Halaman properti

Ulasan untuk Rio Hotel & Casino

3.5 out of 5
Rio Hotel & Casino
3700 W Flamingo Rd, Las Vegas, NV

Ulasan

6,6
Penilaian 10 - Sangat Bagus. 5190 dari 17648 ulasan" "
Penilaian 8 - Bagus. 3662 dari 17648 ulasan" "
Penilaian 6 - Cukup Baik. 2861 dari 17648 ulasan" "
Penilaian 4 - Buruk. 2512 dari 17648 ulasan" "
Penilaian 2 - Sangat Buruk. 3423 dari 17648 ulasan" "

7,0/10

Kebersihan

7,0/10

Staf & layanan

6,4/10

Fasilitas

6,4/10

Kondisi & fasilitas properti

6,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Alejandro

Very nice
Menginap 3 malam pada bulan April 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Thank you, Alejandro, for staying at The Rio Las Vegas on your recent trip to Las Vegas.

10/10 Sangat Bagus

Christina

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love the new upgraded room. I had such a great time for my birthday!! Thank you so much!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Thank you, Christina, for taking the time to share your experience with us! We are thrilled you had a great birthday!! We can't wait to welcome you back for another great time here at Rio Las Vegas soon.

6/10 Cukup Baik

Marshall

Traveler bisnis
Disukai: Fasilitas
Kind of miss leading that Photos on Expedia shows the newly renovated rooms and social media promotes these rooms. When I got there I asked if the room I was getting was the remodeled room was told no but we can upgrade you that room for an extra 30$ a night I didn’t argue with the staff and just said I was fine with what ever rooms. Expedia should state that the room we are paying for might not be the remolded room and there maybe al extra 30 $ a night charge at the hotel For those new rooms. Other than that old room was fine just outdated but clean.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Marshall, for sharing your experience. Guest satisfaction is our number one priority. Thank you for taking the time to share your thoughts. We absolutely agree with you that when you book with a 3rd party they should let you know what room you are getting. We are currently renovating our hotel and casino and in the near future all of our rooms will be updated. We would love for you to come back and experience what the reimaged Rio Las Vegas has to offer. Please know that we are working to resolve the challenges you faced.

10/10 Sangat Bagus

Sara

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff, easy check in, beautiful rooms!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Thank you, Sara, for staying at The Rio Las Vegas on your recent trip to Las Vegas.

8/10 Bagus

Enrique, Duncanville

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
The hotel looks really old in the lobby
Menginap 3 malam pada bulan April 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Thank you, Enrique, for your rating. We are working to improve our resort to earn your 5-star review for service in all areas. Please let us know where we fell short so we can improve your next experience. We hope we can welcome you back to Rio Las Vegas on your next trip with our renovations complete for you to enjoy the reimagined Rio.

8/10 Bagus

MATHEWS

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
Loved the space in the suite and the view was beautiful. Appreciated the 2 separate toilets and the size of the bathroom is great! The vanity was a plus. Really liked that I didn't feel cramped in a hotel room. The only thing I would not necessarily complain about but maybe mention is that furniture is old and outdated and shower was clogged. Would've been nice to have a microwave and a fridge that worked. The TV's are in an awkward place where you can't really watch it if you're sitting on the couch. Overall, the extra space and the view was the best. That made up for all the things that weren't working.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Thank you, Mathews, for your rating. We are working to improve our resort to earn your 5-star review for service in all areas. We hope we can welcome you back to Rio Las Vegas on your next trip with our renovations complete for you to enjoy the reimagined Rio. We will share your concerns with our team.

10/10 Sangat Bagus

Carlos

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
The rooms are great and clean
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Carlos, we’re thrilled you enjoyed your time with us in one of our newly renovated rooms. We appreciate you taking the time to provide your feedback and we hope to welcome you back to Rio Las Vegas in the future.

10/10 Sangat Bagus

Joshua

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Thank you, Joshua, for staying at The Rio Las Vegas on your recent trip to Las Vegas.

6/10 Cukup Baik

Rebecca

Traveler bisnis
Tidak Disukai: Kondisi & fasilitas properti
There was no water bottles in the room
Menginap 3 malam pada bulan April 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Thank you, Rebecca, for sharing. We sincerely apologize for the disappointing service you encountered. Our goal is to provide every guest with a great experience, and we sincerely regret to hear we've come up short.

