Hotel Keluarga di Lisle

""Absolutely disgraceful experience. Called ahead the same morning to inform them of a late arrival due to flight delays. The front desk confirmed we could check in whenever we arrived. When we showed up exhausted at 3:30 AM with elderly family members after a long international flight, they flatly refused to honor our booking claiming no rooms were available — despite our confirmed reservation and prior phone call that same day. We were left stranded in the middle of the night with no...

"Worst hotel EVER..there for 3 days with one working elevator...a woman there says they never work...the man at the desk lied and said they were working on them. There was a conference and weddings there...1 elevator. They gave us the wrong room, the room they moved us to had dirty sheets. The walls are paper thin...you could hear people snoring and entire conversations ...literally entire conversations. Beds are tiny....like Gulliver's Travels tiny...I felt like a giant...my feet hung off thr...

"Hotel was super nice and clean. The pool was super cold though."

"I gave them a 3 stars because they put us in a section where they put guests traveling with animals. My elderly mother got upset with the constant barking and asked to be moved which they did move us but in the process of my mother moving us (as I was in an all day conference and not there with her at the time) something of mine was left in the room and when I asked the front desk nothing was returned. Point of it all is why would you put guests not traveling with animals in a section with...

"Muy agusto y bonito"

"Great customer service and the room was super cleaned. Thank you"

"Great to get to downtown Naperville Safe place By the Naperville police department"

"Great place"