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Ulasan untuk Best Western Lindale Inn

2.5 out of 5
Best Western Lindale Inn
3501 S Main St, Lindale, TX

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 275 dari 655 ulasan" "
Penilaian 8 - Bagus. 223 dari 655 ulasan" "
Penilaian 6 - Cukup Baik. 73 dari 655 ulasan" "
Penilaian 4 - Buruk. 39 dari 655 ulasan" "
Penilaian 2 - Sangat Buruk. 45 dari 655 ulasan" "

8,6/10

Kebersihan

8,6/10

Staf & layanan

8,0/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

David

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property is updated and very clean. I appreciate that the floors in my room were laminate because sometimes I am not sure how clean the carpet is in a motel. Breakfast options were pretty good for a motel. I would definitely stay here again.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Hotel Manager. pada tanggal 22 Mei 2024
Dear David,Thank you for commenting. We're thrilled to hear that you found our property to be clean and updated and that you appreciated the laminate flooring in the rooms, that you enjoyed our breakfast options. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. It's nice to see that you will stay with us again, and I hope you have the opportunity to do that soon.Sincerely,Hotel Manager.

4/10 Buruk

Patti

Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Manager pada tanggal 14 Mei 2024
Dear Patti,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

8/10 Bagus

Jenny

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was nice! There was loud work being done on the stairs by our room, around 7:30 am. Other than that our experience was fine.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Manager. pada tanggal 6 Mei 2024
Dear Jenny,Thank you for providing the review. I am pleased that you found a nice room. We regret any inconvenience you had. Guests satisfaction is our top priority and we take committed actions every day to ensure guests rate us as the best hotel in the area. We guarantee that your next experience will be overwhelmingly positive. I hope that we can serve you again in the future.Sincerely,Hotel Manager.

8/10 Bagus

Rene

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Its clean and comfortable.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 30 Apr 2024
Dear Guest,Thank you for your review! We're delighted to hear that you found our hotel clean and comfortable. Your satisfaction is our priority, and we're glad we met your expectations. We hope to welcome you back for another enjoyable stay soon!Sincerely, Hotel Manager

8/10 Bagus

Don

Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Manager. pada tanggal 22 Mei 2024
Dear Guest,Thank you for the review. I’m pleased we were able to provide you with a great experience. We take real pride in this hotel and in serving guests like you, and we look forward to having you with us again soon. Sincerely,Hotel Manager.

10/10 Sangat Bagus

EULA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff made sure we had everything needed for an enjoyable stay.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hotel Manager. pada tanggal 22 Apr 2024
Dear Guest,Thank you for the comments. We are so happy that you found friendly staff service and everything was good. We take a lot of pride in treating guests like we would all love to be treated ourselves. We look forward to serving you the next time you’re through our area.Sincerely,Hotel Manager.

2/10 Sangat Buruk

Robert

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We had a drug addict of some sort in the room next door who was making noise literally all night. Yelling and banging on doors.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Manager. pada tanggal 10 Apr 2024
Dear Robert,Thank you for the review. We apologize for the dissatisfaction. The entire points you have observed will be investigated and necessary actions will be taken. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again.Sincerely,Hotel Manager.

2/10 Sangat Buruk

Suzanne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
After traveling 200 miles to attend a funeral, I was on the second floor, people had large dogs in rooms around me, the traffic noise was horrible and the sheets had a hideous perfume smell. I am 74 years old and really did not want to haul a suitcase up 2 flights of stairs. Unfortunately, my brother decided to pass away at an inconvenient time, and Best Western was the only hotel with a vacancy (due to the eclipse). I did not know dogs were allowed. Factor in slamming doors, loud people, etc. it was not a pleasant experience.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Manager. pada tanggal 10 Apr 2024
Dear Guest,Thank you for staying with us. I’m sorry that we could not exceed your expectations in every way. We’re always working to make the guest experience better than ever before. Nothing is more important to us than a pleasant guest experience. I hope you will try us again soon and see that we’re always changing and improving to serve guests better. Sincerely,Hotel Manager.

