Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 174 dari 431 ulasan" "
10 - Sangat Bagus
174
Penilaian 8 - Bagus. 158 dari 431 ulasan" "
8 - Bagus
158
Penilaian 6 - Cukup Baik. 56 dari 431 ulasan" "
6 - Cukup Baik
56
Penilaian 4 - Buruk. 21 dari 431 ulasan" "
4 - Buruk
21
Penilaian 2 - Sangat Buruk. 22 dari 431 ulasan" "
2 - Sangat Buruk
22
8,6/10
Kebersihan
8,8/10
Staf & layanan
8,2/10
Fasilitas
8,2/10
Kondisi & fasilitas properti
8,6/10
Ramah lingkungan
Ulasan
8/10 Bagus
Yuet Hing Ellis, Tung Chung
Bepergian bersama keluarga
18 Mei 2024
Disukai: Kebersihan, staf & layanan
No clothes hanger, tooth brush and paste, slippers etc
Yuet Hing Ellis
Menginap 1 malam pada bulan Mei 2024
8/10 Bagus
Kevin
Bepergian dalam rombongan
5 Mei 2024
Disukai: Staf & layanan, kondisi & fasilitas properti
Great staff, nice rooms. Guest Room doors close very loud and wake you several times during night as others go and come. Loved location
Kevin
Menginap 1 malam pada bulan Mei 2024
10/10 Sangat Bagus
Brian
28 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I love it here
Brian
Menginap 1 malam pada bulan April 2024
6/10 Cukup Baik
Jeffrey, Mason
Bepergian bersama teman
31 Mar 2024
Disukai: Kebersihan, fasilitas
No cups or glasses. No lids for coffee by front desk. Only one set of towels, had to ask for 2nd set. They offer free LYFT from airport but night clerk wasnt authorized to request it. Much of holltel is nice but could use newer touches.
Jeffrey
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 6 Apr 2024
Hi Jeffrey, Thank you for taking time to share your feedback. We are sorry to hear that you experienced issues during your stay. I would be happy to chat more about this if you give the hotel a call. We hope to see you again one day to redeem ourselves with a much better stay. Take care, Kiersten
2/10 Sangat Buruk
Amy
25 Mar 2024
Amy
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 6 Apr 2024
Hello, Thank you for rating your stay with us. We would love to hear more about why you gave us this rating. Feel free to call the hotel directly to discuss if you wish. Take care, Kiersten
8/10 Bagus
Glenn R
Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
1 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
in town for pleasure, ate at three different restaurants across the street, found the location quite convenient for driving tours and getting out into the countryside
Glenn R
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 6 Apr 2024
Hello, Thank you for taking time to share feedback about your experience. We are happy to see that you found our location very convenient and love that you were able to experience the best of Lexington! We hope to again see you one day. Take care, Kiersten
8/10 Bagus
Sarah
1 Mar 2024
Disukai: Kebersihan, staf & layanan
They have the most awful pillows of any hotel I've ever been to! That's seriously my only complaint, but my goodness the pillows were so flat.
Sarah
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 6 Apr 2024
Hello, Thank you for your feedback about your stay with us. We are sorry to hear that you did not enjoy the pillows, but we are happy to share that we have replaced all guest room pillows since you stayed! We welcome you back for a better night's rest with our new pillows. Until next time, Kiersten
10/10 Sangat Bagus
Debbie
16 Feb 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Debbie
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 18 Feb 2024
Hello Debbie, We are delighted to hear that you enjoyed your stay with us! Our team works hard to create exceptional guest experiences. You are always welcome back if you find yourself in Lexington again. Take care, Kiersten
Hi Elliot, Thank you so much for taking a moment to share feedback about your stay with us! We are so happy to see a 10 out of 10 score; Our team works hard to deliver an exceptional guest experience and are so excited to see that hard work pay off. Feel free to stop by anytime you wish. Until next time, Kiersten
8/10 Bagus
Jonathan
Traveler bisnis
24 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Jonathan
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari GM pada tanggal 24 Jan 2024
Hello, Thank you for your feedback! We are so happy to hear that you enjoyed your stay. You are always welcome back when you find yourself in Lexington! Thanks, Kiersten
10/10 Sangat Bagus
Lori
18 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Coffee in the morning wasn't very hot but everything else was great. Thank you.
Lori
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari GM pada tanggal 24 Jan 2024
Hello, Thank you so much for taking time to share your feedback. We are sorry to hear that the coffee wasn't very hot and will be sure to correct this issue. Otherwise, we are happy that you mostly enjoyed your stay! Thank you, Kiersten
8/10 Bagus
Stephen
18 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean, very friendly staff, convenient parking, quiet.