10/10 Sangat Bagus

Iszac

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Thank you, Iszac, for staying at The Rio Las Vegas on your recent trip to Las Vegas.

10/10 Sangat Bagus

Manuel

Disukai: Kondisi & fasilitas properti
Good view, good service close to food and parks👌
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Thank you, Manuel, for taking the time to share your experience with us! We can't wait to welcome you back for another great time here at Rio Las Vegas soon.

10/10 Sangat Bagus

al

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel and the kiss museum and mini golf was an added bonus would stay there again
Menginap 2 malam pada bulan April 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Thank you, Al, for taking the time to share your experience with us, -! We can't wait to welcome you back for another great time here at Rio Las Vegas soon.

2/10 Sangat Buruk

Mista

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas
Front Desk Manager (4/24), display attitude if you don't understand hotel reservations information. Re-train her or let her go!! This is customer service if she doesn't want to help get a Conceirge.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Mista, We sincerely apologize for the unpleasant experience you had here at Rio Las Vegas. It is regrettable for your expressed displeasure with our check-in process and for the disappointment with your accommodations. We pride ourselves on the high-quality service and standards we extend to our guests, but it appears we fell short in your instance. Your feedback is important to us, and rest assured your comments have been recorded so that the appropriate management team can further review. Once again, please accept our apologies for the uncharacteristic service issues you encountered, and we will strive to create a more satisfactory resort experience for you in the future. We are hiring more front desk agents and about to install self-check-in kiosks that should be available in the new year. We hope you will give us another chance and return to our hotel in the future.

8/10 Bagus

Fermin

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Loved the pool area.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Thank you, Fermin, for taking the time to share your experience with us! We can't wait to welcome you back for another great time here at Rio Las Vegas soon.

6/10 Cukup Baik

Robert

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Thank you, Robert, for staying at The Rio Las Vegas on your recent trip to Las Vegas.

10/10 Sangat Bagus

ana lizbeth, tolleson

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
todo muy padrisimo!!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
¡Gracias Ana por tomarte el tiempo de compartir tu experiencia con nosotros! Estamos ansiosos por darle la bienvenida pronto para pasar otro gran momento aquí en Rio Las Vegas.

6/10 Cukup Baik

Gregory, bethlehem

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I think this is the last Hotel in LV with parking included.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Thank you, Gregory, for sharing, there are very few hotels in town that have free parking. As a local casino we pride ourselves on you being able to park and enjoy what our property offers. Your feedback is very much appreciated. We look forward to your next visit at Rio Las Vegas.

10/10 Sangat Bagus

Marcio, Oceanside

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was easily a great time
Menginap 1 malam pada bulan April 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Thank you, Marcio, for taking the time to share your experience with us! We can't wait to welcome you back for another great time here at Rio Las Vegas soon.

10/10 Sangat Bagus

Pedro

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed at the renovated side of the property and it was fantastic. Can’t wait to come back and see this place return to its glory days
Menginap 2 malam pada bulan April 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Thank you, Pedro, for taking the time to share your experience with us! We can't wait to welcome you back for another great time here at Rio Las Vegas soon.

10/10 Sangat Bagus

Tommy

Menginap 1 malam pada bulan April 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Thank you, Tommy, for staying at The Rio Las Vegas on your recent trip to Las Vegas.

8/10 Bagus

Kyle

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall my stay was really nice, the room was a lil outdated and the air conditioner barely worked bc the filter was so dirty, it had to have been at least 6 months plus since it had been changed. Besides the air conditioning I had a very nice stay!
Menginap 4 malam pada bulan April 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Thank you, Kyle, for your rating. We are working to improve our resort to earn your 5-star review for service in all areas. We hope we can welcome you back to Rio Las Vegas on your next trip with our renovations complete for you to enjoy the reimagined Rio.

6/10 Cukup Baik

Marvin

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
The room was clean shower head was broken in bathroom along with wall paper coming off in the bathroom. Called room service for a blanket for the pull out couch and that took 3 hours to get.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Thank you, Marvin, for sharing. We sincerely apologize for the disappointing service you encountered. Our goal is to provide every guest with a great experience, and we sincerely regret to hear we've come up short.

10/10 Sangat Bagus

Abel Alvarez

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Thank you, Abel, for staying at The Rio Las Vegas on your recent trip to Las Vegas.

