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"Cloe the deputy manager was awesome! We had a medical event & she absolutely owned it! Rang 111 with us, relayed info,organised taxi to ED,showed that extra genuine care by sending us with water and biscuits, made sure the night porter knew we would need access & checked in with us in the morning extending check out without us asking! She did all this with professionalism and respect and led her team to give a seamless friendly & efficient service. Would recommend without hesitation and 5 stars!!"

"Clean room, courteous staff, excellent meals including staff - definitely one to recommend"

"The reception is warm and helpful"

"Friendly staff and clean, spacious room with a big comfy bed"

"Lovely clean hotel. Food was excellent. Parking excellent and the staff above and beyond. The room was very spacious. Best I’ve stayed in for a long time. "

"Very helpful staff on Reception, in the Spa and Housekeeping. "

"Beautiful room, with well thought out treats in the room. The staff were absolutely exceptional and the restaurant second to none for the price. Highly recommend the wine list as well, some wonderful wines not usually found!"

"Amazing, as always!!! "

"Great spa hotel. Staff are helpful, friendly atmosphere and relaxing environment. "