Stephen
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari GM pada tanggal 24 Jan 2024
Hello, Thank you for your feedback about your stay in December. We are happy to hear that you enjoyed your time with us. See you next time, Kiersten
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property offers late check out for no additional fee. The desk clerk was super nice and helpful. The room was clean and comfortable. Will definitely stay here again if needed.
Tracie
Menginap 1 malam pada bulan Desember 2023
6/10 Cukup Baik
John
30 Nov 2023
Disukai: Kebersihan, staf & layanan
John
Menginap 3 malam pada bulan November 2023
8/10 Bagus
Carol
Bepergian bersama keluarga
29 Nov 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
There seemed to be a shortage of supplies day 1-5. Toilet paper, cups, pool towels, garbage bags. Housekeeping great though and responsive to needs as much as the could be. Desk staff nice. Like 24 hr coffee, tea, hot water
Carol
Menginap 1 malam pada bulan November 2023
10/10 Sangat Bagus
Juan
28 Nov 2023
Disukai: Kebersihan, fasilitas
Very good excelente.
Juan
Menginap 1 malam pada bulan November 2023
10/10 Sangat Bagus
Robert
Traveler bisnis
26 Nov 2023
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Location in Lexington.
Robert
Menginap 2 malam pada bulan November 2023
2/10 Sangat Buruk
Jennifer
Traveler bisnis
19 Nov 2023
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Crazy uncomfortable stay
It was one of the worst hotel stay that we have had. The first room they put us in the door was missing on the entertainment center cabinet. There was four slices of pizza on the side of the cabinet behind the trashcan that must’ve gotten missed. The bed was made sloppy as if someone had laid in it. We initially thought, someone was staying in the room. Front desk wasn’t sure what happened. Went to put us in another room but had to get luggage out of old room. I had forgotten the room number. I had forgotten room number and so did the attendant. She then proceeded to knock on multiple doors to find my room . It was very bizarre and we would definitely not stay again.
Jennifer
Menginap 1 malam pada bulan November 2023
Tanggapan dari GM pada tanggal 21 Nov 2023
Hello, Thank you so much for taking time to share feedback about your recent stay. I agree that your experience was bizarre and far from the normal experience that we strive to provide to our guests. This information has not been taken lightly and will be looked into with great detail. In the meantime, I would be happy to chat further if you would like; Feel free to reach out to me directly at the hotel. Thank you again and take care.-Kiersten
Hello, We are happy to see that you enjoyed your stay and welcome you back anytime you would like! Take care, Kiersten
2/10 Sangat Buruk
Traveler terverifikasi
Bepergian bersama keluarga
29 Okt 2023
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Traveler terverifikasi
Menginap 1 malam pada bulan Oktober 2023
8/10 Bagus
Harold
12 Okt 2023
Nice location. Lobby is a little small. Room temperature was hard to regulate. If you arrive late parking may be a challenge.
Harold
Menginap 1 malam pada bulan Oktober 2023
2/10 Sangat Buruk
Chass
30 Sep 2023
Tidak Disukai: Kenyamanan kamar
Chass
Menginap 1 malam pada bulan September 2023
Tanggapan dari GM pada tanggal 1 Okt 2023
Hello, Thank you for sharing your feedback. We apologize that you had to experience our renovation as we know it is never convenient for anyone. Although necessary, we are excited to finish up as well so that we can get back to 100% service. We invite you back once it is complete so that we can make up for this experience. Sincerely, Kiersten
6/10 Cukup Baik
Adam
25 Sep 2023
Disukai: Staf & layanan
Adam
Menginap 1 malam pada bulan September 2023
Tanggapan dari GM pada tanggal 30 Sep 2023
Hello, Thank you for rating your recent stay with us. We value all feedback from our guests. We apologize if the current renovation compromised your experience with us, but it will be finished up the first week of October. We invite you back once it is complete to experience our beautiful hotel at 100%. Sincerely, Kiersten
4/10 Buruk
hugo
Traveler bisnis
23 Sep 2023
Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan, staf & layanan
Hotel en obra
El hotel lo están remodelando y está sucio y mucho ruido todo el día
hugo
Menginap 2 malam pada bulan September 2023
Tanggapan dari GM pada tanggal 24 Sep 2023
Hello, Thank you for providing feedback about your recent stay. We apologize that you experienced us during our short renovation but hope that you will come back to visit when our hotel is back to 100% potential. You are always welcome back if you find yourself in Lexington again! Thanks, Kiersten
10/10 Sangat Bagus
Carol
15 Sep 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Carol
Menginap 1 malam pada bulan September 2023
Tanggapan dari GM pada tanggal 24 Sep 2023
Hello, Thank you for the wonderful rating! We value every opportunity that we have to make our guests stay exceptional. You are always welcome back if you are in Lexington again!Thanks, Kiersten
8/10 Bagus
William
11 Sep 2023
William
Menginap 1 malam pada bulan September 2023
Tanggapan dari GM pada tanggal 1 Okt 2023
Hello, Thank you for taking time to rate your stay with us. We value all guest feedback and will be happy to report this to our team. You are always welcome back when you find yourself in Lexington. Sincerely, Kiersten
8/10 Bagus
Jonathan C
4 Sep 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Jonathan C
Menginap 3 malam pada bulan September 2023
Tanggapan dari GM pada tanggal 24 Sep 2023
Hello, Thank you for taking your time to rate your stay! We are glad to see that you enjoyed your time with us. We hope to see you again one day in the future!Thanks, Kiersten