10/10 Sangat Bagus

Melissa

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful view. Well worth the money
Menginap 1 malam pada bulan April 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Thank you, Melissa, for taking the time to share your experience with us! We can't wait to welcome you back for another great time here at Rio Las Vegas soon.

8/10 Bagus

Jennifer

Disukai: Kebersihan
Menginap 3 malam pada bulan April 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Thank you, Jennifer, for staying at The Rio Las Vegas on your recent trip to Las Vegas.

2/10 Sangat Buruk

Kevin

Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan April 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Thank you, Kevin, for sharing. We sincerely apologize for the disappointing service you encountered. Our goal is to provide every guest with a great experience, and we sincerely regret to hear we've come up short.

10/10 Sangat Bagus

Tom

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Still a work in progress, but BIG improvement from just a couple of years ago. New Rooms are fantastic. I'm hopeful that the property continues this foreard progress and I would stay agin
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Thank you, Tom, for taking the time to share your experience with us! We can't wait to welcome you back for another great time here at Rio Las Vegas soon.

2/10 Sangat Buruk

Jatinder

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Don’t stay here one of the worst stay I ever have in LV . Such a bad hotel .so stinky and so old.
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Thank you, Jatinder, for your rating. We are working to improve our resort to earn your 5-star review for service in all areas. Please let us know where we fell short so we can improve your next experience. We hope we can welcome you back to Rio Las Vegas on your next trip with our renovations complete for you to enjoy the reimagined Rio.

10/10 Sangat Bagus

yuhua, arcadia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Thank you, Yuhua, for staying at The Rio Las Vegas on your recent trip to Las Vegas.

8/10 Bagus

Mai Tong

It was okay
Menginap 2 malam pada bulan April 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Thank you, Mai, Your feedback is very much appreciated. We look forward to your next visit at Rio Las Vegas.

8/10 Bagus

Sherry L

Bepergian bersama teman
Disukai: Kebersihan
Menginap 5 malam pada bulan April 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Thank you, Sherry, for staying at The Rio Las Vegas on your recent trip to Las Vegas.

10/10 Sangat Bagus

Juan

Disukai: Fasilitas
Nice place
Menginap 2 malam pada bulan April 2024
Tanggapan dari Jasmine B. Guest Experience Manager pada tanggal 1 Mei 2024
Thank you Juan, hopefully we'll get to welcome you back soon.

10/10 Sangat Bagus

Giovanny

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Thank you, Giovanny,for staying at The Rio Las Vegas on your recent trip to Las Vegas.

10/10 Sangat Bagus

Dhara Wendy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Old but good
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jasmine B. Guest Experience Manager pada tanggal 1 Mei 2024
Thank you Ms. Wendy, we are working to make it new and amazing again.

10/10 Sangat Bagus

Sheileyna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Thank you, Sheileyna, for staying at The Rio Las Vegas on your recent trip to Las Vegas.

10/10 Sangat Bagus

Randall

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I enjoyed the stay. Had a great view from my room.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jasmine B. Guest Experience Manager pada tanggal 1 Mei 2024
Thank you for your feedback Randall. We have one of the best views in town, so glad you enjoyed it.

8/10 Bagus

Christopher

Bepergian bersama teman
Disukai: Staf & layanan
It’s okay, but definitely not as good as it was a few years ago
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jasmine B. Guest Experience Manager pada tanggal 1 Mei 2024
We appreciate your review. Rio was incredible and we are working hard to renovate the entire property to make our property even better than a few years ago. We cannot wait to welcome you back for that experience.

8/10 Bagus

monica

Disukai: Kebersihan, staf & layanan
The property is undergoing renovations so some of the new restaurants and bars aren't open yet. We didn't want fast food and the Dim Sum restaurant prices were pretty spendy. We upgraded to a newly renovated suite and it was really nice. Staff was great and we easily caught a Lyft ride to the Strip.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Thank you, Monica, for sharing. We’re thrilled you enjoyed your time with us in one of our newly renovated rooms. We appreciate you taking the time to provide your feedback and we hope to welcome you back to Rio Las Vegas in the future.

10/10 Sangat Bagus

Shirley

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Thank you, Shirley, for staying at The Rio Las Vegas on your recent trip to Las Vegas.