6/10 Cukup Baik

Maria

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kondisi & fasilitas properti
Noisy refrigerator in room, very cold blanket
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 8 Apr 2024
Dear Guest,Thank you for your feedback. We apologize for the inconvenience caused by the noisy refrigerator and the cold blanket during your stay. We'll address these issues promptly to ensure a more comfortable experience for our guests in the future.Sincerely, Hotel Manager

10/10 Sangat Bagus

MADELINE

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Worked out great for my needs. A place to stay for a couple of nights.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Hotel Manager. pada tanggal 13 Mar 2024
Dear Guest,Thank you for the comments. I’m glad we could provide a nice room and great service. Our goal is to do everything possible to provide guests with the best experience. I hope we will have the pleasure of serving you again soon.Sincerely,Hotel Manager.

10/10 Sangat Bagus

Jamie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was good
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Manager. pada tanggal 19 Feb 2024
Dear Jamie,Thank you for your review. I’m pleased we were able to provide you with a great experience. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. I look forward to having you with us again soon. Sincerely,Hotel Manager.

8/10 Bagus

donald

Bepergian bersama keluarga
Disukai: Fasilitas
Clean appearance, friendly staff, reasonably priced. Room service needs attention, vacuuming and carpets are in very poor condition.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Hotel Manager. pada tanggal 19 Feb 2024
Dear Donald,Thank you for the review. We are delighted to hear that you had such a positive experience with our friendly staff, reasonable prices, and overall good service. We regret some inconvenience you had due to the cleanliness service. You can be sure that we will use your comments as we change and improve, and your review will make a difference. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that we can serve you again in the future.Sincerely,Hotel Manager.

10/10 Sangat Bagus

Marcus

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Manager. pada tanggal 17 Feb 2024
Dear Guest,Thank you for your feedback. I’m glad you had a great experience and appreciated the services we can provide to our guests. Our goal and aim is to make your next visit with us overwhelmingly positive. I look forward to serving you again soon.Sincerely,Hotel Manager.

10/10 Sangat Bagus

Javier

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great service over all
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Hotel Manager. pada tanggal 13 Feb 2024
Dear Javier,Thank you for the comments. We are glad to hear that you had a great experience overall. Providing excellent service is our top priority, and everything was good. We look forward to serving you again soon.Sincerely,Hotel Manager.

4/10 Buruk

Josy

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
We got a room at the road side and the traffic noise, whole night long, was deafening. No sleeping here! Key didnt work in the morning. Room standard, metal box bed..would not come back.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Manager. pada tanggal 1 Feb 2024
Dear Josy, Thank you for the time you have invested in writing this review. I’m very sorry that you were not completely satisfied with your stay here. We work daily to make the hotel as nice as possible so that guests rate us as the best property in the area. We guarantee that your next experience will be overwhelmingly positive. I hope that you will visit us again.Sincerely,Hotel Manager.

10/10 Sangat Bagus

Theresa

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Manager. pada tanggal 21 Mar 2024
Dear Guest,Thank you for your feedback. I’m very glad that our hotel impressed you in so many ways. We take great pride in it and believe that is what sets us apart from other hotels. We look forward to serving you again soon.Sincerely, Hotel Manager.

10/10 Sangat Bagus

Sheniki

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Hotel Manager. pada tanggal 27 Jan 2024
Dear Guest,Thank you for the review. We are happy to hear of your pleasant stay in our hotel. We take pride in offering our guests a high degree of comfort and satisfaction. We look forward to seeing you again soon.Sincerely,Hotel Manager.

10/10 Sangat Bagus

Theresa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Manager. pada tanggal 20 Jan 2024
Dear Guest,Thank you for your kind review. We are glad that you had a great experience with us. We take real pride in having so many satisfied guests like you. I hope you will continue to stay with us for many years to come. Sincerely,Hotel Manager.

6/10 Cukup Baik

Willie

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Nice..
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Hotel Manager. pada tanggal 9 Jan 2024
Dear Willie,Thank you for the review. I am pleased that you had a good experience with us. Guests who choose our hotel are mostly happy and satisfied. Our commitment is to ensure that guests love their stay with us and rank us as the best hotel in the area. We're evolving over time and can be sure that your next stay will be nice. I hope that we can serve you again in the future.Sincerely,Hotel Manager.

10/10 Sangat Bagus

Gustavo

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Manager. pada tanggal 1 Jan 2024
Dear Gustavo,Thank you for the stay and the feedback. I am confident that you had a satisfactory stay looking at the five stars. Your input helps with our continuing efforts to provide excellent service and a great stay. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager

10/10 Sangat Bagus

Ronald G

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Manager. pada tanggal 15 Jan 2024
Dear Ronald,Thank you for the review. It is really great to find out that you had a very pleasant time during your stay here. Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We hope to see you again soon.Sincerely,Hotel Manager.