10/10 Sangat Bagus
yi
Traveler bisnis
2 Agu 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It is near the airport but still quite.
yi
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari GM pada tanggal 24 Sep 2023
Hello, Thank you for the wonderful rating! It was a pleasure to take care of your lodging needs. We hope you visit us again soon! Thanks, Kiersten
10/10 Sangat Bagus
Cathy
Bepergian dalam rombongan
31 Jul 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff and great location.
Cathy
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari GM pada tanggal 24 Sep 2023
Hello, Thank you so much for taking your time to share your feedback. We are so glad to hear that your stay was exceptional. We strive to provide 100% to every guest. You are always welcome back if you find yourself in Lexington again! Thanks, Kiersten
10/10 Sangat Bagus
Cathy
Bepergian dalam rombongan
31 Jul 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Totally updated. Loved the friendly staff.
Cathy
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari GM pada tanggal 24 Sep 2023
Hello, Thank you for the amazing feedback about your time here with us! We are always happy to see that our guests enjoy their stay. We hope to one day see you again! Thanks, Kiersten
10/10 Sangat Bagus
nicholas
13 Jul 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice place to stay
nicholas
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari GM pada tanggal 14 Jul 2023
Hello, We are delighted to see that you enjoyed you time here at the Hampton Inn Lexington South! You are always welcome back of you ever find yourself in Lexington again.Thank you, Kiersten
8/10 Bagus
Samantha
2 Jul 2023
Samantha
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Kiersten pada tanggal 6 Jul 2023
Hello, Thank you for taking your time to provide feedback about your recent stay with us! We are happy to see that you enjoyed your time here. You are always welcome back when you find yourself in Lexington.
8/10 Bagus
Blair
Traveler bisnis, Bepergian bersama keluarga
2 Jul 2023
Disukai: Staf & layanan
The hotel could use some updating. Overall and okay place to stay for one night.
Blair
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Kiersten pada tanggal 6 Jul 2023
Hello, Thank you for your feedback about your stay with us. We love the opportunity to hear what our guests think about the experiences that we are providing. I have noted this feedback about needing an update and will share this with the appropriate team. We hope to see you again when you are in Lexington next!
10/10 Sangat Bagus
Tommy
20 Jun 2023
Tommy
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari GM pada tanggal 23 Jun 2023
Hello, Thank you for taking time out of your day to provide feedback about your recent stay with us! We value our guests responses and are delighted to see that you enjoyed your time here with us. You are always welcome back to our hotel when you find yourself in Lexington. Sincerely, Kiersten
