Cari Chalet di Lembah Besar

"Lovely property in general. We have stayed here before and had a great room. This stay our room was not as well maintained, particularly the bathroom. On the plus side it was very clean, but some of the fixtures need to be replaced and the bathroom door needs WD-40."

"The room was clean with plenty of parking. Breakfast was pretty good. Elevators were a little dirty. Front desk was helpful but there was a storm during our stay. The pool wasnt open on time the next day. We didnt know this and went and asked how to access the pool, dressed in suits with towels. He told us and after we went outside we saw it was closed. We came back in and said 'oh. Its closed temporarily because of the storm.' That part is fine but it was a little irksome that he didnt say...

"Good"

"Very clean and the breakfast was also very good with plenty of options. Room was very nice."

"Rooms are deep cleaned. Shower pressure is just right. The front desk staff is very polite and helpful!"

"Many rooms were not ready for check in (to be fair the front desk did offer late checkout as accommodation) but also told multiple people it wasn’t a big deal and everyone was frustrated. Took a very “oh well” approach to things like no clean towels in the morning at the pool, breakfast not restocked and empty for 15-20 minutes, loud vibrating and banging heard in rooms, low stock on items for sale in front desk little store, etc. One front desk person ignored me standing at the desk then said...

"A great stay and everything was perfect! Thank you!!"

"Wonderful experience.. great staff, great food, great room… thanks"