2/10 Sangat Buruk

Marilyn L

Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Manager. pada tanggal 26 Des 2023
Dear Marilyn,Thank you for the review. I’m terribly sorry that we failed to meet your needs and did not live up to your expectations. We’re always working to get better. We take pride in our hotel and in providing a great place to stay for so many guests. Perhaps you will give us another try in the future so we can do a better job of satisfying you. Sincerely,Hotel Manager.

8/10 Bagus

Courtney

Disukai: Kebersihan, staf & layanan
Okay
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Manager pada tanggal 11 Des 2023
Dear Courtney,Thanks for stay at our hotel and great feedback by giving us a 4-star rating. Our mission is to provide the best service and ensure that the guest rate us the most comfortable hotel in our area. Hope you had a satisfactory stay. We would like to know what we can improve to earn a 5 Star Review on your next stay.Sincerely Hotel Manager

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan November 2023
Tanggapan dari Hotel Manager. pada tanggal 9 Des 2023
Dear Guest,Thank you for the feedback. I’m pleased you had a good experience with us. We take great pride in serving guests well, and I’m glad we’re meeting and exceeding expectations. We look forward to seeing you again soon.Sincerely, Hotel Manager.

4/10 Buruk

Melissa

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Manager. pada tanggal 6 Des 2023
Dear Guest,Thank you for the review.Our apologies for the dissatisfaction.We shall definitely work on your observations.You can expect a further improved stay next time.Please visit us again.Sincerely, Hotel Manager.

10/10 Sangat Bagus

Geraldine

Menginap 2 malam pada bulan November 2023
Tanggapan dari Hotel Manager pada tanggal 24 Nov 2023
Dear Geraldine,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Sangat Bagus

Patricia

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff is really considerate and understanding and welcoming
Menginap 2 malam pada bulan November 2023
Tanggapan dari Hotel Manager. pada tanggal 21 Nov 2023
Dear Guest,Thank you for the great comments. We are delighted to hear that you had a wonderful encounter with our friendly staff and that your experience was enjoyable. We take real pride in having so many satisfied guests like you. I hope you will continue to stay with us for many years to come. Sincerely,Hotel Manager.

10/10 Sangat Bagus

roberto

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great family reunion
Menginap 1 malam pada bulan November 2023
Tanggapan dari Hotel Manager pada tanggal 18 Nov 2023
Dear Roberto,Thank you for the perfect 10 out of 10 rating! We're thrilled to hear that you had a great family reunion. We appreciate your positive feedback and look forward to hosting you again for future gatherings!Sincerely, Hotel Manager

10/10 Sangat Bagus

Pam

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A decent hotel good location
It’s a good clean hotel . Breakfast was average but it was fine . Beds are a bit hard for my taste . And there is road noise from the trucks since it’s right by the highway. Overall it was decent for the price
Menginap 1 malam pada bulan November 2023
Tanggapan dari Hotel Manager. pada tanggal 16 Nov 2023
Dear Pam,Thank you for indicating that you would stay with us again. That's the highest compliment possible. Our goal is an excellent experience for every guest, and I'm pleased we are completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager

10/10 Sangat Bagus

susan

Menginap 2 malam pada bulan November 2023
Tanggapan dari Hotel Manager. pada tanggal 6 Des 2023
Dear Susan,Thank you for the review. I’m very glad that our hotel impressed you in so many ways. We take real pride in this hotel and in serving guests like you, and we look forward to having you with us again soon. Sincerely,Hotel Manager.

4/10 Buruk

Debbie

Tidak Disukai: Staf & layanan
The room was clean but bed was hard as a rock. The AC was not working. When I called the front desk to let them know, the guy said I don't know what to tell you. We stayed 4 days and 3 nights. The last night of our stay they finally had the AC working. Will never stay here again!
Menginap 3 malam pada bulan November 2023
Tanggapan dari Hotel Manager pada tanggal 12 Nov 2023
Dear Debbie,Thank you for taking the time to share your feedback. We appreciate your acknowledgment of the room's cleanliness. However, we sincerely apologize for the discomfort you experienced with the hard bed and the inconvenience caused by the non-functional AC. Your comments are crucial to us, and we will address these issues with our team to ensure a more comfortable and satisfying experience for our guests in the future. We understand your concerns, and we regret any inconvenience you faced during your stay. We value your feedback and hope to have the opportunity to make amends in the future. Safe travels.Sincerely, Hotel Manager

