"When checking in staff was having a personal conversation so I had to wait then while checking me in the person came back and he continued his personal conversation the room had not even s half roll of toilet paper so I had to get one off housekeeping cart the shower runs out onto the bathroom floor so just the floor mat is not good enough dunking breakfast the syrup container was also most empty where I had tilt to the side to get syrup While leaving there was a older man very concerned about actually going on in the hotel where he reported and there was three staff members at the front who dismissed him Where he then came to me asking for help I assisted him with notifying the authorities the staff saw and hear this and then they decided to call someone I came into this area because my son was having a basketball tournament this is supposed to be a family friendly hotel and nothing felt family or friendly the staff could have taken the information down for the man and have it at least noted so that if this came about again then they all know it’s repeatedly but they chose to ignore him and if someone was to get hurt then they have a bigger issue I will not stay here again with my family"
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