10/10 Sangat Bagus
Christine
20 Jun 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff was a one man show but he was great!
Christine
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari GM pada tanggal 23 Jun 2023
Hello, Thank you for your feedback! We are glad to see that you had an exceptional experience at our hotel and welcome you back at any time. Sincerely, Kiersten
10/10 Sangat Bagus
Donald
19 Jun 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
y
Donald
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari GM pada tanggal 23 Jun 2023
Hello, Thank you for the time that you took to provide us with feedback about your stay. We are happy that you enjoyed your time here with us and would love to have you back anytime you find yourself in Lexington. Sincerely, Kiersten
10/10 Sangat Bagus
Terry
Bepergian bersama keluarga
7 Jun 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very clean
Terry
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari GM pada tanggal 17 Jun 2023
Hello, Thank you so much for taking your time to give feedback about your recent stay. We are delighted to hear that you enjoyed your time here with us and invite you back when you are in Lexington next! Thank you, Kiersten
8/10 Bagus
Jason
5 Jun 2023
Jason
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari GM pada tanggal 17 Jun 2023
Hello, We appreciate the time that you took to provide us with your feedback. It is wonderful to see that you enjoyed your stay! Thank you, Kiersten
6/10 Cukup Baik
Elizabeth
5 Jun 2023
Elizabeth
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari GM pada tanggal 17 Jun 2023
Hello, Thank you so much for your feedback. We are disappointed to see that we did not fulfil our goals to provide a great stay for you. Feel free to reach out further to chat about it if you wish. Thank you, Kiersten
2/10 Sangat Buruk
Phillip
4 Jun 2023
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Phillip
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari GM pada tanggal 17 Jun 2023
Hello, Thank you for taking your time to provide feedback to us. We apologize that your stay did not go as planned. We would love an opportunity to make it up to you. Please feel free to reach out further if you wish to chat more. Thank you, Kiersten
10/10 Sangat Bagus
Bruce
30 Mei 2023
Bruce
Menginap 4 malam pada bulan Mei 2023
Tanggapan dari GM pada tanggal 23 Jun 2023
Hello, We are delighted to see that you enjoyed your stay with us! Thank you for sharing your feedback. We welcome you back anytime you find yourself in Lexington again. Sincerely, Kiersten
6/10 Cukup Baik
Gala
26 Mei 2023
Gala
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari GM pada tanggal 17 Jun 2023
Hello, Thank you for your feedback. We apologize that your stay was not a 10 out of 10. We did not live up to our goal if this was the case. Please feel free to reach out further if you would like to talk more about it. Thank you, Kiersten
2/10 Sangat Buruk
Brandon
22 Mei 2023
I booked a room with Hampton through Expedia a week in advance. Upon arriving at the hotel I was informed that they had over-booked and did not have a room for me
No alternative or refund was offered and I was forced to pay for a room at another establishment.
Brandon
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari GM pada tanggal 17 Jun 2023
Hello, We thank you for the time that you took to provide feedback to us. We are saddened to hear that your stay was less than satisfactory. This is not our goal and we strive for exceptional experiences for our guests. If you ever find yourself back in Lexington we would love the opportunity to make this right. Thank you, Kiersten
8/10 Bagus
lindy
14 Mei 2023
lindy
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari GM pada tanggal 17 Jun 2023
Hello, We appreciate the feedback about your recent stay. We are so glad to hear that you enjoyed your stay with us! We hope to see you back when you come through Lexington next. Thank you, Kiersten Fogleman
6/10 Cukup Baik
Mark
Bepergian bersama keluarga
2 Mei 2023
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Everyone was very nice and helpful. The room was clean. The bed was way too soft and the floor was slanted. As you walked to the bathroom it dropped a good two inches on a slant. Probably won't stay there again.
Mark
Menginap 2 malam pada bulan April 2023
Tanggapan dari Manager pada tanggal 2 Mei 2023
Hello, Thank you so much for providing feedback about your recent stay! We will absolutely be looking into the issue that you experienced. We apologize that it impacted your stay negatively but hope that when you come to Lexington next, we can make it up to you. In the meantime, never hesitate to reach out to chat with us. Sincerely, Kiersten GM
6/10 Cukup Baik
Haele
Bepergian bersama teman
1 Mei 2023
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Our room was really dusty, the mirrows in the bathroom had toothpaste all over them, and there were toenails on the counter. Also the floors werent very clean. I went to go take a shower and the tub wouldnt drain. I will say that staff was nice about it and put us in a new room. The shower worked fine but everything else was the same. I do appreciate staff for putting us in a new room. So thank you for that.
Haele
Menginap 2 malam pada bulan April 2023
Tanggapan dari Manager pada tanggal 2 Mei 2023
Hello, Thank you for taking your time to provide us feedback about your recent stay. I apologize that you experienced this at our property. This is certainly not the guest experience that we strive for. I am happy to hear that our staff was able to correct the situation by moving you to a clean room. You are always welcome at our hotel anytime you may find yourself in Lexington. Sincerely, Kiersten GM
8/10 Bagus
Traveler terverifikasi
Bepergian bersama keluarga
24 Apr 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Nice room, uncomfortable bed
Nice room, friendly staff, the bed was too firm for our tastes, but overall a good experience.
Traveler terverifikasi
Menginap 1 malam pada bulan April 2023
Tanggapan dari Manager pada tanggal 29 Apr 2023
Hello, Thank you for taking your time to provide feedback about your recent stay! We are delighted to hear that your stay was exceptional and welcome you back the next time you are in Lexington!Sincerely, Kiersten GM
10/10 Sangat Bagus
Brittany
9 Apr 2023
Brittany
Menginap 5 malam pada bulan April 2023
Tanggapan dari Manager pada tanggal 29 Apr 2023
Hello, Thank you for providing your feedback! We welcome you back if you ever find yourself in Lexington again. Sincerely, Kiersten GM