8/10 Bagus

Brandain

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice staff and quiet
Menginap 1 malam pada bulan November 2023
Tanggapan dari Hotel Manager pada tanggal 8 Nov 2023
Dear Brandain,Thank you for your 4/5 rating and your feedback. We're glad to hear that you found our staff nice and enjoyed a quiet stay. Your comments are appreciated, and we hope to provide an even better experience on your next visit.Sincerely, Hotel Manager

6/10 Cukup Baik

Ana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Rough night. Bad neighbors
Room had strong smell of smoke and perfume when we first arrived .No blankets for sofa bed. Got no sleep . Neighbors were smoking and talking very loudly in the hallway from midnight to 3 am. Room phone doesn’t work.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Hotel Manager. pada tanggal 7 Nov 2023
Dear Guest,Thank you for the review. I'm sorry to hear about the multiple issues you experienced during your stay. We will investigate and address this issue promptly to ensure it doesn't happen again. Your feedback is invaluable to us as we continuously strive to improve our services. I hope that you will try us again.Sincerely,Hotel Manager.

6/10 Cukup Baik

Roshella

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
The heating system did not work in my room. The clerks was not friendly.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Hotel Manager. pada tanggal 7 Nov 2023
Dear Roshella,Thank you for writing the review. I'm sorry to hear about the issues you encountered with the heating system in your room and the unfriendly behavior of the clerks. We will make sure to address these issues promptly to ensure a better experience for future guests. We guarantee that your next visit will be awesome. We are certain you will visit us once again and give us a chance to serve you.Sincerely,Hotel Manager.

2/10 Sangat Buruk

Thomas

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
Called three weeks ahead to explain disabilities and secure a bottom floor room. I was assured they understood and all will be taken care of to make it happen. At check in the clerk made it clear he couldn’t care less — take or leave it. We stayed that night because we were tired the climb was painful. Did not stay for our second night. Never there again
Menginap 2 malam pada bulan November 2023
Tanggapan dari Hotel Manager pada tanggal 5 Nov 2023
Dear Thomas,We're truly sorry to hear about the difficulties you experienced during your stay, especially after making prior arrangements. Your experience is not in line with our standard of service, and we apologize for the inconvenience you endured. We will use your feedback to address and improve our guest experience. Thank you for sharing your concerns.Sincerely, Hotel Manager

10/10 Sangat Bagus

Kimberly, Silsbee

Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Hotel Manager. pada tanggal 30 Okt 2023
Dear Kimberly,Thank you for the review. I’m glad you had a great experience and appreciated the services we can provide to our guests. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to seeing you again soon.Sincerely,Hotel Manager.

10/10 Sangat Bagus

Virginia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property was older but very neat and clean.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Hotel Manager. pada tanggal 27 Okt 2023
Dear Guest,Thank you for your positive review! We are delighted to hear that you found a clean and comfortable hotel stay. We take real pride in this hotel and in meeting the needs of a variety of guests. We look forward to serving you again as soon as possible.Sincerely,Hotel Manager.

8/10 Bagus

Kristy

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Hotel Manager. pada tanggal 23 Okt 2023
Dear Kristy,Thank you for the feedback. I’m glad we were able to provide a good experience for you. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I hope we will have the pleasure of serving you again soon.Sincerely,Hotel Manager.

6/10 Cukup Baik

Thelma

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Could be better...
Great price and convenient location. I stayed 2 says and housekeeping never came in my room the 2nd day. So i didnt have any towels. It was noisy because its right by the main road highway. I heard cars driving all night.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Hotel Manager. pada tanggal 16 Okt 2023
Dear Guest,Thank you for providing the review. We appreciate your positive comments about our great price and convenient location. However, we sincerely apologize for the inconvenience you experienced during your stay. We value your feedback and will use it to make the necessary improvements to ensure a better experience for our guests. We're sure we can go above and beyond for you next time. I hope that you will focus on the good things and choose to stay again.Sincerely,Hotel Manager.