10/10 Sangat Bagus

Leslie, Garner

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything I need was right there in the hotel
Menginap 5 malam pada bulan April 2024
Tanggapan dari Jasmine B. Guest Experience Manager pada tanggal 1 Mei 2024
Leslie, we love that you had everything you needed while you were here. Next time we'll have even more and cannot wait to welcome you back.

10/10 Sangat Bagus

Veronica

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
In love with the new renovated rooms!
Menginap 3 malam pada bulan April 2024
Tanggapan dari Jasmine B. Guest Experience Manager pada tanggal 1 Mei 2024
Thank you Veronica! We are very proud of them and so happy you enjoyed your room.

10/10 Sangat Bagus

Jorge, Edinburg

Bepergian bersama keluarga
Todo muy bien gracias
Menginap 4 malam pada bulan April 2024
Tanggapan dari Jasmine B. Guest Experience Manager pada tanggal 1 Mei 2024
Gracias por tus comentarios y estamos ansiosos por darte la bienvenida nuevamente, Jorge.

8/10 Bagus

Jay

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
It’s a tired property. The people that work there are outstanding. Great price and great people.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Jasmine B. Guest Experience Manager pada tanggal 1 Mei 2024
Thank you for taking the time to share your feedback. Happy to hear you loved the customer service and people. We are working to wake this property back up again and make Rio amazing again.

10/10 Sangat Bagus

Jorge Pedro

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Is very nice
Menginap 13 malam pada bulan April 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Thank you, Jorge, for the great survey, -! Come back for another wonderful time soon!

10/10 Sangat Bagus

Leonid

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Thank you, Leonid, for staying at The Rio Las Vegas on your recent trip to Las Vegas.

10/10 Sangat Bagus

Jose Oscar

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything excellent
Menginap 4 malam pada bulan April 2024
Tanggapan dari Diana Thomas pada tanggal 4 Mei 2024
Thank you, Jose, for the great survey, -! Come back for another wonderful time soon!

8/10 Bagus

Udo

Disukai: Kebersihan, fasilitas
P/L für das Rio hervorragend. Sehr große Zimmer super Bett. Der Masquerade Tower ist leider in die Jahre gekommen und sehr abgenutzt.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Diana Thomas pada tanggal 30 Apr 2024
Danke, Udo, fürs Teilen. Ihr Feedback wird sehr geschätzt. Wir werden die Masquarde sehr bald renovieren. Wir freuen uns auf Ihren nächsten Besuch im Rio Las Vegas.

4/10 Buruk

Viviane Lévesque

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
L'hotel était en renovation sans pre-avis ou reduction de prix pour notre chambre. Seulement 2 ascenseurs étaient actives alors beaucoup d'attente pour aller a notre chambre. On a meme attendu 1h le vendredi apres-midi. L'odeur dans les section casino est vraiment horrible.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Diana Thomas pada tanggal 30 Apr 2024
Merci Viviane pour votre note. Nous travaillons à améliorer notre complexe afin d'obtenir votre avis 5 étoiles pour le service dans tous les domaines. Veuillez nous faire savoir où nous avons échoué afin que nous puissions améliorer votre prochaine expérience. Nous espérons pouvoir vous accueillir à nouveau au Rio Las Vegas lors de votre prochain voyage avec nos rénovations terminées pour que vous puissiez profiter du Rio réinventé.

8/10 Bagus

Kylie

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
I think a cat was in our room before or 2 day stay.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Diana Thomas pada tanggal 30 Apr 2024
Thank you, Kyle, for sharing. We sincerely apologize for the disappointing service you encountered. We have a no pet policy in our hotel. Our goal is to provide every guest with a great experience, and we sincerely regret to hear we've come up short. We will share your concerns with our team.

6/10 Cukup Baik

Lan

Bepergian bersama keluarga
Disukai: Kebersihan
Just another ok Vegas hotel. Dated decor. Room was spacious and clean. Downstairs is typical boring stuff: slot machines, cigarette smoking, cheap gift shops, overpriced concession store. There are a couple of restaurants you can try: the breakfast place and Korean BBQ. There are lots of sketchy people in the lobby. Pretty long walk to the strip. Won’t chose it again.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Diana Thomas pada tanggal 30 Apr 2024
Thank you, Lan, for your rating. We are working to improve our resort to earn your 5-star review for service in all areas. Please let us know where we fell short so we can improve your next experience. We hope we can welcome you back to Rio Las Vegas on your next trip with our renovations complete for you to enjoy the reimagined Rio.