoke. It seems all Casinos allow this. Upon arrival our rooms were not available as booked. We were very unhappy about that. Misleading. We were not compensated for that.
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 24 Mei 2024
Thank you for sharing feedback from your recent time at our property. We will aim to make your next trip a five-star experience.

10/10 Sangat Bagus

Daryl, Union City

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas
Loved the pool area.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 24 Mei 2024
Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more five-star guest service very soon.

10/10 Sangat Bagus

Johny

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 24 Mei 2024
We're so grateful for your wonderful feedback! Your support means the world to us, and we can't wait to welcome you back with top-notch service.

4/10 Buruk

Mariia

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Promised view wasn't there (trash parking instead strip view) , limited wifi, room service didn’t answer, didn’t allow starbucks to come up to the room, socket next to bed didn’t work
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari The Orleans Hotel & Casino pada tanggal 24 Mei 2024
Thank you for the rating. It's always our goal to provide five-star experiences in every interaction during our guests' visits. If you have feedback on how we can improve, please reach out to us directly through our property website.