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Hotel Mürren Palace

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Luxury
4.5 star property
10

Exceptional

Luxury family-friendly hotel in the mountains

You can look forward to free continental breakfast, a free daily manager's reception and a terrace at Hotel Mürren Palace. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, ski passes and ski storage. Indulge in a body scrub, a Swedish massage and a facial at Palace Spa, the on-site spa. Enjoy on-site activities, such as snowboarding and hiking/biking. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a coffee shop/cafe and a garden.

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
The current price is Rp9.846.778
Rp10.517.216 total
includes taxes & fees
22 May - 23 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Express check-in available

Minimum check-in age - 16

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

Pets are allowed for an extra charge of CHF 25 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Food and water bowls are available

Children and extra beds

Children are welcome

Cots (infant beds) are available for CHF 25.0 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 100 per accommodation
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 6.60 per person, per night for adults; CHF 2.90 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 10:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transport to and from this property
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Frequently asked questions

Does Hotel Mürren Palace have a pool?

Yes, this property has 3 Indoor pools, an outdoor pool and a children's pool. Pool access is from 10:00 AM to 7:00 PM.

How much does it cost to stay at Hotel Mürren Palace?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hotel Mürren Palace on 22 May 2026 start from Rp9.846.778, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Mürren Palace pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Mürren Palace?

Hotel Mürren Palace doesn't offer parking.

What time is check-in at Hotel Mürren Palace?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at Hotel Mürren Palace?

Checkout is at 11:00 AM.

Where is Hotel Mürren Palace located?

Located in the mountains, this Lauterbrunnen hotel offers ski-in/ski-out access within 1 mile (2 km) of Alpine Sports Centre Mürren, Mürrenbach Falls and Allmendhubelbahn. Schilthornbahn and Via Ferrata are also within 1 mile (2 km). Mürren Station is only a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

10

Exceptional

10

Cleanliness

10

Amenities

9.8

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 109 out of 118 reviews
Rating 8 - Good. 8 out of 118 reviews
Rating 6 - Okay. 1 out of 118 reviews
Rating 4 - Poor. 0 out of 118 reviews
Rating 2 - Terrible. 0 out of 118 reviews

Reviews

Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in an ideal location from the train station. The room was exceptional. The staff was very helpful and nice.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were cleaned daily and the staff were extremely pleasant and polite
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Sai Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at a beautiful location!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, friendly staff, and all around excellent service.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing - beautiful property, staff, and especially the view
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful. The staff were very kind and helpful. The restaurant was delicious, and the spa area downstairs was a fun addition.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and facilities. Highly recommend this hotel to anyone. They even have facilities for kids. They gave our 4 year old his own bathrobe and kids body wash and much more.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent combination of facilities and service. The breakfast buffet is a must and the sauna facilities was great as well after a couple of days of casual hiking in the gorgeous mountain surroundings.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel… amazing mountain views out our windows and balcony. Enjoyed the spa amenities.. Fantastic breakfasts every morning…
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Kaori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and beautiful property.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Rupnahar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Anurag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in beautiful Murren. Perfect for family and hiking.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Conni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very polite and helpful. Love this place and will stay again! Close to lots of hiking and shops
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Beautiful balcony room with breathtaking views. The breakfast was provided in their gorgeous dining room. We would stay again in a heartbeat and have recommended to friends and family.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service
Beautiful room with spacious area. Gorgeous decor. Cozy feel in lobby and grandeur dining room. Staff incredibly friendly.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolutely perfect hotel. It is rich in history and all the staff are 5 star. The views are exceptional, I am throughly impressed!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
5 Star rating from our family of 5! This was one of our favorites from the 4 countries we toured. Everyone from checkin, to daycare, to the bar and restaurant were super welcoming, outstanding service. The bar food and drinks were a favorite. Danai at the kids club was the best with kids- she was amazing! A real resort with sports club perks and ski in and out proximity and ice skating. We did not want to leave!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nikita

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay! The rooms were spotless and beautifully decorated with charming vintage pieces that gave the space a unique, historical feel. The staff speaks perfect English, making communication effortless, and they were helpful throughout our visit. A major highlight was the spa, which is absolutely amazing and well worth the time. While the variety of food in the restaurant is a bit limited, everything we ordered tasted incredible. Quality definitely wins over quantity here! Highly recommended for a relaxing getaway.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

elena daniela

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel, fantastic staff really good food and amazing location. The only thing be aware you cannot get there with a car so you have to park your car at the bottom of the mountain and take the gondola which was a great experience. It was a bit of a panic doll because Google maps said that you cannot get to the hotel.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Safwan

Liked: Cleanliness, property conditions & facilities
One of best hotels we have ever been stayed! The hotel deserves 5 star rating! The view is breathtakingly beautiful
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Katina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbeatable location and views. Beautiful and pristinely clean room. Gorgeous restaurant and bar and friendly staff. All around wonderful experience and didn’t want to leave.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities
Utterly spectacular place, one of the best hotels I’ve ever stayed in. Great hiking all around. It even has a footy pitch right next door.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Caoimhe

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, lovely hotel, stunning views and gorgeous rooms. Would definatly recommend ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Jul 2025