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Ulasan untuk Casben Hotel

3.5 out of 5
Casben Hotel
Av. Isidro Ayora y Nueva Loja, Frente a Mirasol, Loja, Loja

Ulasan

6,6
Penilaian 10 - Sangat Bagus. 2 dari 4 ulasan" "
Penilaian 8 - Bagus. 0 dari 4 ulasan" "
Penilaian 6 - Cukup Baik. 0 dari 4 ulasan" "
Penilaian 4 - Buruk. 1 dari 4 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 4 ulasan" "

8,6/10

Kebersihan

8,6/10

Staf & layanan

4,0/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

Ulasan

10/10 Sangat Bagus

Laurence

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff were very friendly & professional. The room was everything we wanted. The gym was well appointed. Very close to transport.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari CASBEN HOTEL pada tanggal 30 Jul 2023
Dear Laurens. Thank you for your comment and for choosing CASBEN HOTEL. We are so happy that you enjoyed your stay and we’re looking forward to having you again as our guest at our hotel.

2/10 Sangat Buruk

Traveler terverifikasi

Menginap 1 malam pada bulan Oktober 2020

4/10 Buruk

Traveler terverifikasi

Bepergian bersama teman
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
This was probably the worst value hotel of my entire life. Had to choose a hotel in a hurry to enter almost immediately and chose this one on the basis that it supposedly has a restuarant according to expedia and hotel website. There is a restuarant but its only open for breakfast so arriving after dark in not the most salubrious part of the city you have to take to the streets to find food and NOWHERE in the hotel can you get a cup of tea outside 8am - 10am. No room service nor hotel - specific informaton provided in our room, just a couple of general, glossy tourist board publications largely based on advertising not info. Similar hotels that charge half the price in Quito and Cuenca are double glazed so silly really to expect that a hotel charging $185 per night in Loja, right next door to a bus terminal would do the same. We got no sleep at all due to the neighbourhood noise and were overcome at 4am by 'toilet' kinda smells which at daylight we assumed were coming from an exhaust pipe that vented just below our window. Grab bar in shower having gaping holes in the wall due to poorly thought out fitting is completely irrelevent but probably points to something larger in that there was a very dangerous loose base plate in the bathroom door frame that had screws sticking right out of it handily ready to take a chunk out of an unsuspecting bare foot (not ours though luckily). There are much better hotels in Loja for a lot less cost, choose one of them!
Menginap 1 malam pada bulan November 2019
Tanggapan dari GUEST pada tanggal 26 Nov 2019
Dear Guest Thank you for your comment, which at the same time we take it as a suggestion to be able to better communicate the restaurant service hours, at the same time for confirming that at the time of check-in you fill out a register where restaurant policies and service hours are specified and on the part of the reception, the schedules that we manage in our establishment are emphasized again, because as we mentioned each hotel has its own internal policies and that is why it can vary according to the city that you are. With respect to the rooms we have an exhaustive control by housekeeper and administration, that is why the rooms are 100% safe and clean where we have a safe and accessible hotel certification by the Ministry of Tourism of the city Loja in Where we are located. We appreciate your comment. Cheers, CASBEN HOTEL

10/10 Sangat Bagus

gabriela

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Gracias
muy bien
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari CasbenHotel pada tanggal 2 Sep 2019
Gracias estimada Gabriela, recordando que Casben Hotel está siempre a sus ordenes y esperando su pronto retorno. Saludos cordiales, Departamento de Ventas