2/10 Sangat Buruk

Susanna, Ouray

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The room reeked of cigarette smoke and carpeting felt sticky.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Hotel Manager pada tanggal 13 Okt 2023
Dear Susanna,Thank you for the stay at our hotel.We are very sorry to hear about the inconvenience caused by these issues, and we are not meeting your expectations. Please note that your concerns have been passed on to our housekeeping team. We will hope you to give us another chance to improve our services. Our team is looking forward to hosting you again soon!SincerelyHotel Manager

6/10 Cukup Baik

Rocio

Breakfast is 6-9 and at 8 there already was nothing
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Hotel Manager pada tanggal 7 Okt 2023
Dear Guest,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced regarding the breakfast availability. We will certainly address this issue with our breakfast service team to ensure that all guests have access to a satisfying breakfast experience during their stay. Your input is valuable to us as it helps us improve our services. We hope to have the opportunity to serve you better on your next visit.Sincerely,Hotel Manager

6/10 Cukup Baik

Joseph

Bepergian dalam rombongan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Not much to say, the pool area was off limits, the rooms not cleaned well
Menginap 2 malam pada bulan September 2023
Tanggapan dari Hotel Manager pada tanggal 2 Okt 2023
Dear Joseph,We apologize for the issues you encountered during your stay, including the pool area being off-limits and the rooms not being cleaned well. This is not the level of service we aim to provide, and we take your feedback seriously. Your comments will be used to address these concerns and ensure a better experience for future guests. We hope you consider staying with us again in the future for an improved experience.Sincerely, Hotel Manager

10/10 Sangat Bagus

Mia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay
Nice, clean, and comfortable.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Hotel Manager pada tanggal 22 Sep 2023
Dear Mia,Thank you for sharing your positive experience! It's nice to hear that you had a "great stay" and found the hotel to be "nice, clean, and comfortable." If you have any more details or specific feedback about your stay that you'd like to share, or if you have any questions or requests, please feel free to let me know. Your input can be valuable for others looking for accommodations.Sincerely, Hotel Manager

8/10 Bagus

Tom

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A bit noisy.
While it was an OK hotel it was close th Hwy 20 and could be noisy with traffic going by. I would stay there next time.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Hotel Manager pada tanggal 20 Sep 2023
Dear Tom, Thank you for your recent stay at our hotel. Your comments are very important in helping us improve our services and facilities. We look forward to welcoming you back soon.Sincerely, Hotel Manager

4/10 Buruk

stan

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good place to stay!
Menginap 1 malam pada bulan September 2023
Tanggapan dari Hotel Manager pada tanggal 14 Sep 2023
Dear stan,I am sorry to see the 4-star rating out of 10. We’re normally known for our exceptional attention to detail. We regret that we missed the mark. If you give us a chance, we are intent on making this right, and we hope you will write to us in detail about where we went wrong so we can rectify the issues.Sincerely, Hotel Manager

8/10 Bagus

Jonathen

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was great here perfect staff room was excellent close to everything very clean
Menginap 1 malam pada bulan September 2023
Tanggapan dari Hotel Manager pada tanggal 10 Sep 2023
Dear Jonathen,Thank you for your positive feedback! We're delighted to hear that you had a great experience during your stay, including excellent staff service and a clean room. It's wonderful to know that the hotel's location suited your needs as well. We appreciate your kind words and hope to welcome you back on a future visit. Your satisfaction is important to us, and we look forward to providing you with another excellent stay.Sincerely, Hotel Manager

10/10 Sangat Bagus

jonathen

Menginap 4 malam pada bulan September 2023
Tanggapan dari Hotel manager pada tanggal 29 Sep 2023
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

8/10 Bagus

Raymond

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good hotel clean safe easy parking good staff with babies
Menginap 1 malam pada bulan September 2023
Tanggapan dari Hotel Manager pada tanggal 3 Sep 2023
Dear Guest,Thank you for sharing your positive feedback about our hotel. We're delighted to hear that you found it clean, safe, and convenient, especially for guests with babies. Our staff takes pride in providing excellent service, and we're pleased to know that you had a good experience. If you have any further comments or if there's anything else we can do to enhance your future stays, please let us know.Sincerely,Hotel Manager

4/10 Buruk

Robert

Bepergian bersama teman
Shabby. The door had a hole at floor level that was large enough to allow mice and snakes to enter. The whole complex needed rehab.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Hotel Manager pada tanggal 28 Agu 2023
Dear Robert,Thank you for bringing this to our attention. We apologize for the condition of the room and the overall state of the complex. Your feedback is important to us, and we'll use it to address the issues you've mentioned and work towards improving the quality of our accommodations. We value your input and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

10/10 Sangat Bagus

Raymond

Disukai: Kebersihan
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Hotel Manager pada tanggal 19 Agu 2023
Dear Raymond,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager