Lehigh Acres hotel guide. Sunstream Hotels hotel in Lehigh Acres, Florida

"Pool amazing. Love different options Need help with… No one cleaning up drink cups, no tennis channel, no smart TV, both restaurants have same menu, bed very soft and lumpy, limited staff at restaurants and bar so slow service, need 2 free water bottles, inside person told me property owned by Marriott so no perks for Hyatt status like no late checkout. Couldn’t reach property easily before visit. Front desk won’t answer if busy and you can’t leave a message. Concierge has no voice message. Good … Superb accommodations overall with porches and comfy AC, great space, kitchen has basics, Bathrooms impressive, staff very nice, guests very nice, some fun activities like wine glass painting (warning no wine tasting as promoted though) loved all the waterfalls. "

"The room was clean and the property is an older hotel that is kept in very good shape. The pool area is great and most of the staff were friendly and welcoming. Unfortunately, the morning front desk clerk, Mallory, was consistently unpleasant and somewhat condescending during my stay. Everyone else I encountered was wonderful."

"Great quick stay"

"Was disappointed by the condition of the hall carpets; they need to be changed. My grandson tripped on a seam that was lifted. Also was not happy to see there was no coffee available throughout the day; most hotels have a coffee station for guests. The breakfast buffet was acceptable, but I believe they could have waited a bit longer to put things away, as there were a few people still eating when they closed everything down, including coffee, juice, etc. The pool could have been cleaner as well. Overall, the stay was okay, but I expect more from the Hyatt and will look around at other options before booking with Hyatt, as that is our usual go-to hotel."

"Nice resort, beach front with the ocean right there. The room was nice it was a suite but had no stove so double check if you book a suite. The amenities were good, nice heated pool with a casual restaurant ocean front. There’s also a nice formal restaurant looking over the ocean. Food was great! The only negative is they sell day passes for the pool to outsiders so it can get busier with families using the pool, especially on the weekends. I feel for the price you pay the amenities should be for guests only."

"No"

"The second we pulled in, there were cops everywhere. The room appeared clean until we went into the restroom. The shower floor was soft and almost squishy. It was extremely dirty. "

"Beach view the best!"

"Loved having 3 pools to choose from"